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Plaza Toyota - Service Center

2721 Nostrand Avenue, Brooklyn, New York 11210
Service: (800) 558-8012
Makes: Toyota | Scion | Service Center
Excellent
95% Recommend

Overall Rating 4.6

206 Lifetime Service Reviews

Plaza Toyota - Service Center
2721 Nostrand Avenue,
Brooklyn, NY 11210
Plaza Toyota Info
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Is this your Service Center?
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About This Service Center | Hours | Amenities

About Plaza Toyota

At Plaza Auto Mall Toyota, please review our extensive inventory of Toyota cars, trucks, and SUV's, including the Toyota Tacoma, Corolla, Camry. We work hard to get you into the vehicle you have always wanted. That new Toyota is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available in Brooklyn, NY. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Plaza Auto Mall Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Brooklyn, NY facility. Plaza Auto Mall Toyota service department strives for 100% customer satisfaction. From repairs to general maintenance such as oil changes to major repairs, let Plaza Auto Mall Toyota service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. At Plaza Auto Mall Toyota, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, Please feel free to contact us or call our Internet Department at (888) 573-4029. Plaza Toyota 2721 Nostrand Avenue Brooklyn, NY 11210

Service

Monday 7:00 AM - 7:00 PM

Tuesday 7:00 AM - 7:00 PM

Wednesday 7:00 AM - 7:00 PM

Thursday 7:00 AM - 7:00 PM

Friday 7:00 AM - 7:00 PM

Saturday 7:00 AM - 5:00 PM

Sunday 9:00 AM - 3:00 PM

Parts

Monday 7:00 AM - 7:00 PM

Tuesday 7:00 AM - 7:00 PM

Wednesday 7:00 AM - 7:00 PM

Thursday 7:00 AM - 7:00 PM

Friday 7:00 AM - 7:00 PM

Saturday 7:00 AM - 5:00 PM

Sunday 9:00 AM - 3:00 PM

206 Service Center Reviews
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8/20/2016
Reason For Visit
Service

"My experience was ok because of Carlos the other need more c"

I given the ratings I give because of Carlos mercado he work with me throughout the whole time I was there with the car he is a excellent service advisor

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Customer Service
Quality of Work
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Pricing
Overall Experience
I Recommend This Dealer: Yes

Employees dealt with

Carlos mercado

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Allahi
8/17/2016
Reason For Visit
Service

"Good one"

Quick response. Friendly environment feels good and encouraged me to come back and reffer friends. Described well what is my service package and how it works. Answered my all questions. Thanks

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
I Recommend This Dealer: Yes

Employees dealt with

Jay

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Yes

Plaza Toyota responded to this review

August 18, 2016

Thank you for the amazing feedback about our team!

marshling
8/17/2016
Reason For Visit
Service

"Good service experience. "

I had a 1pm appointment the line to get in was really long but I don't blame the service center it was very busy. Carlos was really helpful, service was simple. A good job.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
I Recommend This Dealer: Yes

Employees dealt with

Carlos

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Yes
cargal07
8/03/2016
Reason For Visit
Service

"Very accommodating. explained problem so i could understand."

I have purchased and serviced cars here since the 90''s and have always been treated above and beyond. it is a pleasure to do business with you.i

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
I Recommend This Dealer: Yes

Employees dealt with

amelia adjohda

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Yes
B. Sanabria
7/31/2016
Reason For Visit
Service

"Toyota service"

I've been going to Toyota Service for almost 4 years. This department has come a long way and much improved! All were professional and friendly.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
I Recommend This Dealer: Yes

Employees dealt with

Jay, service rep. Alicia. Petite, technician

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Yes

Plaza Toyota responded to this review

August 02, 2016

We appreciate the 5 star review! Thank you for your loyalty and we look forward to working with you again!

Rob
7/28/2016
Reason For Visit
Service

"Great customer service"

I brought my car in for service, and they found the problem, fixed the car promptly, and even washed the car. I'll be back!

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Customer Service
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Overall Experience
I Recommend This Dealer: Yes

Employees dealt with

B Lewis

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Mormocho
7/22/2016
Reason For Visit
Service

"very good"

service is excellent but the waiting to check in, was likely little much.. time was also a little longer than been told .overall the service and personal are excellent .

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Customer Service
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Overall Experience
I Recommend This Dealer: Yes

Employees dealt with

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Jkotlowitz
7/21/2016
Reason For Visit
Service

"Evaluation of service"

List given and all work addressed. Part now on order; waiting for call when in to set up appointment for installation

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
I Recommend This Dealer: Yes

Employees dealt with

Wilson

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joeygooch
7/17/2016
Reason For Visit
Service

"Service"

Great service ..fast and thorough. I set the appointment thursday and had my car finished by Saturday morning. I have nothing but good experiences when going to Plaza

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Customer Service
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Overall Experience
I Recommend This Dealer: Yes

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Vladimir G
7/12/2016
Reason For Visit
Service

"Air bag replacement "

I came in to have my airbag replaced due to the recall. I found the service to be great. They took care to deliver my vehicle on time as well point out other potential issues.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
I Recommend This Dealer: Yes

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