Pohanka Acura
Chantilly, VA
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very professional Frank Ha and Yong Kim were very knowledgeable, kind, helpful and straight forward. Frank and Yong worked with us to match our preferences/needs to the Frank Ha and Yong Kim were very knowledgeable, kind, helpful and straight forward. Frank and Yong worked with us to match our preferences/needs to the right car as opposed to some other dealers that try to convince you that what they want to sell you is what you want/need. We went back a few times and they took the time we needed to explain our options, make appointments, review every feature of the car and make sure everything was programmed and set up for us. They also didn't waste our time. More
Great experience great experience working with Kim. i like the way of approaching and sales. he is so kind and friendly to all. its a great experience working with h great experience working with Kim. i like the way of approaching and sales. he is so kind and friendly to all. its a great experience working with him. More
Excellent, quick and easy process! I purchased an RDX from Pohanka. Yong Kim was very professional and easy to work with during my transaction. I strongly recommend Pohanka to all my I purchased an RDX from Pohanka. Yong Kim was very professional and easy to work with during my transaction. I strongly recommend Pohanka to all my friends. More
Excellent service My husband and I worked with Anas Najjar and walked out of the dealership with two cars!! Anas is knowledgable, kind, a car enthusiast, and a consum My husband and I worked with Anas Najjar and walked out of the dealership with two cars!! Anas is knowledgable, kind, a car enthusiast, and a consummate professional. He made the experience we had great. He does not seem like a car salesman in that he was never trying to sell us -- the cars sell themselves, he was the facilitator of that transaction and the kind of guy you would want to have a drink with! We had a great experience all around and would highly recommend Anas to anyone! More
Great Experience We worked with Anas Najjar to purchase an Acura RDX. He is very easy to work with and a low pressure sales person. Anas was very effective in identi We worked with Anas Najjar to purchase an Acura RDX. He is very easy to work with and a low pressure sales person. Anas was very effective in identifying the model and closing the deal. I would highly recommend him and the Phanka dealership. More
Salesman and Manager Excellent I recently bought a used Acura RDX through Pohanka Acura w/ Yong Kim. He was absolutely zero pressure and very helpful. He had great knowledge of th I recently bought a used Acura RDX through Pohanka Acura w/ Yong Kim. He was absolutely zero pressure and very helpful. He had great knowledge of the Acura RDX and was very helpful in getting me and my family into the right vehicle. We asked for some time to ourselves and he respected the completely. When I went back in to get him, he was right back to be our salesman. He brought his manager in where we needed him and he was extremely accommodating. Our Acura Experience has been awesome so far. We have to go back and get some touch ups to the car done and get a loaner. I am expecting it to go smoothly but will up date when it is complete! More
Excellent Service Elizabeth and her colleagues were very friendly and pleasure to deal with.Lease process was smooth. I very much appreciate their service in the leasin Elizabeth and her colleagues were very friendly and pleasure to deal with.Lease process was smooth. I very much appreciate their service in the leasing process. More
Excellent Service Elizabeth and her colleagues were a pleasure to deal with . The lease was seamless and smooth. I very much appreciate the service and follow-up let a Elizabeth and her colleagues were a pleasure to deal with . The lease was seamless and smooth. I very much appreciate the service and follow-up let alone the excellent concierge service . More
Stellar. I am on my second vehicle from Pohanka Acura and I must say I am exceptionally pleased with the caliber of service. From the General Manager (Lenny I am on my second vehicle from Pohanka Acura and I must say I am exceptionally pleased with the caliber of service. From the General Manager (Lenny Gonzales) to the Service Advisor (Leslie West is the BEST!👍👍) , the level of commitment to meet the consumer's need(s) is superior and is most deserving of the highest accolades. Phuong D. made a lasting impression from day one. She met every need (and want) and was very happy in doing so. She is thorough, committed, positive, and knowledgeable. I couldn't ask for a better Sales Consultant. 💟 More
No complaints here! I never thought taking my vehicle to be serviced as a pleasant experience...however, this service department changed my perception. When I say I I never thought taking my vehicle to be serviced as a pleasant experience...however, this service department changed my perception. When I say I have the best Service Advisor, it shouldn't be taken lightly. LESLIE WEST IS THE BEST!! 👍👍 I will put it like this: I schedule my service around her schedule. Why? Because she's earned my trust. If it isn't right, she is on it. When it comes to diligence, commitment, consistency, honesty, knowledge (the descriptions are endless), Leslie sincerely exudes and execute. She's definitely an asset to the Service team and a jewel of Pohanka. More