Pohanka Honda of Fredericksburg

Kenny was wonderful to work with. We purchased a 2010 Honda Accord Crosstour from him. Kenny provided us with information about all of the features of the vehicle and helped us with settings before leavi Honda Accord Crosstour from him. Kenny provided us with information about all of the features of the vehicle and helped us with settings before leaving. Very pleased with our experience with Pohanka and Kenny! We will suggest Pohanka to our friends and family. More

I have a 2009 Honda Accord. In late February 2010 I took my car in for an oil change and tire rotation, and was informed my rear brakes needed to be replaced soon. At this point I had only owned the car 11 my car in for an oil change and tire rotation, and was informed my rear brakes needed to be replaced soon. At this point I had only owned the car 11 months and had 24,000 miles on it, how could this be. The service consultant came up with some excuses, mainly that I must be hard on my brakes and this is normal for brakes to wearout at this mileage. I then asked how the front brakes were and he said they were great still had 80% life left. I then said I thought you told me my driving wore out rear brakes, so how could the front brakes be in such good condition? He had no answer. I left thinking that all I had heard about Honda quality was crap and that I owned a car that was going to be nothing but head aches! The dealer wanted $300.00 to fix the rear brakes, only after 1 year of ownership, what was this car going to cost me to maintain opver its life time? I called the dealer a few days later, after talking with a mechanic at another shop and he said that the rear brake wear was not normal, and got another b.s. story. I then researched this rear brake problem on line and low and behold there was page after page of info on the 2008/09 accords and a major problem with premature rear brake wear, including a class action lawsuit on the rear brake problem. I called Pohanka Honda service on the evening of 3/29/2010 because my brakewear sensor was now making noise and I still got the runaround, even when I informed the service consultant of the info I found on the internet. I showe up at the Pohanka service dept. on the morning of 3/30/10 pissed off. Enter Kenny Burke, a true professional. He greeted me at my car and could see I was not happy. He listened to me rant and he remained calm and in turn calmed me down. Kenny didn't give me any B.S., we had a great conversation about the rear brake issue on tha accords and he took care of me and my car. He gave me back the cofidence I had lost in Honda service. He is a true asset to your company, If only the other cosultants were like him, honest and interested in solving the customers concerns. Honda would have lost a new customer, me, if it weren't for Kenny Burke of Pohanka Honda. This brake problem is out ther on the internet now and I hope Honda steps up to fix the problem, unlike Toyota! Honda has a chance to rectify this problem now and I hope they dont try to B.S. there way thru it. More

Kenny Wolter is a great representative for Pohanka. He bent over backwards during the infamous snow storm of 2010 to make certain we had the best possible experience in buying our new 2010 Insight. I hav bent over backwards during the infamous snow storm of 2010 to make certain we had the best possible experience in buying our new 2010 Insight. I have purchased many cars in my 45 years of driving. I have never dealt with a more thorough or caring sales consultant then Kenny Wolter. We love our new Honda and will definitely return to and recommend Pohanka to our family and friends! Please thank Kenny for us! More

Great price, fast service,knowledgeable and friendly salesman. I scheduled an appointment and my car was available on time. Dealership was clean, spacious and easily accessible from the interstate I'm salesman. I scheduled an appointment and my car was available on time. Dealership was clean, spacious and easily accessible from the interstate I'm going to recommend the salesman and dealership to my friends. More

The price and experience was great. Thanks for getting me the right vehicle. Barb Barlow lowered my price by an additional $800 dollars when all I asked was for her to match a low USAA pre-price of anoth me the right vehicle. Barb Barlow lowered my price by an additional $800 dollars when all I asked was for her to match a low USAA pre-price of another dealer. Additionally, the detailers did a superb job of prepping the car and responding to any flaws. Car looks great and drives awesome. Thanks Barb. More

My new vehicle buying experience at Pohanka was one of the best I have ever had and I have been buying vehicles for over 50 yrs. Kevin Carter is a top rate salesmen who went out of his way to make the pu the best I have ever had and I have been buying vehicles for over 50 yrs. Kevin Carter is a top rate salesmen who went out of his way to make the purchase a very pleasant one. Pohanka and Mr Carter are first rate. The price of the vehicle and the great way I was treated during the sale insures I will be a repeat customer. I definetely will tell my family, friends and associates, "If they want a great price on a new vehicle along with a great sales experience they only have to go to Pohanka". More

I drive a van to work and love "being up high" in a car, so decided I wanted an SUV instead of the C-Class Mercedes that I had (but a smaller one like the "Tracker" I drove for years). I did my homework an so decided I wanted an SUV instead of the C-Class Mercedes that I had (but a smaller one like the "Tracker" I drove for years). I did my homework and, in an independent survey, compared the Honda to all of the other SUVs in that size category. I found the Honda to be the "most car" for the "least money" available. My husband and I had seriously talked about the Merdedes SUV, including test driving it and spending hours talking "deals," but by comparison, even down to the turning ratio [which was one thing I loved about my Mercedes car], the Honda was comparable in every category - along with a sticker price of $10,000 less. So, armed with the knowledge that this was the car I wanted, and also armed with the "Costco" deal confirmation, I walked into Pohanka Honda. From the beginning, Barb, Bill and Chuck all did their very best to make sure that I was pleased and happy. They were courteous at all times and answered all my questions with the utmost patience. Since I was going through Costo, there was no "bargaining" or "bickering" over the price - which I can't stand. The deal was done and I walked away in my new CRV. Yes, I will absolutely recommend Pohanka to my friends. Thank you for a very pleasant car buying experience. You guys rock! More

I was introduced by Pohanka Honda through my insurance company for a no-haggle purchase of a new car. The experience was as advertised without any bait and switch. In just a few emails and calls, I was company for a no-haggle purchase of a new car. The experience was as advertised without any bait and switch. In just a few emails and calls, I was able to get the car I wanted at an excellant price. Barb was a pleasure to work with in a transaction that began on a Thursday and was completed the next morning with her driving the car to my office. She introduced me to the features of the car and even scyned my phone to the car's handsfree system. It was a turn-key operation that I will recommend to others. More