Port Jeff Chrysler Jeep Dodge

I bought a certified 2008 Town and Country. The car overall was in pretty good shape. As part of the buy, I wanted the dealer to address 3 open recalls on the carfax. I came back two days later to pi overall was in pretty good shape. As part of the buy, I wanted the dealer to address 3 open recalls on the carfax. I came back two days later to pick up the car and was told that they addressed the recalls. After picking up the car, there was a minor transmission issue and therefore brought the car back. I spoke with Tim who was very friendly and mentioned he will look at the transmission and would replace a gas pump which was going bad. I had to come back after in a couple of days to reduce the amount of gas in my tank. When I came back, I met George (THIS GUY SHOULD NOT BE AT THE COUNTER). He denied that I had any issues with the car and did not think I needed any repairs. Unfortunately Tim was on vacation that week. After fighting about the gas pump and pointing out the service guy that identified the problem, the dealer took the car and did the repair. I brought up the recalls and they mentioned that they were taken care of. I spoke with Chyrsler Corporation about the recalls because I had a suspicion that they were not done. Chrysler called the dealer and asked about my car and it turns out that they did not do the recalls. Needless to say, I had to go back to the dealer and this time dealt solely with Tim. Chrylser also followed up with the dealer to ensure that the repairs are done. The dealer is not willing to do any repairs within that warranty period after buying the car because it is losing money everytime they fix something. Guys like George are good for the dealer but are bad for the customer because they are willing to tell you that the car has no issues since it is within the warranty period. My advice to anyone is talk to Chrysler Corporation and if you do not feel comfortable going back to the dealer, it can be worked out that you go to another dealer to get the work done and it would still be covered. More

I shopped all over Long Island for a new Ram Truck and could not find the truck I was looking for or could I find a sales person with the product knowledge to properly educate me. I went to Port Jeff a could not find the truck I was looking for or could I find a sales person with the product knowledge to properly educate me. I went to Port Jeff and was immediately impressed with the huge inventory of trucks they had. They had the model, color and diesel engine I was looking for. Noel assisted me in my purchase, he had the information I was looking for on the trucks capabilities. We went on a test drive and negotiated a very good deal. Im thrilled with my purchase and Port Jeff Chrysler Jeep Dodge! More

I have been a customer of Port Jeff Chrysler Jeep for several years. They have always provided the best service. Going from a leasee to a purchaser has been a semaless and satisfying experience. The ser several years. They have always provided the best service. Going from a leasee to a purchaser has been a semaless and satisfying experience. The service team is without equal, particularly Tim and Larry. They have gone beyond what is required of an auto repair unit to assist me through some difficult times. In my most recent experience, Rick was a knowledgeable and accomodating sales person. Carlo was an exceptional business manager. I can not say enough positive things about my experience with this dealer. I have placed my trust in them and have not been disappointed. More

I brought my Dodge Truck to get serviced and it was a pleasurable experience. People were pleasant and professional. They changed the oil, rotated the tires and looked over the whole vehicle because I pleasurable experience. People were pleasant and professional. They changed the oil, rotated the tires and looked over the whole vehicle because I purchased the vehicle used privately. The price was reasonable, average and I only waited a half hour. More

I purchased multiple new & used vehicles from here & took all of my 5 cars here for service. I recommended Port Jeff to my friends & Family also! While in for a warranty repair, Their mechanic damaged & took all of my 5 cars here for service. I recommended Port Jeff to my friends & Family also! While in for a warranty repair, Their mechanic damaged my vehicle (It slipped off the jack because it wasn't placed properly) & Alex the service manager cursed me & blamed me for their damage to my vehicle! Even the mechanic admitted he caused the damage, but that wasn't good enough for ALEX!!! Also it took 5 trips to fix a simple electronic part replacement & the same mechanic ripped the terminals from the rear window instead of un-clipping the connector, now the whole job is botched up & looks like a kinder gardener did it! I was nothing but professional when talking to Alex, while he SCREAMED at me. When I contacted Peter the owner, he asked if "I was going threaten him also???" They're out of their minds at this dealership! If asking what the service managers last name is, is considered a threat, then ok!! There are MUCH better Chrysler dealerships out there who actually appreciate good customers! Stay away from Port Jeff Chrysler both Alex & the Owner Peter are unprofessional & don't cater to good LOYAL customers!! Go To Browns on Rt. 112, they seem much more professional! Funny thing is i'm an active member of all the local Mopar car clubs, I guess port jeff doesn't need any local sales from people who purchase Chrysler, Dodge, Jeep & Fiat cars & parts. More

