Pohanka Kia of Salisbury - Service Center
Salisbury, MD
26 Reviews of Pohanka Kia of Salisbury - Service Center
AMAZING EXPERIENCE! !! Brad was my service manager and really saved the day for me. I was traveling and far from home. On Sunday I swerved to miss hitting a dog and went !! Brad was my service manager and really saved the day for me. I was traveling and far from home. On Sunday I swerved to miss hitting a dog and went in a ditch. I immediately went on line but couldn’t get an appointment until 1:30 on mint. I had to leave for Miami asap. I took a chance and went at 10:00. I spoke with BRAD who recognized the severity of my situation immediately. He really listened to my concerns. My car was in bad shape but he fixed her up like new!!! She drives like the first day I drove it off the lot!!! Brad kept me updated and put my concerns at ease. HIS CUSTOMER SERVICE WAS AMAZING!!!! He saved the day for me! More
I have a Chevrolet truck with nitrogen filled tires and was having difficulty finding anyone to refill them. Your Ford dealership mentioned that I should check their Kia dealership and I am glad I did. You was having difficulty finding anyone to refill them. Your Ford dealership mentioned that I should check their Kia dealership and I am glad I did. Your service manager, Brad Atkins, advised me he could start in one hour and when I came back back, they started right away. Forty minutes later there were finished and I was out the door in no time at all. Rarely are my expectations met by most businesses but they were greatly exceeded in all regards by your staff. Thanks again! More
Friendly environment and very professional. Always reminds you of your appointments. Great prices and always explaines your problems with vehicle. reminds you of your appointments. Great prices and always explaines your problems with vehicle. More
Brad and Chris are great to work with. Everyone in the Service Dept. is knowledgeable and friendly. I Would recommend to all friends and family. Service Dept. is knowledgeable and friendly. I Would recommend to all friends and family. More