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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.3
1,544 Reviews
Phillips Chrysler Jeep Dodge Ram is the #1 Volume Chrysler Jeep Dodge Ram Dealership in North Central Florida and The Villages! Phillips Chrysler in Ocala, FL is proud to be one of the top Chrysler Dealers in the Southeast, as well as the top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area. As a family-owned and -operated dealership, we're proud of the personalized service that our customers receive. Browse through our new and used car inventory. We literally have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery. We look forward to helping you in any way we can and doing whatever it takes to earn your business. We have an experienced and committed sales staff with many years of experience satisfying our customers' needs in The Villages, Marion and Alachua Counties. Located in Ocala, FL we will help you find the right vehicle for your needs. Feel free to request more information about our used vehicles, set up a test drive or inquire about our auto financing options! Whether you are looking for a new Chrysler, Jeep, Dodge or Ram, or pre-owned car, truck or SUV, Phillips Chrysler Jeep Dodge Ram is here to help. If you don't see what you are looking for, simply fill out the form in CarFinder and we will let you know when vehicles arrive that match your search! If you would rather discuss your options with us, just give us a call at the toll-free phone numbers to the right. Click on Directions for interactive driving directions. We are located at 3440 S. Pine Avenue in Ocala, FL. Please check our service specials and discounts on MOPAR parts and accessories. We offer shuttle service to The Villages! More About Phillips Chrysler Jeep Dodge Ram Your Ocala New and Used Car Dealer At Phillips Chrysler Jeep Dodge Ram, we offer new Chrysler, Jeep, Dodge and Ram cars in Ocala, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Ocala. For years, our financial staff at Phillips Chrysler Jeep Dodge Ram has offered expert advice for those seeking a great Chrysler, Jeep, Dodge or Ram lease or car loan in Ocala. Our service doesn't stop there. Ocala customers can come in and take advantage of our knowledgeable Chrysler, Jeep, Dodge and Ram car repair technicians and a fully-stocked inventory of Chrysler, Jeep, Dodge and Ram car parts. You can reach Phillips Chrysler Jeep Dodge Ram any time by filling out our contact form, by calling us, or simply visiting our Ocala Chrysler, Jeep, Dodge and Ram dealership at 3440 South Pine Avenue.

3440 S Pine Ave

Ocala, FL

34471

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1,544 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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May 16, 2024

Jeff Smith the service rep- was great to work with and he explained what need to be done with new 2023 Hiybrid Jeep- I was told I could have shuttle to transport me home and Kevin the driver was so kind More

by RuthBerkowitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Smith and Jessica the cashier so nice both of them
May 17, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Ruth and Carl, Thank you so much for your kind words for Jeff, and for taking the time to leave us this wonderful service feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

May 15, 2024

Jeff was great my car was in and out fast couldn’t ask for better service More

by TAMMYMARCUM2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Jeff
May 15, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Tammy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

May 15, 2024

I waited over 2 hours to be told that the wrong part was ordered. All I received was a sorry. I did not hear if the correct part came in or what is going on. When I called I gave the part number and name so More

by Kerr10922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
May 16, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to ensure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Gary Winkler Service Manager (352) 732-7577 ext 107

May 14, 2024

Three hours for oil change with appointment is ridiculous!!!! I was told they were overbooked. My time is valuable and I do not appreciate the wait. Not even sure I will go back. My son went throu More

by BUCKEYETMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
May 16, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

May 11, 2024

Fast service. Helpful service technicians. Competitive pricing. Everything was kept on time and I was given updates. More

by kenpull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 11, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Ken! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

May 11, 2024

They left the old cracked oil change reminder sticker on the windshield and put a new one next to it. VERY LAZY TECHNICIAN to leave that on an $85,000 car. More

by chloeelizaeth89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with none listed in dales
May 12, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Gary Winkler Service Manager (352) 732-7577 ext 107

May 09, 2024

Everyonei involved from the person who welcomed me and directed me to the person to check me in to the person who came me when it was completed ,and explained what was done while walking me to my car was More

by basswhisperer101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work directly with one person. Each had a part in it.
May 09, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

May 09, 2024

I like going to Phillips because I know it will be pleasant business, without any frustration. The parts dept and service know their jobs and appear to enjoy working there. It is a pleasant atmosphere More

by Wascally wabbit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts, service, and cashier departments.
May 09, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

May 08, 2024

Johnathan the service tech was great. He followed up and took great care of my car. More

by Kafusco1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan i service
May 08, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad Jonathan had the opportunity to work with you and thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be positive. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

May 07, 2024

My service advisor. Jeff was great. The facility is very clean and the people are friendly. I waited for the work to be done in the customer lounge area. Which is very c More

by BNATTERER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff in service.
May 07, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Jeff here at Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

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