After extensive research for purchasing my new Durango I ended up at Port Jeff Chrysler Jeep Dodge. My sales person Pat Ryan was helpful and knowledgable. I felt I received a very fair price. Pat and Adam ended up at Port Jeff Chrysler Jeep Dodge. My sales person Pat Ryan was helpful and knowledgable. I felt I received a very fair price. Pat and Adam were very patient and helpful. Everything promised on the phone and in person was delivered as promised. The service staff has been equally as helpful but admittedly I have only come in only for some oil changes. So far I am very happy. More

This dealership was overall not a good experience, the vehicle was not at all how they described it and within owning it for less than a month I had to bring it back numerous times for a different problem vehicle was not at all how they described it and within owning it for less than a month I had to bring it back numerous times for a different problem each time. On numerous occasions I brought it back for the same problem..they had it there from 8 am till 530 pm to fix one small thing that every time I got the car back didn't seem like it was fixed at all..I do not recommend going to this dealer ship the only good thing about it was the customer service, the people there were very nice but probably because they want you to buy their cars. More

I had a wonderful experience at Port Jeff Chrysler. I love my new car and I know I made the right choice by working with them. They treated me very kind and were very knowledgeable. Service was better th love my new car and I know I made the right choice by working with them. They treated me very kind and were very knowledgeable. Service was better than I ever expected and I will definitely be back. More

DON'T EVER BUY FROM THIS DEALER!!! THEY ARE SHADY SHYSTERS!!! THEY TRIED TO SELL ME A JEEP COMPASS 2011 AND THE CAR HAD BEEN KEYED!!!!!! THE SIZE OF IT WAS THE SIZE OF NY. NEEDLESS TO SAY I DIDN'T TA SHYSTERS!!! THEY TRIED TO SELL ME A JEEP COMPASS 2011 AND THE CAR HAD BEEN KEYED!!!!!! THE SIZE OF IT WAS THE SIZE OF NY. NEEDLESS TO SAY I DIDN'T TAKE THE CAR BECAUSE I WANTED A PERFECT NEW CAR NOT SOME DINGED UP DIRTY NEW CAR!!! SCOTT THE "OWNER" OF THE PLACE WAS CURSING AND UNPROFESSIONAL!!! DON'T WASTE YOU TIME AT THIS PLACE!!!! STAY FAR AWAY AND YOU WILL NOT BE HURT!!!! More

Don't go here!!!! The sales staff knows nothing about the vehicles they are selling except the price. If you need to know anything about the vehicle do your own research or go to a different dealer. After vehicles they are selling except the price. If you need to know anything about the vehicle do your own research or go to a different dealer. After buying my Grand Cherokee, I noticed it didn't have the right radio, no sirius travel link, no flo tv access, and these are all supposed to be in the vehicle. I was faxed the memos from Jeep Corporate office that were sent to Port Jeff Jeep notifying them of the multiple changes. These memos were dated 5 months before I bought my vehicle. When I brought it to their attention, the manager's answer was, "they send us so many memos, we can't read all of them!" YOU HAD AT 5 MONTHS TO KNOW THAT THESE CHANGES WERE TAKING PLACE ON THIS MODEL!!!!! GET YOUR ACT TOGETHER!! Looking at the other reviews, I know I'm not alone in my opinion of Port Jeff Jeep. I took my sister to a different dealer and she just bought a Wrangler, what a difference. More