Phillips Chrysler Jeep Dodge Ram

I had an good experience job was done right Arron was informative and made sure I was taken care of informative and made sure I was taken care of More

Sweet and courteous young lady! Positive attitude and strong willingness to help. Very patient and kind. Positive attitude and strong willingness to help. Very patient and kind. More

The Ocala location was amazing! I was in and out in no time and I am happy with my purchase. Thanks to Chase and Laura for their time and knowledge. I was in and out in no time and I am happy with my purchase. Thanks to Chase and Laura for their time and knowledge. More

Overall the service experience was positive. . my only complaint is. When arriving the service area is does a good while to speak with or have a service advisor to even approach you.. but over . my only complaint is. When arriving the service area is does a good while to speak with or have a service advisor to even approach you.. but overall not bad… More

Just honest sales experience, did everything they said they would do. The best experience I have had with a car dealership. they would do. The best experience I have had with a car dealership. More

Awesome dealership - from sales to service department! Phillips Chrysler and Jeep has a lot to be proud of with this staff - 5 STAR employees! Phillips Chrysler and Jeep has a lot to be proud of with this staff - 5 STAR employees! More

Fantastic friendly staff and very noligable made purchasing my new 2025 Ram extremely fast and easy. Will definitely purchase for this dealership again. purchasing my new 2025 Ram extremely fast and easy. Will definitely purchase for this dealership again. More

The representative was courteous and respectful when giving me the appointment, & I appreciate that. I want to thank Jeff that waited on me for what he did with his specialty in getting everything done giving me the appointment, & I appreciate that. I want to thank Jeff that waited on me for what he did with his specialty in getting everything done that I asked, and the time limit was superb. More

Customer oriented. Excellent service. Would recommend to others as a place to get good service. Excellent service. Would recommend to others as a place to get good service. More

EV battery discharges overnight Since December 2024, our EV battery started to discharge 5 to 10% overnight. It does not happen all the time but it loses at least 2%. My level 2 charger shows me how mu our EV battery started to discharge 5 to 10% overnight. It does not happen all the time but it loses at least 2%. My level 2 charger shows me how much kWh it puts back into the EV battery. This is how I came up with the discharge rate. Things got worse after it had to be towed into the dealership with a dead 12v battery that could not be jumped. It was at the dealership for 19 days. They said the rear door antenna ($19.00 part) was waking up the SUV and causing the discharge. The dealership completely ignored the EV battery discharge issue. I bought it back home and after sitting for two days it lost 31% of the battery capacity (kWh 4.28. It is now back at the dealership for further investigation. Final Thoughts: A 31% drop in 2 days is not normal, especially for a plug-in hybrid. The rear door antenna might be a symptom, not the root cause. I will Continue pressing the dealership to treat this as an EV battery/BMS-level concern, not just a 12V or minor module issue. Update. The dealership charged our 4XE to 100%. After being at the dealer ship for 5 days without being moved, it when from 26.7 miles range to 16 miles. The service manager said that the Chrysler engineers said discharging is normal and that I should leave it plugged in when not in use. Keep in mind that the temperature is 69°F at night and 85°F during the day. Ideal temperatures for an EV battery. Not sure what to do next. My wife refuses to drive the car. More