
Pohanka Honda of Fredericksburg
Fredericksburg, VA
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870 Reviews of Pohanka Honda of Fredericksburg
I got in touch with Jay Scaramozzino from Fredericksburg Pohanka Honda by chance after I submitted new Honda Pilot search request online. Number of other dealers approached me minutes later on the phone or Pohanka Honda by chance after I submitted new Honda Pilot search request online. Number of other dealers approached me minutes later on the phone or by mail, but from the beginning Jay (who actually was the first one to reply) stroke me with his straight forward approach. He answered all my questions about fees and incentives and got committed to get me the best deal. In couple of minutes after we had confirmed all the details of what I was looking for Jay gave me an offer so good that I didn't need to bargain as I was preparing for. I actually used his offer later as tool to work down the prices of other dealers, who had the color and trim I was looking for, but nobody could come even close to what he offered in the first couple of minutes of our communication. This was so unlike my other car buying experience, I felt that I can trust Jay and that there are not going to be deceiving tricks and games so often played by other car dealers. When eventually Jay got the car I was looking for and I was in the dealership to finalize the deal there were no surprises and last minute change of incentives and additional conditions. The price was exactly what we had agreed on. I had an approved loan from my bank, but because I was late in the dealership and the bank office was closed in minutes I got financing through Honda, which was very close to what I was offered by the bank. The dealership facilities are beautiful and everybody was very friendly. There are free coffee and cool drinks available, lounge with TVs and even kids room with toys, where my kids spent the time during the deal signing. Jay was knowledgeable about the car's features and spent a lot of time (hours after his shift was over) explaining how everything works and helping us through the initial setup of the navigation and the hands free phone system while the kids were already watching a movie at the back seat. I am very satisfied with the whole car buying experience - it exceeded all my expectations. I felt treated like a friend and I would highly recommend Jay Scaramozzino from Pohanka Honda in Fredericksburg if you are considering any Honda model, his commitment and service are exemplary. Thanks! 05/23/2010 Emil Dimitrov (and the Dimitrov's Family) More
Came in to purchase a new Ridge Line, they were friendly and courteous. The group price given was the price paid. They were more than happy to work with me on a trade-in and went to extreme lengths to en and courteous. The group price given was the price paid. They were more than happy to work with me on a trade-in and went to extreme lengths to ensure I was satisfied with the vehicle. Kudos to all!! I would highly recommend this dealership to work with on your next vehicle purchase. They also seem to have a good inventory to look at. More
They want to sell a car, but if you have issues they do not want to work with you. I had issues with the ride on my 2010 new car, 4 days old took it into service, "couldn't find anything wrong". I called 3 not want to work with you. I had issues with the ride on my 2010 new car, 4 days old took it into service, "couldn't find anything wrong". I called 3 days later, asked to upgrade tires, they gave me an outrageous price. I recieved a better price from a retail tire dealer. It improved the ride some. I broke the clip that holds the seat release in the trunk, took it by for service, to replace a 50cent part, they can't do it, but we can sale you one. Remember this car is a month old with 1600 miles on it purchased from them. (and the second 2010 vehicle bought from them) I feel cheated. This is my 7th Honda, but I will not purchase from them again. If you have issues with pohanka, contact the Virginia dealer board, I am. More
My husband and I were in the market to purchase another vehicle because of our expanding family. We were greeted by Jay, who has an excellent personality and is very friendly and easy going. He proceeded t vehicle because of our expanding family. We were greeted by Jay, who has an excellent personality and is very friendly and easy going. He proceeded to inquire what it was we wanted and we developed quite a rapport, laughning and having a good time while shopping. I consider car buying pretty stressful but Jay made it an enjoyable, no-pressure experience, so I would and have highly recommended him to my peers that tell me they're in the market. Makis also made himself available to us to provide credentials and incentives to purchase from his dealership. His approach was also low -pressure and we appreciated his taking the time and interest in us. My family has purchased multiple vehicles from pohanka and it is always a good experience. I plan to always consider this dealership first for my vehicle needs. Oh yeah, Jay's the best! Lol More
My husband and I just purchased our third Honda from Bill Hamilton of Pohanka Honda of Fredericksburg-- a 2010 Honda Accord Crosstour. It's an awesome vehicle! We wanted a car but one with 4-wheel drive an Hamilton of Pohanka Honda of Fredericksburg-- a 2010 Honda Accord Crosstour. It's an awesome vehicle! We wanted a car but one with 4-wheel drive and this works perfectly for us. It also has lots of cargo space, is comfortable riding long distances and has ample room inside, including head room. We traded our 2005 Honda Odyssey van-- which we are still having withdrawals for it being gone-- but we plan to get another one of these from Bill further down the road. Bill is the BEST salesman we have ever had WITHOUT A DOUBT. He knows his product and he doesn't pressure you into any deal. But we've always left there with a new Honda from him. He's got what it takes! And, Mike Traber, in the Service Department at Pohanka, is wonderful also at making sure all of our vehicles get in and out of service quickly with not much wait time. And to mention the new Pohanka location (I-95 and US 17)-- it is so nice and comfortable. They provide beverages, a play area for your children and a very comfortable waiting room and beautiful showroom. I would highly recommend Pohanka of Fredericksburg if you're looking for a new Honda. B. Eldridge More
