Pohanka Acura
Chantilly, VA
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Best customer service ever !!! I came with my brother and sister in law and expecting to purchase a used vehicle. We didn't even want to consider a new vehicle thinking it was out o I came with my brother and sister in law and expecting to purchase a used vehicle. We didn't even want to consider a new vehicle thinking it was out of our price range. The young man Mr Joshua Gettis took the time to give us all of our options and was never pushy. We ended up getting a brand new car that We LOVE not affordable but we did afford. He even took the time to make sure my brother knew how everything worked and was set up properly as far as connecting the blue tooth with the phone, etc. I highly recommend Joshua Gettis Acura MDX It was worth the hour drive to get there. ” Thank You MR young man Joshua Gettis!! God bless you Best customer service. Prabesh sharma. More
Excellent Overall, It was very fast service which is I really like it. Mr.Kim was very kind. Hopefully...l could enjoy the new my vehicle. Thank you Mr.Kim !! Overall, It was very fast service which is I really like it. Mr.Kim was very kind. Hopefully...l could enjoy the new my vehicle. Thank you Mr.Kim !! More
our sales rep and the dealership This is our 4th Acura, our first with this dealership. Our sales rep Hana was exceptional. She worked with us and help manage us through the leasin This is our 4th Acura, our first with this dealership. Our sales rep Hana was exceptional. She worked with us and help manage us through the leasing process. She was helpful, attentive, and made our experience delightful. Also impressive was her knowledge not only of the 2017 RDX but able to compare it with our 2014 model..vey impressive More
Joseph has great customer service skills. I received a mdx with all of the options that I wanted. I would definitely recommend him to my family and friends, has great customer service skills. I received a mdx with all of the options that I wanted. I would definitely recommend him to my family and friends, More
Joseph was very helpful Joseph was helpful and followed up well. He is great to work with. He explained the features with great patience and answered all our questions. D Joseph was helpful and followed up well. He is great to work with. He explained the features with great patience and answered all our questions. Dealership was great. More
Two new cars Mr. Yong Kim offered us a good deal to replace our two cars. He was very professional and answered all our questions so we understood our options and Mr. Yong Kim offered us a good deal to replace our two cars. He was very professional and answered all our questions so we understood our options and made the right decision, More
Yasir very helpful Although my dealing was coast to coast and did not end up buying at Pohanka; Yasir was trying his best to get me a deal. The numbers were very competi Although my dealing was coast to coast and did not end up buying at Pohanka; Yasir was trying his best to get me a deal. The numbers were very competitive but coast to coast shipping was not practical for me. My dealing with Yasir was friendly, courteous. He is a no-pressure salesman and gave his best to get me a deal. More
Great service From beginning to end, we could not have had a more positive experience - and it was a rainy day. We were met by a man with an umbrella which was a ni From beginning to end, we could not have had a more positive experience - and it was a rainy day. We were met by a man with an umbrella which was a nice greeting. Everyone was just so friendly and Anas made sure that all questions were answered. He was professional and courteous throughout the time there. More
Really excellent Got a good deal; professional staff; extended financial incentives. Sales personnel - Nicholas Shirley - took the time to explain all options, and ne Got a good deal; professional staff; extended financial incentives. Sales personnel - Nicholas Shirley - took the time to explain all options, and negotiated a great financial deal. More
Anas was very knowledgeable and helpful! Great experience working with Anas! I was unsure of whether or not I wanted the MDX or the RDX. He was very patient and encouraged me to test drive Great experience working with Anas! I was unsure of whether or not I wanted the MDX or the RDX. He was very patient and encouraged me to test drive both. He made us feel like we were his only concern even though he knew I was also going to test drive another brand SUV the next day. I was so impressed with my experience with Anas and the dealership that I decided against the other test drive and went back to Anas to purchase the RDX. Service department was great and Ryan in Finance was also a pleasure to work with! More