My wife and I had been driving our vehicles for 6 and 7 years, respectively, and the annual service spend for each car was tantamount to an annual car payment. So we decided to shop for 2 new cars. After much brand consideration, we settled on Porsche. So, I asked a friend of mine, who has owned several Porsches over the years, if he had a sales professional he would recommend. Without hesitation he said, Mark Laurenzi at Porsche Plano. My friend told me Mark definitely would take care of me, and would remove all the angst one normally experiences when buying a new car. Boy, was my friend correct.
Within 3 minutes of my friend providing my contact information to Mark, he called me. I told him what I was looking for, and he said he would send me relevant car descriptions that day for what he had in inventory. Upon receipt of these descriptions, I called Mark back to schedule a time for us to come for test drives. Mark was prepared, enthusiastic, professional, understanding and, above all else, friendly. Furthermore, he is incredibly knowledgable, and demonstrates that he truly want to find the right car for each person, which he did for us. In addition, Mark was honest about pricing and how he could work with us - very fairly I might add.
Since purchasing two new cars, we have brought both cars back to the dealership for some after-market services. Both times Mark and our service professional, Tim Shaffer, have been incredibly professional and helpful. We have never had such an incredible car buying (and service!) experience. We most definitely would buy our next cars at Porsche Plano, and highly recommend Mark (and Tim) to anyone looking to purchase a Porsche.
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