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Posner Park Chrysler Dodge Jeep Ram
Davenport, FL
427 Reviews
Shopping for your dream car or truck should be fun, easy, and hassle-free. This is exactly what you will experience when you shop at Posner Park Chrysler Dodge Jeep Ram FIAT in Davenport, FL. As a family owned and operated dealership, we treat every customer like a member of our own family. From this great location, east of Tampa and close to Disney World, we can serve countless communities in the Central Florida area including Orlando, Kissimmee, Haines City, Lakeland, Clermont, Winter Garden, Celebration, Lake Buena Vista, Champions Gate, Reunion and more. Our showroom is your showroom and it’s a space where you can feel comfortable to browse without fear of being pressured into a sale. In fact, our relaxed, family-friendly environment makes it easy to explore our incredible inventory at your leisure.
Choose from over 1700 new and used in-stock and incoming Chrysler, Dodge, Jeep, Ram, FIAT and many other makes and models. From sleek sedans to heavy-duty pickup trucks, you’ll find an incredible selection at Posner Park Chrysler Dodge Jeep Ram FIAT. Our knowledgeable team of experts can answer any questions you might have along the way and can even help you order your dream car, truck or SUV directly from the factory with any special accessories you would like and delivery directly to your home or office. Our team can also help connect you with great financing options, whether you choose to buy or lease. We work with many banks and lenders to get you approved with the best deal.
For even more incredible vehicle options, we invite you to see our large selection of quality pre-owned models. We have hundreds of used and certified pre-owned vehicles available for you to choose from. Every car, truck and SUV was hand-picked specifically for our inventory, passed a rigorous multi-point inspection and was carefully detailed.
In addition to our extensive selection of vehicles, Posner Park Chrysler Dodge Jeep Ram FIAT is also home to an award-winning, Chrysler, Dodge, Jeep, Ram, FIAT factory-certified service center. Our five-star service team of experts can handle anything your vehicle might need, including parts installation, major repair, routine maintenance and much more. Our relaxing lounge with zero-gravity massage chairs, Wi-Fi and refreshments provides the perfect space to wait for your vehicle in comfort.
We are proud to be a full-service dealership offering a wide range of products and services. In fact, it’s our fair prices, extensive inventory and top-notch customer service that brings customers to us from across the Central Florida area and helped us earn the coveted J.D. Power Customer First Award for Excellence from FCA. We invite you see for yourself just how easy it is to shop for, service and finance your dream car at Posner Park Chrysler Dodge Jeep Ram FIAT, home of the Low Payment Kings!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 427 reviews
May 08, 2012
This was my first car buying experience. After driving my last car for 175,000 miles, I was reluctant to let it go. Since I have never bought a new car I didn't know what to expect, all you hear from people last car for 175,000 miles, I was reluctant to let it go. Since I have never bought a new car I didn't know what to expect, all you hear from people is horror stories about buying a car. I was pleasantly surprised at the ease and customer service from this dealership. I traded in my old car and bought a Dodge Journey. They made me feel like family, found what I was looking for, and treated me with respect. I would refer all my friends and family to this dealership. As well as use them again in the future. They took the time to show me all the ins and outs of how every aspect of my new car worked. This is old- fashioned, person to person, customer service. My first car buying experience was more than excellent! I love my new Dodge Journey! Thank you Posner Park Chrysler and Alex Mahalak! More
by Spitzig
Helpful May 05, 2012
The Salesman was awesome. He answered all of my questons and did not try to pressure me in any way. When I went in to work with Macos (Buisiness Mgr.) He started by offering extended warranties and protecti and did not try to pressure me in any way. When I went in to work with Macos (Buisiness Mgr.) He started by offering extended warranties and protective coating/treatments (Part of his job, I suppose) but I said no to it initially but, after talking with him, I agreed to buy an extended warranty that was a bit more affordable than the "deluxe" package. I went home satisfied with the vehicle and my experience overall but, after going home and reading the details of the extended warranty, I discovered that I, in my opinion, had just paid over $1800 for a warranty that, between the factory warranty and full coverage insurance, didnt really cover much of anything. I also want to mention the financing. They funded my loan through Credit Union Loan Source LLC, and as the vehicle I was replacing was financed through a credit union, I was initially quite happy as my experience with the CU was very good. Then I received my initial communication from the new finance company and I was a little taken aback by the wording of the "welcome" letter (not rude by any standard) but