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Porsche Rocklin - Service Center

Rocklin, CA

4.8
119 Reviews

119 Reviews of Porsche Rocklin - Service Center

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May 24, 2023

Alex was thorough, a pleasure to work with, and kept me informed throughout the process. More

by SWAEFA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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May 23, 2023

Amazing customer service and friendly, informative staff. Welcoming and clean environment. Working with Louie was great. More

by SSTAPLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie in service
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May 23, 2023

Dropped off the car for it's first service ever. Everything was easy and everyone very friendly. We were in a bit of time crunch, and the car was completed ahead of the time allowing us to make ou More

by MRAMALEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Reemts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose in Service
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Jun 01, 2023 -

Porsche Rocklin responded

Thank you for taking the time to walk us through your vehicle's first service. We're happy to hear that all work was completed ahead of schedule and you were able to get on with everything you had planned for the day. We look forward to working with you again in the future.

Helpful
May 22, 2023

i had really excellent experience at Porsche Rocklin they have great service and really kind to help me fix everything More

by Tianyu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie
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May 21, 2023

They go above and beyond to help customers with their vehicle’s needs. I am very grateful for their expertise and care. More

by jlabia10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 24, 2023 -

Porsche Rocklin responded

It's wonderful to know that our team has always gone above and beyond for you. Please do not hesitate to contact us if there is anything we can assist you with in the future. Happy driving.

Helpful
May 18, 2023

Excellent service. Jose did a great job of listening and communicating with me through entire process More

by SHEADP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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May 24, 2023 -

Porsche Rocklin responded

Thank you for taking the time to acknowledge Jose's great service. We're happy to know that he provided you with 5-star communication throughout the visit. See you next time.

Helpful
May 17, 2023

Louie is Fantastic! He scheduled the service quickly over the phone and honored the pricing from his original quote. It was completed on schedule and the car was washed More

by MikeCar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie DeBelle
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May 24, 2023 -

Porsche Rocklin responded

We appreciate you choosing Porsche Rocklin for your recent service needs, Mike. We will make sure to pass your kind words along to Louie and look forward to serving you again in the future.

Helpful
May 16, 2023

The service is always great. Joe takes care of my vehicles, communicates well, and gives advice that is good for the customer. More

by joe.kim0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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May 24, 2023 -

Porsche Rocklin responded

It's great to know that Jose always takes such great care of you, Joe. Please let us know if there are any Porsche sales, service, or parts needs that we can lend a hand with in the future.

Helpful
May 16, 2023

Louie was great! 20k mile service. Great customer service in the service department! Glad we prepaid for that service when we bought the Porsche. More

by PATRICK.MAGNANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie Debelle
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May 24, 2023 -

Porsche Rocklin responded

Thank you for choosing Porsche Rocklin for your recent 20k service, Patrick. It's great to hear that you are enjoying the pre-paid service you purchased with your vehicle and that Louie provided you with great customer service. See you next time.

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