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Plaza Toyota - Service Center

4.6

374 Lifetime Service Reviews

2721 Nostrand Avenue, Brooklyn, New York 11210

374 Reviews of Plaza Toyota - Service Center

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September 13, 2017

"Hard working workers "

- Rava12

I got an appointment asap, the employees are pleasant. Jay who helped me is excellent. I was treated with respect and given information I need to know. He helped me through my warranty to fix what was the problem and definitely kudos to the mechanics and technicians who works behind the scenes.

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Recommend Dealer
Yes
Employees Worked With
I believe his name is Jay?
September 12, 2017

"Excellent Service"

- eleyelj

I received excellent assistance from the service advise Jay. He was very helpful during my time at the service department. Jay was very patient with me whenever I had any questions.

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Recommend Dealer
Yes
Employees Worked With
Jay
September 05, 2017

"The Usual Care was not Taken!! "

- Michael Hyde

The Technician messed-up the driver side mat, and he did not drive the car to ensure the alignment was correct, the car is doing the opposite, pulling to the right instead of to the left, the reason for which I brought it in for alignment!!!

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Recommend Dealer
No
Employees Worked With
Jay
August 30, 2017

"Kelly was excellent "

- Francis59

Very good customer service great mechanic love the dealership I would recommend other people to that dealership thanks to every body that work there peace

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Recommend Dealer
Yes
Employees Worked With
Kelly Ann Jacobs
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 28, 2017

"Service visit"

- Conservationist

I had requested a bodywork estimate at the time I set up the appointment and mentioned it when I handed over my vehicle but I did not get any estimate. At the end of the service after I paid my bill the representative was no where to be found. I stood outside the dealership on the pavement waiting for my car not knowing what to do. Finally after 5-10 minutes I asked a worker about my car then he went into the building and got my car. Unfortunately I did not get the estimate on the body work for my car.

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Recommend Dealer
No
Employees Worked With
August 27, 2017

"The service was excellent. The host was great working with."

- Yadealer2

The sales person was pleasant and she knows her work. I was impressed with the price of the service.. I would recommend this dealer to others.

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Recommend Dealer
Yes
Employees Worked With
Kelly Ann Jacobs
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 24, 2017

"Respectful"

- Francism5802

The young man name J, was informative, very clear about what was need and he didn't, thank God, bagger me on what he thought was best for my budget. After we worked on the final cost he thought would be fair to see if discounts were available. Thoughtful and Respectful. Thank you J.

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Recommend Dealer
Yes
Employees Worked With
Jimmy Michel
August 23, 2017

"service visit"

- rom123

I was very satisfied with my visit. The adviser Jimmy was very polite and professional. He explained his recommendations and helped me to decide what service had to be done to keep my car in the best condition. Good job!

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Yes
Employees Worked With
Jimmy
August 22, 2017

"Great Experiance.."

- marshling

I had a 9:30am appointment for 10K miles service and NYS inspection, Jay met me as I pulled and got the process rolling. He kept me informed during the whole process, I would recommend Plaza to all. Keep up the great service!

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Recommend Dealer
Yes
Employees Worked With
JAY
August 20, 2017

"Services were excellent "

- Deidre

I had a 8:15 appointment i reached 8mins begpr time mike helped me the entire teem was efficient and with 2 hrs i was out.. the dealer prpbide coffee and donuts Wi-Fi network a very comfortable setting so i could wait or work on my labtop .. excellent condition polite staff....

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Recommend Dealer
Yes
Employees Worked With
Mike
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