it didnt give me a warm fuzzy either. At the bottom of the letter it had the phrase This is an attempt to collect a debt and any information I give them will be used for that purpose.I then decided to go online and see what I could find out about them...there is plenty, and probably 95% was bad. Not members of BBB and most all of the complaints were with regards to them being slow to post payments received. I, of course, haven't had any issues as my 1st payment is not yet due, but I am a bit concerned that I may have issues with them at some point. In closing I want to state that I do not beleive the dealer did anything wrong and when I went back to cancel the extended warranty and let him know about the information I found online about the finance company, Marcos took care of the warranty cancellation and said he would take a look at the information available online about the finance company. Next time I will take the time to read the paperwork more carefully before I sign it. More
by mcsteve1999
Employees Worked With
Garris Barton, Marcos Vargas
April 27, 2012
It was not very busy and I still waited 15 minutes before anyone acknowledged me. Girl at the front desk was on the phone, I understand she had another customer on the phone but she didn't even look at me. J anyone acknowledged me. Girl at the front desk was on the phone, I understand she had another customer on the phone but she didn't even look at me. Just an overall unfriendly experience, I don't plan to ever go back. More
by Alfieboat
Employees Worked With
Man in blue shirt didn't have a name tag
April 27, 2012
Not only was this dealership beautiful but the people there were super. John was friendly, helpful and did everything to help us feel comfortable during our transaction. Not your usual high pressure pe there were super. John was friendly, helpful and did everything to help us feel comfortable during our transaction. Not your usual high pressure people. Everyone said hello and asked if we were being helped. Just an overall good experience. More
by carolsnyder
Employees Worked With
John Blair
April 22, 2012
Great Customer Service. First time buying a new car And was treated good. Right down to the point and no horsing around. I have already to someone else to go there was treated good. Right down to the point and no horsing around. I have already to someone else to go there More
by wickedvic
Employees Worked With
John Blair
April 19, 2012
Check tire, found tire was defected. Replaced with a new tire. Great job done by all. Left being well pleased. If need more service, will come back tire. Great job done by all. Left being well pleased. If need more service, will come back More
by Clarence Johnson
Employees Worked With
Stephanie Ramnauth
April 18, 2012
This experience was above beyond our expectations. This company is serious about getting you the best deal. We had bad experiences with other dealers but at Posner Park they were amazing. company is serious about getting you the best deal. We had bad experiences with other dealers but at Posner Park they were amazing. More
by Jao
Employees Worked With
Dallin Jones
March 02, 2012
Came in to buy a part for a car. Was not told that EVERY part ordered is 'special order' and non-returnable. I know now and will not make that mistake again. They said they could not use that part on my car part ordered is 'special order' and non-returnable. I know now and will not make that mistake again. They said they could not use that part on my car until I bought another part for $1000 but no guaranty that will work. All of which was not explained BEFORE I purchased that non-returnable part. Bait and switch tactics. Condescending attitudes when kindly asking for an answer to a question. Argumentative when conversing. More
by miguelrodiguez1971
Employees Worked With
4
February 21, 2012
My Diesel truck failed to start. The service provided involved changing the transfer pump and the injector pump. The cost of this service was 3100.00. On testing the removed transfer pump it was determ involved changing the transfer pump and the injector pump. The cost of this service was 3100.00. On testing the removed transfer pump it was determined to be working, the volumewas apparently a little low but the pump was functional. On questioning the mechanic, it was obvious he did not understand that low volume would not prevent the engine from running. As a result of his lack of understanding he changed the pump, when that failed to resolve the problem he also changed the injector pump. I do not believe he performed appropriate trouble shooting procedures on a 12 year old vehicle, rather, the relied on the displayed codes. I do not believe that adequate investigation was performed to diagnose a possible electrical problem. I also believe that as a tourist from out of state i was taken advantage of. More
by windyxx
Employees Worked With
service manager, service advisor, mechanic
February 08, 2012
THE BEST EXPERIENCE I HAVE EVER HAD AT A DEALERSHIP THEY MADE MY DAY. THEY MADE US FEEL VERY WELCOME WHEN WE WALKED IN THE DOOR TO THE SHOWROOM.I CERTAINLY WOULD RECCOMEND THIS DEALERSHIP TO EVERY ONE. MADE MY DAY. THEY MADE US FEEL VERY WELCOME WHEN WE WALKED IN THE DOOR TO THE SHOWROOM.I CERTAINLY WOULD RECCOMEND THIS DEALERSHIP TO EVERY ONE. More
by opechee11
Employees Worked With
michelle green
