I firt took my Cayenne to Porsche of Annapolis (POA) to have my oil level topped off. Mr. Wist was very welcoming and within minutes took care of the issue. He pointed out to me the fact that I was almost due for the 4K milr service and invited me to srt an appointment to have it done. To be perfectly honest, I was planning to take the car to the dealership where I purchased it soon thereafter. However, since POA is closer I returned there for the service. They provided another Porsche loaner car and took care of the service. I am completely satisfied.
Porsche of Annapolis has impressed me since their opening when I brought my 06 Cayman S to them. What a difference from my original dealer. From sales to service to parts I have been impressed with their knowledge and enthusiasm. I bought my current 14 Cayman S from them and would purchase from them again. Their service is proactive and I have never questioned their pricing. They have stood behind their work and honored warranties even beyond the end date. I have never had to return for correction they do it right the first time. Staff from senior management to techs feel like friends.
When my transmission died on the way to work I was extremely stressed as to fixing/finding a replacement car. I found that the Porsche of Annapolis had the used vehicle I was looking for and went over the same day to take a look. Chasity met us as we walked in and was extremely friendly and knowledgeable. As we waited for Mark to appraise my trade-in vehicle we were directed to the comfortable lounge area. Within no time everything was set and I was able to return the next morning to pick up my new vehicle.
Both Chasity and Mark were friendly, knowledgeable, and understanding of my situation. Mark stayed in constant contact with updates on my financing and the whole process was quick and stress free. Chasity provided follow-up phone calls to ensure all my needs had been met. I greatly appreciate all the assistance they provided and will recommend them as well as Porsche of Annapolis for anyone looking for a new or used vehicle.
I am always amazed by the professionalism, attention to detail, kindness, and expertise that general manager Brett Smith, general sales manager Steve St. Clair, and sales associate Chasity Joyner show at Porsche of Annapolis. This is my fourth Porsche (I have two Porsches currently) because of this dealership. Thanks to Mr. Smith and his team, I am a Porsche owner for life!
I recently visited Porsche of Annapolis to look at a previously owned 911. Although I did not end up purchasing the car it was not because of the people at the dealership. Chasity and Steve were professional, straight forward, honest and no pressure in evaluating and driving the car. Quite honestly I'm disappointed the car did not fit my wants as I would have loved to give Chasity, Steve and Porsche of Annapolis my car buying business. Hopefully next time!
Brett, Chasity, and the entire Porsche of Annapolis staff were awesome. Thanks for making my dreams come true and helping me purchase the car of my dreams. I will only purchase and service my Porsche's at Porsche of Annapolis.