Plaza Lincoln - Service Center

Bobby the mechanic was excellent. He did a very thorough job in diagnosing the problem and providing the correct solution. He did a very thorough job in diagnosing the problem and providing the correct solution. More

I called in advance and scheduled a simple oil change, it took nearly two hours. Cost me over 80 dollars. I told them I wanted to use my Lincoln points to pay for the service. They told me I couldn’t becau took nearly two hours. Cost me over 80 dollars. I told them I wanted to use my Lincoln points to pay for the service. They told me I couldn’t because their computers could access the required information. More

You answered the phone and did a good job. I will return to your dealership. I will return to your dealership. More

They kept my Nautilus until they found the rattle that was driving me crazy! Thanks to Dave, I no longer hear it! Thank you for not giving up! was driving me crazy! Thanks to Dave, I no longer hear it! Thank you for not giving up! More

Basic maintenance was fine. But, Every time I took my car here for what was warranty work there was always a major repair that had to be completed because it needed it. Like an But, Every time I took my car here for what was warranty work there was always a major repair that had to be completed because it needed it. Like an hole in the exhaust pipes that had to be removed to conduct the warranty work. They tried to give the car back to me with a crack in the pipes. Then it was a catalytic converter for the same warranty repair. And the last time the part could not be found but I was able to drive my car 60 miles to a different dealer. They said the part was available on Amazon. Their sales department was so nice that I went ahead and bought a new car. More

I am no longer sure they are completely everything I payed for. I asked service person questions and got some non specific answers. My Navigator is dripping oil which has never happened before. If it payed for. I asked service person questions and got some non specific answers. My Navigator is dripping oil which has never happened before. If it continues I'll have to take it back. My hood wasn't completely secured. More

Love Henry and his Service Team. They did such a good job on 2019 Lincoln MKC. They did such a good job on 2019 Lincoln MKC. More

They treat the customer with respect and integrity. If you need a loaner they will go out of their way to provide. If you need a loaner they will go out of their way to provide. More

Had the mirror replaced for the second time. Three days ago the mirror clicked again but have not heard it since. Waiting to see what comes next. Thanks for trying. Three days ago the mirror clicked again but have not heard it since. Waiting to see what comes next. Thanks for trying. More

The purchase was pretty good… took a bit longer than expected. Nelson was very helpful. Don’t remember the finance guys name but he was helpful as well. Had some issues with my car about seven days afte expected. Nelson was very helpful. Don’t remember the finance guys name but he was helpful as well. Had some issues with my car about seven days after purchase and that’s where Plaza Lincoln started to have some service/consistency issues. BUT… they ended up coming thru with the Service Mgr (David) and Kim (service porter) who were both helpful. More