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Porsche Burlington
Burlington, MA
701 Reviews
At Porsche Burlington, you get a different kind of experience than you would at any other dealership. That's because we're not quite like your average Porsche dealership. We're a Herb Chambers Company, and because we're a part of such an esteemed group of businesses, we have the ability to offer our valued customers an exclusive set of perks that further enhance the overall car-buying or servicing experience. Whether you're visiting us with the intention of buying or leasing a new Porsche, you want to speak to a financing specialist or you simply want to get the model you're already driving serviced, we're eager to treat you to an experience commensurate with our Porsche vehicles.
Our top priority at all times is you and your needs, and you'll have unwavering support from our staff throughout your Porsche ownership experience. Our tenured team has worked with the same customers for years, which only allows us to better assist you. No matter what it is you need from us, we're fully dedicated to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 701 reviews
September 15, 2014
Just great purchase experience I just bought my Cayenne with Michael Wootan from Porsche of Burlington. I am very satisfied with the car and my purchasing experience was just excell I just bought my Cayenne with Michael Wootan from Porsche of Burlington. I am very satisfied with the car and my purchasing experience was just excellent. Chris Mangan initiated the first step on the purchase and Michael helped me to close the deal. They are very professional and friendly. Michael instructed me on the functional and operational details, which saved me a lot of time on reading the giant manuals. I would highly recommend this dealer. More
by MyCayenne
Employees Worked With
Michael Wootan
Helpful September 07, 2014
Very satisfied with the car and purchasing process I am very satisfied with the car and purchasing process. Philippe and Chris efficiently conveyed all the details of the car I selected, and helped get I am very satisfied with the car and purchasing process. Philippe and Chris efficiently conveyed all the details of the car I selected, and helped get the deal done in a friendly and smooth manner. More
by carreracoupe
September 02, 2014
Perfect !!! Just arrived in the Boston area, I decided to buy a new Porsche Macan. I went to the dealership Herb Chambers in Boston to see one in real life. A Just arrived in the Boston area, I decided to buy a new Porsche Macan. I went to the dealership Herb Chambers in Boston to see one in real life. After being badly received by a seller who doesn't take me seriously, I met Michael, Porsche dealer in Burlington, at a cars and coffee. It's nice to meet someone as professional, who take the time to listen and offer solutions. The deadlines were met and I have always been informed of the developments of my vehicle. So I got my Porsche Macan last week and I'm happy. Thank you to Michael, Philip and all the team at Porsche Burlington. More
by sly02138
Employees Worked With
Michael Wootan
September 02, 2014
Enjoyed the buying experience! Chris Mangan was great. Easy going and knowledgable. Chris Husband took great care of us. Anitra was fantastic, introducing herself and introducing th Chris Mangan was great. Easy going and knowledgable. Chris Husband took great care of us. Anitra was fantastic, introducing herself and introducing the service techs to us. The finance person over in the Audi area who did all the paper signing was quick and organized. Enjoyed the buying experience at Porsche Burlington. We traded in a 2006 ML500 we bought at Chambers as well and serviced at Chambers in Somerville which for the entire time we had the ML500 we had a great experience and relationship with Chambers. We are looking forward to bring well cared for at Porsche Burlington in the same manner. More
by jackblack2015
Employees Worked With
Anitra, Christopher Husband
July 31, 2014
Great Service Recently purchased a new Porsche Macan from Porsche Burlington. Worked with Philippe Chanial and he was exceptional going through the process. Very Recently purchased a new Porsche Macan from Porsche Burlington. Worked with Philippe Chanial and he was exceptional going through the process. Very happy with the car and the sales experience. Would highly recommend. More
by Macan15
March 27, 2014
Have been looking for my second Porsche, and was pleasantly surprised on how thorough the salesman was even though they did not have the exact car I was looking for. Follow up was great and Mike t pleasantly surprised on how thorough the salesman was even though they did not have the exact car I was looking for. Follow up was great and Mike tried to keep me appraised on what was available in the market. Hope to do business with Chambers. More
by easyal
Employees Worked With
Mike W, Michael Wootan
March 06, 2014
