Dealership Experience
4 yrs, 10 mos
Industry Experience
11 yrs, 4 mos
101 Reviews
Write a Review101 Reviews of Thomas Bivins
April 22, 2024
Purchased our Jeep Rubicon here and take it back for all service including oil changes. They always provide fast, professional service and we are very happy with the dealership. service including oil changes. They always provide fast, professional service and we are very happy with the dealership. More
April 19, 2024
Had a recall on paint had to repaint hood I bought the gladiator with a decal on it they said they had to take decal off to paint hood said they would replace it because it was on it when I bought it. But gladiator with a decal on it they said they had to take decal off to paint hood said they would replace it because it was on it when I bought it. But they didn't also when I was looking at the gladiator before I bought it they said I had rest of warranty left on it which. Oct 24 or 36,000 miles it only had little over 18,000 but after I bought it they said it wouldn't cover the aux battery which was dead. And it killed the main battery after 2 weeks having it More
Other Employees Tagged: Kevin Roberts
January 17, 2024
Great service and the friendly professional staff make your visit a pleasure. I will always choose to come here for all future service your visit a pleasure. I will always choose to come here for all future service More
Other Employees Tagged: Jeremy Ulecki Service advisor
November 24, 2023
Great dealership, no high-pressure knowledgeable and extremely helpful. Always available to answer your questions. extremely helpful. Always available to answer your questions. More
Other Employees Tagged: John Cherry, Brian Baker, Dale Coleman, David Hoff, Don Wulff , Gary Winkler, Dominic Crimeni, Karl Knieriemen
November 12, 2023
I bought a certified 2020 Jeep Cherokee latitude in September found to have front end issues, they are still working on rectifying the problem. I have made 2 months of payments and still haven’t receiv September found to have front end issues, they are still working on rectifying the problem. I have made 2 months of payments and still haven’t received the vehicle.. hopefully they will fix this problem before Christmas.They should have fixed the problem within a couple of days instead of a couple of months. I don’t think any one persons fault but I believe it is the dealerships in a whole,fault More
November 12, 2023
Service department is like pulling teeth to have work done. I had to drive 45 minutes one way about 8-10 times before anything was done. Honestly if Thomas Bivens did not work there I would have alread done. I had to drive 45 minutes one way about 8-10 times before anything was done. Honestly if Thomas Bivens did not work there I would have already gone elsewhere. For Reference I have purchased 4 trucks in the last 2 years. 2018 2500 Limited mega cab Diesel 2013 2500 Laramie crew cab Diesel 2022 3500 Limited Mega cab Diesel 2021 2500 Limited Crew Cab Diesel More
Other Employees Tagged: Dale Coleman