Platinum Car Sales of Stoughton
Stoughton, MA
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I bought a car knowing it needed a couple fixes because PCS convinced me they were quick and easy fixes and they could send me the 2 parts. They said it would be like a $30 fix. It took 6 weeks to receive PCS convinced me they were quick and easy fixes and they could send me the 2 parts. They said it would be like a $30 fix. It took 6 weeks to receive the parts from them! I took the parts to a mechanic closer to me. They were the wrong parts! Then they refused to pay the full amount of the parts bc they only buy aftermarket parts and not “real” parts. I accepted a lesser amount of a couple hundred dollars bc I had already waited 6 weeks and needed the car up and running. Turns out the car had a lot more wrong with it than they were forthcoming with. What was supposed to be a $30 fix cost me $1400! There were 7 Broken wires inside the door. PCS would have seen these broken wires when they tried to fix the door, but they said nothing. I also had to buy a new antenna because the antenna on the car was taped on with black tape. I’m short and didn’t notice it until it was too late. I asked for $330 reimbursement to cover the broken wires and they refused. They said since I paid for it I could afford it! Guess they don’t understand how credit cards work!!! They offered $500 off the next car purchased through them (um never again!) or free oil changes. It would cost me more in gas to get there than it would for an oil change. They did not post these broken things on the advertisement or tell me about them before I took the trip out. They attempted to fix the door that morning with a 5 minute fix but it was broken again before we left. It took a real mechanic 7 1/2 hours to complete the fixes! The car also had cupped tires so they need to be replaced as well. A mechanic would know this, I did not. So I am up to almost $2000 in fixes for a car they said would be about $30 in labor to fix. And the nice parking lot that is featured in the car pictures that they post for sale is actually the CVS parking lot across the street so you don’t see their actual broken gravel and dirt lot. Complete scam! More