Porsche Westwood
Westwood, MA
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I purchased my Tiguan at this Dealership and the Salesman, Jeff Marquis was helpful and knowledgeable as was the Pre-Owned Manager, Paul Maranian. I would highly recommend this dealership. Salesman, Jeff Marquis was helpful and knowledgeable as was the Pre-Owned Manager, Paul Maranian. I would highly recommend this dealership. More
I recently purchased a pre-owned vehicle from Porsche Westwood. Exceptional customer service and Jeffrey did everything in his power to make the process as smooth as possible for me. Highly recommended! Westwood. Exceptional customer service and Jeffrey did everything in his power to make the process as smooth as possible for me. Highly recommended! More
I got my Porsche Macan S serviced and was blown away by the treatment I received. All the staff bent over backward to provide a wonderful experience. I was kept comfortable during my wait and constantly u the treatment I received. All the staff bent over backward to provide a wonderful experience. I was kept comfortable during my wait and constantly updated as to what was going on with the car progress, the wait time was good, the car was cleaned and sparkling when the maintenance was finished. I am so glad i used this dealership. Thank you fir a wonderful, first class experience! More
I recently bought a brand new Porsche Cayenne from Porsche Westwood. The overall process was very smooth. The team at Porsche Westwood is excellent, they were transparent and friendly. I would recomme Porsche Westwood. The overall process was very smooth. The team at Porsche Westwood is excellent, they were transparent and friendly. I would recommend anyone this dealership without a second thought. Specially John Suh, who worked with me. He is the best!! More
I recently purchased a car from Porsche Westwood from out of state and had a great experience. Everyone was very helpful throughout the whole process, especially John Suh who took the time to send me videos of state and had a great experience. Everyone was very helpful throughout the whole process, especially John Suh who took the time to send me videos of the exterior and interior of the car and kept me updated on the transport. The car arrived very quickly and it was in amazing condition as they said it was. I’m beyond satisfied with my experience with Porsche Westwood and felt they really went above and beyond to make sure myself and my new car were well taken care of! More
LISTING AS CERTIFIED PRE-OWNED WITHOUT CERTIFICATION COMPLETION. There has been several complains about this dealer of listing vehicles as Certified Pre-Owned (CPO) without doing the certification. COMPLETION. There has been several complains about this dealer of listing vehicles as Certified Pre-Owned (CPO) without doing the certification. I drove a total of 12 hours to this dealership on a friday right after Thanksgiving to check out a CPO vehicle only to learn that the certification was not complete. Tires were evidently worn and needed to be changed. Similarly brakes & Rotors were in bad condition. Requested a certified pre-owned inspection report but was informed the car was not certified after the long drive! Stayed in touch with my sales advisor for a whole week with hopes that the certification would be completed so that I can move forward with the purchase but that never happened. Requested to have the car on hold but apparently that is not part of this dealer's policy. Later was told that the car was sold. This incident was extremely frustrating due to the lack of professionalism and disregard of my time. More
Requested an appraisal for my 2021 Carrera S from Juan Osorio. Received one quote by “mistake”. Then given another quote $10K less than original. Thoroughly do your research and shop around. Osorio. Received one quote by “mistake”. Then given another quote $10K less than original. Thoroughly do your research and shop around. More
Went for service and the service staff is arrogant and disinterested in serving the customer. The simple task of recoding 2 keys took over 2 3/4 hours. The service rep told me I was all set and my car was disinterested in serving the customer. The simple task of recoding 2 keys took over 2 3/4 hours. The service rep told me I was all set and my car was ready BTW the key pads were purchased from them. Payed my bill and drove home to find only 1 key worked correctly (paid $234 to have keys coded). Called the service rep. 4 times over 3 days and he never returned my call. Called the service Manager 3 times over 2 days and neither of them have ever returned my call. I took the key pad apart myself and found a big greasy fingerprint coating the battery which they installed. Cleaned it with alcohol and it works just fine. This dealership just doesn’t care, no professionalism. I spent over $400 for shoddy workmanship and people who don’t care. Let the customer beware! More
Great experience all around, Mark Webber was the best, finance lady was awesome, no complaints at all, Paul the man in charge of the used cars gave me what I wanted for my trade and we made a deal on the finance lady was awesome, no complaints at all, Paul the man in charge of the used cars gave me what I wanted for my trade and we made a deal on the 2019 BMW M550. Highly recommend this dealership More