Poughkeepsie Nissan
Wappingers Falls, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 209 reviews
Nico was amazing with my daughter selected her car . I couldn’t have asked for such perfect service. We want to thank him for an outstanding performance . I couldn’t have asked for such perfect service. We want to thank him for an outstanding performance . More
Matt was such a pleasant and professional young man to deal with. I appreciate him helping me buy a Nissan Sentra for my daughter. Highly recommended! When you stop by the dealership, asked to work with deal with. I appreciate him helping me buy a Nissan Sentra for my daughter. Highly recommended! When you stop by the dealership, asked to work with Matthew he is the best! More
we ( my husband and I) received excellent customer service from Brendan throughout our whole process and was able to find a great car that we are very happy with. thank you to all staff involved in th service from Brendan throughout our whole process and was able to find a great car that we are very happy with. thank you to all staff involved in the process. we will be returning for another car in the future. More
This message is updated to my previous message which I deleted. On June 12th, 2024 I took my 2019 Nissan Rogue Sport to the service department for an oil change, tire rotation and multi point inspection j deleted. On June 12th, 2024 I took my 2019 Nissan Rogue Sport to the service department for an oil change, tire rotation and multi point inspection just like I do every year before I leave for vacation. The service advisor, David Rivas, was very good. He got me right in even though I didn't have an appointment which was very convenient. The service was done quickly. The only problem that I had was with whoever the mechanic was that conducted the multi point inspection. He advised Mr. Rivas that my vehicle needed front end brakes. What he failed to find during his inspection was that all four tires were worn out and needed to be replaced. The cord was beginning to show through the rubber tread and the sidewalls were dry rotted. The mechanic should have seen this when he inspected the wheels. In order to determine that the car needed brakes he would have had to pull the wheel off and should have noticed it. Since that time I returned to the service department and spoke to Mr.Rivas and another service advisor whose name I didn't get. I explained to them what had happened. They apologized for the unfortunate incident and explained to me that it was probably the result of an inexperienced mechanic who was just hired that overlooked the tires. I was further informed that the service department does stock replacement tires. I explained to both advisors that due to the mechanics negligence it cost the dealership approximately $1,000.00 in repairs and tires. I would like to point out that Mr. Rivas was excellent as always. I have never had a bad experience before at Poughkeepsie Nissan. Other than this first unfortunate incident they have been very good. They get you in right away and you never have to wait to long. Even though I usually don't have a previously scheduled appointment. I have always been pleased at the way the members of the service department treat me whenever I come in. They go out of their way to help. They are always friendly and helpful. Mr.Rivas is definitely an asset to your great team. The mechanic, whoever he is, not so good. Hopefully he will learn from this experience. More
They pulled a bait and switch on me. I was interested in a specific vehicle. They were going to take me for a test drive. Then tells me it's sold. I communicated with the sales manager. I was interested in a specific vehicle. They were going to take me for a test drive. Then tells me it's sold. I communicated with the sales manager. He could have told me it was sold. Then they tried to sell me something I didn't want. Do not trust these people. They'll rip you off. More
We had a great experience at Poughkeepsie Nissian due to our salesman Nico Rullo. He was very knowledgeable and patient with us in choosing the right car he wanted to make sure we were happy with the car w our salesman Nico Rullo. He was very knowledgeable and patient with us in choosing the right car he wanted to make sure we were happy with the car we purchased. Nico goes far and beyond helping to make the right decision. For being a young salesman Nico was very informative answering all our questions. I will recommend people to see Nico Rullo at Poughkeepsie Nissan. . More
Bait and switch! Called regarding a vehicle I saw on their website for the past month, tried to discuss purchasing and was told the price on the website is incorrect. Called regarding a vehicle I saw on their website for the past month, tried to discuss purchasing and was told the price on the website is incorrect. I was quoted a much higher price! Had I driven many miles to be swindled, I would have been a very unhappy person! Beware! More
Nico Rullo provided the absolute best service I’ve received there to date! I sent my daughter there, as I purchased my vehicle there two years ago. He took care of her from start to finish with the up received there to date! I sent my daughter there, as I purchased my vehicle there two years ago. He took care of her from start to finish with the upmost professionalism& he went the extra mile in every way just to make sure her first car purchase was amazing experience! She was in there at 2 PM and was able to drive home same day with the vehicle detailed absolutely immaculate! He made sure every detail was went over and explained thoroughly! I highly recommend Nico Rullo for all of your sales needs! More
Got a good deal on a used Nissan Pathfinder Platinum. Mike Holsborg and his manager made the transaction smooth. They were very accommodating with our requests. They made buying a used car at a dealershi Mike Holsborg and his manager made the transaction smooth. They were very accommodating with our requests. They made buying a used car at a dealership very pleasant. We left very happy! More
While we didn't actually purchase a car from Nissan, I cannot say enough good things about Mike H (salesman), Mike W (salesman), and John (manager). We test drove a 2024 Pathfinder and was given a very go cannot say enough good things about Mike H (salesman), Mike W (salesman), and John (manager). We test drove a 2024 Pathfinder and was given a very good price (under MSRP if I remember correctly - because it had some miles on it) and was given a very good offer on our trade-in (albeit sight unseen). Mike H and John were not terribly pushy as I told them that I still wanted to see 1 or 2 other cars, and Mike did follow up with us a few days later just to see if we had any questions. The only negative thing that I will say is that he did not come with us for the test drive, which would've been nice to explain some features, but we were able to figure most things out. We still have our 10 year old Nissan that Mike W sold us and love it! I would highly recommend! More