Power Ford
Albuquerque, NM
Filter Reviews by Keyword
By Type
1,684 Reviews of Power Ford
Power Ford has the worst sales department. I've purchased two new vehicles from them. At the purchase of the first new vehicle, they tried adding on various fees and charges. After almost walk I've purchased two new vehicles from them. At the purchase of the first new vehicle, they tried adding on various fees and charges. After almost walking away from the purchase, they agreed to remove the bogus fees. A year later, I thought I would give them another shot for a purchase of a new truck. Worst mistake, as they tried again, adding bogus fees and charges at the time of finance. Again, willing to walk away, they removed the fees and had no explanation as to what they were for. Since Rob Sneed has been at Power/Bob Turner's, the sales department has gone down hill. The finance department says that he is the reason for these fees and charges, and they have no choice but to add them at the end of the sale. Trying to get an explanation from him was impossible, as he doesn't return phone calls or emails. He is the poster child of a sleazy salesman. More
Power Ford in Albuquerque is the worst Ford dealership I have ever been to. The service department does not care about customer satisfaction. Robert Sneed President and Managing Partner of Power Ford dism have ever been to. The service department does not care about customer satisfaction. Robert Sneed President and Managing Partner of Power Ford dismissed my complaints about the terrible job their service department had done on my car. After keeping my car at the Power Ford Albuquerque service department for SIX MONTHS, my air conditioning did not work even though it was working perfectly when I left it six months earlier. Mr. Sneed refused to take responsibility. I DO NOT RECOMMEND POWER FORD. Their customer service is giving FORD MOTORS a bad name and reputation. ONE STAR OUT OF FIVE IS TOO MANY. I'm a retired high school teacher and I know when an F is warranted. Power Ford gets the worst possible grade in my book, an F. More
AQ was our salesman. He was great, attentive, humorous,honest, just a really good person. We bought a very nice truck. We're very pleased, even the finance manager was g He was great, attentive, humorous,honest, just a really good person. We bought a very nice truck. We're very pleased, even the finance manager was great More
Power Ford got me into maintenance within 24 hours in Albuquerque. The face-to-face service was great, and I was able to get everything taken care of immediately and on the first time. Thank you. Albuquerque. The face-to-face service was great, and I was able to get everything taken care of immediately and on the first time. Thank you. More
Knowledgeable and friendly staffā¦Darren is always there to listen to my concerns and always find a way to help me with my car issuesā¦ Thank you Darren to listen to my concerns and always find a way to help me with my car issuesā¦ Thank you Darren More
Excellent service department exceptional knowledge and communication is great! Top to bottom service is my go to when I need a repair or service communication is great! Top to bottom service is my go to when I need a repair or service More
Noah and destiny were great to work with in the service department. Very knowledgeable and respectful of our time in getting our car fixed. department. Very knowledgeable and respectful of our time in getting our car fixed. More
I got my truck from rich ford and service department was awful dissatisfied so transferred my service to power ford. Your customer care team is excellent with great services they are satisfactory. Iām usual awful dissatisfied so transferred my service to power ford. Your customer care team is excellent with great services they are satisfactory. Iām usually out within an hour this why I like going there for our service. And also weāve been talking maybe might get our next vehicle from there More