Wow, what a personable dealership. They treat you like a friend, not a dollar sign. Bill Hamilton was very professional and friendly. He didn't pressure me and he was willing to stay late on a Sunday until friend, not a dollar sign. Bill Hamilton was very professional and friendly. He didn't pressure me and he was willing to stay late on a Sunday until I contacted him to come back in to purchase a new Honda Civic VP. The car is a graduation gift for my daughter, Katie. I gave it to her early because my Camry was racking up the miles and I was offered a good trade-in by Pohanka. The new car price was very fair and my payments came in a little lower than expected which helped me out tremendously since I am a retired federal employee. Katie was nervous - because she was not an experienced manual transmission driver - but very excited! I don't think her smile ever left her face that day. She has learned to drive the car in two days. Today was her first solo to school - 16 miles from home. She only stalled once, and hey, all manual transmission drivers stall occasionally. I am so proud of her and she is focused on being an emergency or flight nurse after college. The car gets good gas mileage and I feel confident in it's safety and quality reputation. I lose count of the number of really old Civics still on the road. My sisters have owned three Civics themselves. Thanks again for your professionalism Pohanka. It is the first time that I can ever remember that the sales manager and general manager have ever personally thanked me for my purchase. Keep up the great work and you will keep a record number of satisfied customers. --Nancy McCloud More
I used a no haggle buying service through work Pohanka had a great price and they were the first to contact me. Joey was great, he found me the Pilot I wanted. The entire process from test drive to delive had a great price and they were the first to contact me. Joey was great, he found me the Pilot I wanted. The entire process from test drive to delivery was 3 hours. The true test of a dealer is after delivery I have 2 accessory options getting added this week. I bought the car on Saturday Joey already call me to check in and discuss the open items….its Monday. The sign of a great dealer is ongoing service. I was a litter concerned using the buying service and how I would be treated, I went a little out of my way to Pohanka and I am very glad I did. More
I recently had the pleasure of doing business with Pohanka Honda while on the market for a new 2010 Honda CR-V. I found Pohanka through the USAA vehicle purchasing service. Pohanka came up on USAA's Pohanka Honda while on the market for a new 2010 Honda CR-V. I found Pohanka through the USAA vehicle purchasing service. Pohanka came up on USAA's search with the absolute BEST Deal in the National Capital Region. After weeks of careful research, I was surprised to find the deal I received at Pohanka Honda. As if the amazingly low price was not enough, the Internet sales staff were miles ahead of the competition when it came to professionalism and friendliness. From the Internet representative, Mr Aaron Sanders, who kindly and promptly answered our initial inquiry online, to Tony Camper from sales who displayed the highest levels of professionalism while executing our negotiations. Needless to say, my wife and I were truly impressed. If you live in the DC region, give this dealership a chance before you buy a new or used vehicle. You might think that the drive from DC is relatively long but you will rewarded with hundreds if not thousands of dollars in savings. Top those savings off with the absence of insincere gimmicks along with a full tank of gas and you really will be glad you made the drive to beautiful Fredericksburg Virginia. As far as the 2010 Honda CR-V I just purchased last Saturday, my wife and I LOVE IT! Thanks Tony!! You guys are the best and just made some new friends. Cheers! More
Drove from New York to purchase my 2010 CRV and found the experience to be most rewarding. From the very start of my correspondence with tony, via the internet and subsequent phone conversations, I found him experience to be most rewarding. From the very start of my correspondence with tony, via the internet and subsequent phone conversations, I found him to be professional, friendly, knowledgeable and most helpful in locating a 2010 CRV with my specific requirements. Upon arrival, I was met my friendly personnel offering their help and direction. As I met Tony, he immediately made my wife and I feel right at home, brought us to the vehicle we ordered,with options, and turned us loose.I found that Tony had attended to every detail of my order and any additional apprehensions I had about buying a vehicle "sight unseen", 300 miles away. We reviewed all the manuals and corresponding controls with Tony inside the CRV so as to introduce us to the world of technological and computerized controls (something very new to me as my previous vehicle had dials and gauges). The subsequent purchase details went without a hitch and we were on our way in almost no time at all. Tony conducted himself exemplary as a gentleman and a salesman; he is a credit to Pohanka Honda and to entire Honda industry. Thank you Tony. More
As a return buyer, Bill Hamilton has once again exceeded my expectations! I continue to purchase vehicles exclusively from Pohanka Honda. The entire car buying experience can be overwhelming at times foll my expectations! I continue to purchase vehicles exclusively from Pohanka Honda. The entire car buying experience can be overwhelming at times followed by uncertainties after you have driven off the dealers lot. This being my second new car purchase from Pohanka Honda I find them to be forthright, personable, and professional. Bill Hamilton is not the typical "car salesman" that we generally think of. His knowledge of the vehicle inventory is impressive, his understanding of the current economic climate and the impact on family budget are all brought to the table when considering car buying options. You can tell from the initial greeting to being handed the keys that your best financial interest coupled with your personal desires were at the forefront of Bill Hamilton's sales approach. Being a satisfied customer, I referred a long time personal friend to Bill Hamilton and he too purchased a new car within a few days of mine. Pohanka Honda and Bill Hamilton have truly set the bar high for others to emulate! More