At this point in time I would not recommend this At this point in time I would not recommend this dealership. If Herb Chambers wants to sell me my next three cars his dealership will have to At this point in time I would not recommend this dealership. If Herb Chambers wants to sell me my next three cars his dealership will have to do better. Two weeks ago I took delivery of a 2014 Porsche. I had called the dealership to set up an appointment to test drive a vehicle and I requested an appointment at 3:00 P.M. on a Saturday. I was told that 3:15 P.M. was available. My wife and I arrived at 3:00 P.M., because there was not as much traffic as we had expected and the salesperson with whom I had the appointment was the only person in the show room at the time and he was not at all busy. He was quite pleasant and we discussed the vehicle, but I had the feeling that he was not very knowledgeable about Porsches. We went for a test drive and I liked the vehicle so we then discussed the deal. A deal was finally agreed upon with the help of a sales manager, and we then proceeded to the paperwork. Since there was to be no financing it ought to have been a short process. Surprisingly it was not. After waiting for almost an hour the sales manager came back from the Audi dealership to suggest that I might want to come back another time to finalize the deal. I agreed to return on the following Monday. I returned on Monday and it took about ten minutes for me to sign the necessary paper work to consummate the deal. Previously I had told the salesman that I wanted to take delivery of the vehicle on Wednesday of that week, but on Monday he said that he had forgotten about my request and had another delivery scheduled at the time I requested. Therefore I waited until Friday afternoon when I had the time to return to take delivery of the vehicle. On Friday the salesman went over the vehicle and its various systems with me, and he did not seem real comfortable with his knowledge of the vehicle. For example he told me that the vehicle does not have rear fog lights and it does, and he told me that the CD player can store and play multiple CDs, but in reality it only stores and plays one CD. Tomorrow it will be two weeks since I took delivery of the vehicle and I have not heard one word from anyone at the dealership. A fact that I find somewhat disappointing. At other dealerships through the years I have received thank you letters from someone at the dealership and always a follow up call from the salesperson asking me if all is well with the vehicle. On a positive note I hasten to mention a very good experience I had at this dealership. During the first weekend of ownership I went through the manual to familiarize myself with the vehicle and its systems and I had some questions. Rather than call the salesperson I decided to call the service department to ask my questions and I was pleasantly surprised to be connected to Frank. He was very polite and helpful, and he answered all of my questions promptly and accurately. More
by williamsylvia
Employees Worked With
Mike Wooton
January 18, 2014
These Guys are Truiy enthusiasts at there respective jobs . Philip in sales exudes his passion for the product he sells ( and its contagious ). Frank in service takes care of me like a champ! Always has a ca . Philip in sales exudes his passion for the product he sells ( and its contagious ). Frank in service takes care of me like a champ! Always has a car for me, gives genuine advise on service, makes it easy all round and is just a nice guy who knows his product and his customers. From the front door to the shop in back this place is a class act that follows thru on they're commitments and w a smile and a shared passion that just feels genuine and professional . The fact that I took 15min. to write this is a testament as I do not generally do these tedious things. These fellas deserve any praise they get! Sincerly Pleased HC PORCHE customer. More
by Tjp812
Employees Worked With
Other Employees :
Frank in Service,also David in Service and Philip in Sales and Porsche enthusiasm !
December 23, 2013
This is the 3rd Porsche I leased through the Herb Chambers company,and the service keeps on getting better. From start to finish,the process was really easy. No pressured negotiations, very professio Chambers company,and the service keeps on getting better. From start to finish,the process was really easy. No pressured negotiations, very professional sales people. I highly recommend them. More
by PorscheJulie
Employees Worked With
Philippe
October 30, 2013
As a person who is ocd regarding the state of my Porsche, I was happily surprised by the customer service I received from Burlington Porsche. First of all it is convenient and right off the highway - very e I was happily surprised by the customer service I received from Burlington Porsche. First of all it is convenient and right off the highway - very easy to get to. I made my appointment with Jen and had my Porsche in and out of there running better and I dare say cleaner than when I left it. I have nothing but great things to say about this service center - I would recommend it to any other obsessive Porsche owner like me. More
by coolshades
Employees Worked With
Jen
