Pointe Buick GMC

It was excellent customer service. Eric, the salesman was awesome, great customer service. Very detailed, knowledgeable with the information for each type of vehicle and exercise patien Eric, the salesman was awesome, great customer service. Very detailed, knowledgeable with the information for each type of vehicle and exercise patience when making the choice vehicle needed. Also exhibits professionalism and extends his service to aid in maintenance of the vehicle, that is what one would call, “going beyond the call of duty. More

Painless experience. Jay and the team made the process of buying a new car painless. No gimmicks, no games with the numbers, and no pressure at Pointe GMC. Even the F&I g Jay and the team made the process of buying a new car painless. No gimmicks, no games with the numbers, and no pressure at Pointe GMC. Even the F&I guy (forget his name) was super easy to deal with and professional. This was my 8th new car purchase over 40 years at many different dealerships and I could not have written this review for any of them! Thank you Jay! More

Caring for Customers Eddie and the Service Techs helped me out in a pinch. I was hoping to beat the rain and get out of town for a family camping trip. Just prior to hooki Eddie and the Service Techs helped me out in a pinch. I was hoping to beat the rain and get out of town for a family camping trip. Just prior to hooking up the trailer my windshield wipers stopped working. Eddie listened to my needs, got the problem diagnosed and fixed. Sales, Service and a friendly owner is what keeps us coming back for purchases and repairs. More

Great and pleasure to deal with Jay did an excellent job in helping me understand the truck and all the little things that go with it. And Tom did an excellent job in the finances. Jay did an excellent job in helping me understand the truck and all the little things that go with it. And Tom did an excellent job in the finances. More

Wonderful experience Prompt service and welcoming atmosphere, great place to do business. Eric was extremely helpful in securing the vehicle and deal that we wanted. This Prompt service and welcoming atmosphere, great place to do business. Eric was extremely helpful in securing the vehicle and deal that we wanted. This is our third lease with Pointe, and it’s always a pleasure. We come back for the courteous treatment and wonderful service throughout the lease! More

No aggressive approach of salesman. This is my third vehicle I have purchased from Point Auto, Eric Davis in sales along with Jeff Wagenschnur as finance manager do you ever feel press This is my third vehicle I have purchased from Point Auto, Eric Davis in sales along with Jeff Wagenschnur as finance manager do you ever feel pressured or aggressive approach to make a decision now. “Service” Eddie is service manager Who is accustomed to his job and will do whatever is necessary to make your services concerns at ease with no arguments as promised. I would highly recommend this dealership to anyone shopping for new or used vehicles. More

Customer Service above and beyond expectations My wife and I purchased a new 2018 Buick Regal SportBack Essence AWD from Eric Davis at Pointe Buick last year. It had proven to be one of the best v My wife and I purchased a new 2018 Buick Regal SportBack Essence AWD from Eric Davis at Pointe Buick last year. It had proven to be one of the best vehicles we’ve ever owned. We had also previously purchased a new Pontiac G8 from Pointe. Unfortunately, our new Regal was involved in an accident two weeks ago and declared a total loss. We liked this car so much that we wanted to replace it with an identical new 2019. We contacted Eric shortly after the accident, and, within a day, he had located a perfect match, one of only two in the U.S. He had the new car brought down from New York right away. We were able to pick up the new Regal from Pointe barely a week after the accident. Simply amazing service, and the reason why we are loyal Pointe customers. Eric made the whole experience seamless for us without even going to the Dealership until the car was ready for pick up. More

Eric was a great salesman. Eric came in on his day off to accommodate our schedule. He took his time with us and we never felt rushed. He definitely has patience. Eric came in on his day off to accommodate our schedule. He took his time with us and we never felt rushed. He definitely has patience. More

Fantastic and fair! Eric Davis was a pleasure to work with on a deal. Also Tom was great getting me through all that paper work! I will be a repeat customer and recommen Eric Davis was a pleasure to work with on a deal. Also Tom was great getting me through all that paper work! I will be a repeat customer and recommend them to anyone I know More

Buying experience Eric and Tom were very friendly and helpful.The car I was looking for was sold but Eric offered to find me the exact model and options I was looking f Eric and Tom were very friendly and helpful.The car I was looking for was sold but Eric offered to find me the exact model and options I was looking for. It turned out they had one on the lot that was perfect.Tom was very helpful on the financial side the whole experience was very professional. I would not hesitate to recommend Pointe Buick and GMC to anyone.Thanks again. More