Phillips Chevrolet of Lansing

Excellent Customer Service Experience!!!!!!!! My experience at Phillips Chevrolet was outstanding and I am still in shock. Philip Derkacy really work with me and my situation and I left the dealer My experience at Phillips Chevrolet was outstanding and I am still in shock. Philip Derkacy really work with me and my situation and I left the dealership feeling overwhelmed with emotions driving in a 2017 Malibu. I feel like Phil heard me and LISTEN!!!!!! one cannot get that kind of treatment in a store or restaurant but a dealership!!!! My last experience at a dealership was like being at a job that I hate but not at Phillips Chevy with Phil Derkacy he took care of me 100% he will have my business for eternity and I will definitely refer everyone I know to visit him also!! Thank You Again Phil Kathy Pruitt More

Great experience Got a fair trade in for current vehicle, and a great price for the new one! Shawn worked fast to get us in and out! Got a fair trade in for current vehicle, and a great price for the new one! Shawn worked fast to get us in and out! More

Honest - On top of doing everything else right I needed a new car and searched online to get an idea of pricing. Phillips Chevrolet of Lansing had the car I was looking for with the lowest price. I needed a new car and searched online to get an idea of pricing. Phillips Chevrolet of Lansing had the car I was looking for with the lowest price. I called at 7PM to verify I "qualified" for the price. Tyler told me it was an everyone price and I was sent a statement showing me all expenses (taxes, plate, etc). I was surprised how straight forward this dealer was. Most of the time I get the run around and delays. I arranged to purchase the car that night and they had it ready for me by noon the following day. I drove 3.5 hours to pick it up. I had to get back on the road quickly to make a meeting and Nestor made sure the team got all my paper work in order and got me out the door. Nestor topped my car off with gas like a boss, shook my hand and I was gone. The whole team was professional. One of the best car buying experiences I have ever had. More

Made it happen The team at Phillups lansing made it happen, i really didnt think i was able to get approved but Eric Pickett and his team of miracle workers made it The team at Phillups lansing made it happen, i really didnt think i was able to get approved but Eric Pickett and his team of miracle workers made it happen. Thanks... More

New Malibu Floyd Brown has amazing service. Floyd thoroughly explained all of the many functions of my new Chevy Malibu which I love thus far. Floyd answered all Floyd Brown has amazing service. Floyd thoroughly explained all of the many functions of my new Chevy Malibu which I love thus far. Floyd answered all my questions and replied to my concerns about the new vehicle. Floyd definitely is a great asset to Phillips. More

Great first time car buying experience My mom and I have been shopping around various car dealerships for the last three months and during that time, we have came across multiple car salesm My mom and I have been shopping around various car dealerships for the last three months and during that time, we have came across multiple car salesmen and managers, some were good, most gave off bad vibes. My mother has purchased 3 vehicles already and she's quick to spot salesmen who were all about their commission, heck one Fox Ford dealer, Wade Sims, even bragged to us about some commission he has made off of sales in the past. Of course, that didn't fly well with my mom. Long story short, I found Nestor after reading his reviews and Phillips Chevy reviews, from the jump, Nestor was there for us helping us find the right financing and the right vehicle for me. Not once did Nestor come off as aggressive or attempt to put me in a different vehicle like some other dealers tried doing. Granite, I did a little bit of homework before heading into the dealership but Nestor made the buying process extremely smooth. Today is the day after I purchased my car and my mom and I can't stop singing his praises because simply put, Nestor and the people at Phillips Chevy in Lansing, were great. I could go on and on but look, if you're looking for a Chevy ask for Nestor, I promise he will live up to this review. I walked out with a new 2017 Chevy Malibu More

Well recommend to Nestor My experience was great they explained in very good detail so that helped me out a lot I recommend them to anyone ask for Nestor. My experience was great they explained in very good detail so that helped me out a lot I recommend them to anyone ask for Nestor. More

BEST SALESMAN!! Being that I am over 300 miles away from home. I would think it would be a hard process for me to buy the car that I purchased, but instead the proces Being that I am over 300 miles away from home. I would think it would be a hard process for me to buy the car that I purchased, but instead the process was very smooth. I was able to receive the paperwork within a day of talking to Nestor. Nestor is very helpful for guiding you to the right direction when purchasing a car. With that being said I would have to say Nestor is the best car salesman that anyone can ask for. THANK YOU VERY MUCH NEASTOR!! More

Big thanks to Todd Anderko and the Phillips team. Todd listened to my needs, what I was looking for and did a great job in finding the vehicle I wanted to buy. He knows the products, the options and Todd listened to my needs, what I was looking for and did a great job in finding the vehicle I wanted to buy. He knows the products, the options and details. I know I got a great deal on my Chevy Silverado, one I could not have gotten anywhere else. More

Excellent I am very young, and I just recently purchased the 2017 Trax! It's amazing and my car purchase experience was amazing as well! The dealership was very I am very young, and I just recently purchased the 2017 Trax! It's amazing and my car purchase experience was amazing as well! The dealership was very clean, the staff is super friendly, and I LOVE the communication between the sales team. Eric Pickett was phenomenal! He kept my family and I laughing, while also being very professional. He answered all questions, didn't try to rush the process or anything. The dealership worked hard to find me a good deal despite the negative equity challenge I was facing. I HIGHLY recommend this dealership! You won't regret it! Thank you to everyone that was a part of my experience! I'm sorry if I missed a name in the employees I worked with section. Just know, you're appreciated! More