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Porsche Rocklin - Service Center

Rocklin, CA

4.8
119 Reviews

119 Reviews of Porsche Rocklin - Service Center

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May 29, 2023

Everyone works with the customer to make the experience the best. Best service dept. Love them. More

by sarlaperalta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
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Jun 01, 2023 -

Porsche Rocklin responded

Here at Porsche Rocklin, customer service is our top priority, so we're thrilled to know that we are the best service department you've worked with. Please let us know if there is anything we can assist you with in the future.

Helpful
May 27, 2023

Great staff, sales and service. Responsive and professional…know their stuff. My third new Porsche purchased there. Nancy a part of all three. More

by ARTMEARES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Coburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2023 -

Porsche Rocklin responded

We cannot thank you enough for your continued trust and support, Art. It is always such a pleasure working with you and we're glad to know that our sales and service teams have both provided you with such responsive and professional service. We will make sure to pass your special thanks along to Nancy.

Helpful
May 26, 2023

The service person was great. Got my car out quickly. He explained what needed to be done on the recall. Kept me informed. More

by MARYJ6321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie DeBelle
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Jun 01, 2023 -

Porsche Rocklin responded

It's wonderful to know that your recent service visit was a 5-star one, Mary. We will make sure to pass your thanks along to your service team and look forward to working with you in the future.

Helpful
May 26, 2023

My service experience to address a worn driver's side seat belt replacement was fantastic. I ordered the belt from the parts department and in a few days the new belt was delivered. I dropped off my GT3 More

by cfat1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa VanZandt
Report | Print
Jun 01, 2023 -

Porsche Rocklin responded

Collin, Thank you for taking the time to walk us through your recent service visit at Porsche Rocklin. We're glad to know that Melissa and the rest of our team made your seat belt replacement go so smoothly. We will make sure to pass your special thanks along to Melissa and Larry. If any questions or concerns come up in the future, we're here to help!

Helpful
May 26, 2023

The perfect experience. Excellent in every way. I really enjoyed the Macan that I got as a loner vehicle. More

by CHRISTOPHERRUMERYMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Jun 01, 2023 -

Porsche Rocklin responded

We're thrilled to know that your recent service visit was a "perfect" one, Christopher. It's great to hear that you enjoyed the Macan you received as a loaner. Please let us know if there are any Porsche sales, service, or parts needs that we can lend a hand with in the future.

Helpful
May 26, 2023

My amiable service consultant was thorough in going through my vehicle records. She texted when my car was ready, sooner than I expected. I can't find her name below, but my memory is her name is M More

by bosgood22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie
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Jun 01, 2023 -

Porsche Rocklin responded

We appreciate you taking the time to walk us through your recent service visit. So glad to know that your service consultant was thorough and communicative throughout your visit. We will make sure to let her know that you mentioned her.

Helpful
May 25, 2023

Service was attentive and communication was excellent. Process was very smooth. Definitely my favorite dealership for service More

by Carbon Based Consumer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
Report | Print
Jun 01, 2023 -

Porsche Rocklin responded

How wonderful to hear that we're your favorite dealership for service. Thank you for taking the time to let us know how we're doing. We look forward to serving you again in the future.

Helpful
May 25, 2023

Smart, efficient, accommodating,professional,clean, at times when appropriate humorous, organized, hospitable,educational (thanks to Zak) More

by FRABUSIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
Report | Print
Jun 01, 2023 -

Porsche Rocklin responded

We cannot thank you enough for your kind words. It is always such a pleasure serving you. We look forward to working with you for your next service.

Helpful
May 25, 2023

All my service visits here have been handled professionally and with efficiency. Louie is the best! More

by SHERRER896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie Debelle
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Jun 01, 2023 -

Porsche Rocklin responded

It's great to know that each and every one of your service visits with us have always been handled professionally and efficiently. Louie is truly an all-star on our team here in Rocklin and we will make sure he sees your review.

Helpful
May 25, 2023

Service Consultant Jose Dominguez was excellent. He was thorough and communicated with me throughout the service process. More

by rhfong1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
Report | Print
Jun 01, 2023 -

Porsche Rocklin responded

Thank you for taking the time to acknowledge Jose's great work. We are truly lucky to have him on our team here in Rocklin and it's wonderful to know that he was thorough and communicative throughout the service process. We will make sure to let him know that you mentioned him.

Helpful
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