Read Reviews Portland Volvo

Portland Volvo

Portland Volvo

9 US Route 1
Scarborough, Maine 04074


(207) 883-5568

Manufacturer: Volvo

Write a ReviewWrite a Review

  • Customer Service:

    4.8
  • Quality of Work:

    4.7
  • Friendliness:

    4.7
  • Overall Experience:

    4.7
  • Pricing:

    4.8

24-Month Rating

based on 39 reviews

4.7

4.7 out of 5

146 lifetime reviews

Portland Volvo

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Certified: Portland Volvo

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Portland Volvo has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Portland Volvo

Now celebrating 40 years serving Southern Maine, Portland Volvo has built an excellent reputation for high levels of service and customer satisfaction. We're easy to find, located at 9 US Route 1 on the South Portland / Scarborough town line. We provide new and pre-owned sales, service, parts and financing for Volvos and service and parts for Saab. We also have a diverse selection of European, Japanese and Domestic automobiles. From Camden to Kittery, Brunswick to Bangor and all points in between, Portland Volvo is where Maine comes to buy a Volvo!

Our Location

Sales/Showroom

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

Free Loaner Service Free Drinks
After Hours Drop-Off Free WiFi
Cable TV Parts Store
Children's Play Room Shuttle Service
Customer Lounge Area Pet Friendly
Free Coffee

kpgerard
4/3/2013 5:06:05 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:

  • Customer Service:

    2
  • Quality of Work:

    2
  • Friendliness:

    2
  • Overall Experience:

    2
  • Pricing:

    3
  • Overall Score:

    2.2

My Review Of Portland Volvo:

WE are a middle aged professional couple and were not allowed a test drive without a salesman in the back seat! Got back to dealership and offered $645 less than the asking price and were told they do not negotiate they're asking prices!! The price is the price!! Treated like this and we hadn't even bought the car - didn't want to know what service after the sale would have been like. "Steer Clear"

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brucelane
3/23/2013 2:47:57 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Halie LyonsHalie Lyons
Jason ShawJason Shaw
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Portland Volvo:

We dealt with Halie Lyons on our first trip to Portland Volvo. Halie was more than efficiently knowledgeable about the vehicles she promotes. She had patience with my wife and I explaining how everything works when you step foot into the dealership. Halie communicated almost
daily with us, as our buying experience continued throughout our Florida vacation.

Jason was our business manager and helped us close the deal on our 2010 V50 Wagon. He also was very knowlegeable and friendly. We
could have wrapped everything up in 30 mins but we sat and continued talking with Jason socially because he was just fun to be around.
Two hours later(haha) we were driving home with our new car from Portland Volvo!

This car buying experience far-exceeded any that we have ever had in the past 22 years and we look forward to continuing our service re-
lationship with Halie, Jason and the gang at Portland Volvo.

Thanks guys,

Bruce and Susie Lane/ Portland

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jnedeau
3/6/2013 2:17:09 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ralph D'AngeloRalph D'Angelo
Jason ShawJason Shaw
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Portland Volvo:

This is our 3rd Volvo purchased from Portland Volvo and Ralph D'Angleo. Our expereince has always been nothing but positive. Never have we left the dealership with purchasing. Ralph D'Angelo and the others at Porltand Volvo are very knowledgeable and pleasent to work with. They make buying a car fun, if that is possible! Thank you Portland Volvo.

Jason and Emily Nedeau

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tjw1959
2/28/2013 5:28:08 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe CostaJoe Costa
Jason ShawJason Shaw
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.7

My Review Of Portland Volvo:

We recently purchased a used 2012 Volvo S60 from Portland Volvo in Scarborough. This was our first time doing business with this dealership. Joe Costa, our salesperson, made the car shopping experience a very pleasant one. From the moment we set foot on the lot, he made us feel at ease. He was very knowledgeable and answered all our questions. We won't hesitate to recommend Portland Volvo, and especially Joe, to our friends.

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Svogel
2/25/2013 11:00:19 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ralph D'AngeloRalph D'Angelo
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Portland Volvo:

I bought a used x60 from Ralph D'Angelo. Ralph is trustworthy, patient, and a pleasure to do business with. He goes above and beyond, provides exceptional service, and I would most definitely work with him again. Great experience!

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ramjet135
2/6/2013 10:33:04 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jason ShawJason Shaw
Carrington SmartCarrington Smart
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Portland Volvo:

Excellent buying experience from everyone at the Portland Volvo Team. Carrington Smart was our sales consultant. His outstanding job knowledge, attention to detail, and personal customer service made my wife and I feel very comfortable in every aspect of our car buying experience. Jason Shaw was also very attentive, having done most of the paperwork in advance of our arrival to pick up the vehicle. Thanks to Cary, Jason, and the entire staff at Portland Volvo for making our car buying experience an enjoyable one!

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GolfDriver
2/2/2013 4:14:41 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe CostaJoe Costa
Jason ShawJason Shaw
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Portland Volvo:

I had a fantastic experience buying a pre-owned car from Portland Volvo. Joe Costa was friendly, helpful, patient, and all-around pleasant to work with. The finance manager, Jason Shaw, was equally excellent to work with and actually secured a rate lower than my credit union could provide. The sales office is extremely comfortable. Heck, they even have a golden retriever who walks around spreading the love. They have a fixed-price policy. Will you be able to save a few bucks elsewhere? Maybe, maybe not, but I can't imagine a better overall experience.

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AndrewWhite
2/1/2013 3:35:55 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe CostaJoe Costa
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Portland Volvo:

Joe and the rest of the staff made finding a new car very easy. I've been a customer since 2002 and can't think of a better place to buy and service cars.

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dmierop@unum.com
2/1/2013 2:40:33 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jason ShawJason Shaw
Carrington SmartCarrington Smart
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Portland Volvo:

I love my new car. My sales person was Cary and he was very thorough and patient with me as I weighed out my purchase options. He accomodated all my requests.

Note: my 2007 S60 Volvo was totalled in a rear collision and I cannot stress how thankful I am I was in a Volvo! All safety features worked and limited my injuries from what could have been a very bad accident.

Thanks Volvo! Love your product. I wouldn't drive anything else.

Denise

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donnaleehaileeham
1/30/2013 1:14:34 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jason ShawJason Shaw
Carrington SmartCarrington Smart
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Portland Volvo:

These people at Portland Volvo on Saturday January 26th were wonderful couldn't of asked for a better group of people and also dog friendly very nice, Thanks!!

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