Premier Subaru

Excellent experience buying my first car First of all I have to start by recommending that if you swing by Branford you request to speak with Mark Gennette he is a local guy who is a straight First of all I have to start by recommending that if you swing by Branford you request to speak with Mark Gennette he is a local guy who is a straight shooter and very helpful. This was my first experience buying a car and after going to many Subaru dealerships around Connecticut I found the best deal and a great sale person who walked me through the process of financing and overall put my mind at ease. I picked up my new Subaru Crosstrek Hybrid yesterday and I am thrilled with my purchase. The test drive was incredible, we drove down to the thimble islands down narrow, windy roads and made it just in time to watch an amazing sunset. I was sold! Jeff I made the financing/purchasing process very easy for me to understand. You hear horror stories about getting tricked into bizarre warranties- that did not happen at Branford Premier Subaru- there was no trickery. Jeff helped me understand what each warranty meant without pressuring me at all, and said I could add them at anytime, which gave me some time to consult the experts before purchasing the extended warranty. The warranties presently being offered by Subaru are quite good, and now that I've had time to think about it I'm going back to add the extended warranty- no brainer. Thank you Mark Gennette & Jeff Irzyk for making my first experience buying a car very pleasant. More

Great experience I had a great experience leasing for the first time. There was excellent service and a fair price. I would highly recommend this dealership to anyone I had a great experience leasing for the first time. There was excellent service and a fair price. I would highly recommend this dealership to anyone looking to purchase high quality vehicles. More

Fast and Friendly I shopped around quite a bit before visiting Premier Subaru due to a call from Brian Canell. He had contacted me once after my internet search and fo I shopped around quite a bit before visiting Premier Subaru due to a call from Brian Canell. He had contacted me once after my internet search and followed up again and I'm glad he did. When I entered the dealership I met Ted Astarita who was extremely courteous and friendly. No hard, pushy salesmen here. On the test drive, we took windy roads so I was able to experience the handling Subaru is known for and was impressed by the smooth power delivery from the 4-cylinder engine. The whole process was fast, easy and professional, from beginning to end. More

Great Dealership, good prices and quality. This will be our third Subaru (great car). We came all the way from New York City because of advertised offerings. Salesman, Mr. Jouhrani, althou This will be our third Subaru (great car). We came all the way from New York City because of advertised offerings. Salesman, Mr. Jouhrani, although a relatively new employee, was extremely courteous and conscientious. He answered all of our questions and explained many of the functions of vehicle. We will definitely keep Premiere in mind for future purchases and gladly recommend them to friends and family. Frank & Marilyn Ortiz More

Great buying experience Had a great experience buying a car through Premier Subaru. Pete Delgado our salesman was a real pleasure dealing with and knowledgeable about the car Had a great experience buying a car through Premier Subaru. Pete Delgado our salesman was a real pleasure dealing with and knowledgeable about the car. Jeff Irzyk helped us out going over the warranty of the vehicle, making sure we got the right coverage without trying to get us to buy coverages we don't really need. Will Petrillo gave us a slightly better deal on our trade in. All very professional and nice people to work with, they all work well together. More

Great Dealership - new or used I have purchased 2 new cars at this dealership in the past and sought a used car this time. The experience proved to be just as positive the third ti I have purchased 2 new cars at this dealership in the past and sought a used car this time. The experience proved to be just as positive the third time around. Mark S. was courteous and professional. My 8 year old even enjoyed the experience and came away with a very positive impression. Premier is a well-run business where no one will coerce you into a poor decision. I did not expect to trade in a vehicle, but was treated fairly when holding firm on my old car's value. I had researched the particular model that I ended up purchasing for several months and found Premier's pricing to be very fair. Similar models offered for sale by owners within a 200 mile radius were (very) slightly more affordable, but did not come with the assurances that Premier offers. Ultimately, you will come away from the experience feeling confident in the product and pricing. Mark even responded promptly to an inquiry about the vehicle and supplied the requested information a few days after purchase. It should be noted that the Service department is very well run, in sharp contrast to many dealerships. Gary and his crew (Roxanne in particular) are excellent communicators regarding your service needs, which goes a long way in ensuring that your car stays on the road for 100k+ miles. More

Thorough Explanation of Price and Quality We had stopped in late one night to just check out the used cars on the lot. Pete Delgado was able to walk us through the used cars-giving us a thoro We had stopped in late one night to just check out the used cars on the lot. Pete Delgado was able to walk us through the used cars-giving us a thorough explanation of price and quality down the line for each car. Being new at purchasing/shopping for cars, I was very impressed by his ability to graph out and describe the different prices for different cars. Very helpful. I would recommend going to this dealership 100% if you would like an accurate, precise understanding of what Subaru has to offer. More

Great experience. I didn't expect to leave the dealership with a car when I went in on a fact finding mission. The staff were friendly and tolerant of my active two ye I didn't expect to leave the dealership with a car when I went in on a fact finding mission. The staff were friendly and tolerant of my active two year old. Mark, our sales person was great. I didn't feel pressured to buy anything in the least. He was laid back and looked into everything we asked about. Even the finance person, Jeff, was genuinely friendly and answered all of our questions. If I had to go through the stressful and overwhelming experinece of buying a car I would DEFINITELY go to this dealership again!! More

Traveled 33 miles / 40mins - to experience one of the best It all started with a internet request on 9/24/14 ... And today I drove home my 2015 World Rally Blue WRX Limited. The entire transaction was smooth. It all started with a internet request on 9/24/14 ... And today I drove home my 2015 World Rally Blue WRX Limited. The entire transaction was smooth. Great communication and knowledge. Smiling faces and the confidence I needed to do business with. After leaving this dealership the 1st time my fiancé Jen said "wow even I'm impressed and this car isnt for me". That was all I needed to move this deal forward. Having been though a few vehicles and dealerships this location hands down completely full filled there side of the deal. Pricing, comfort, attitude, and compassion are key characteristics that makes a business strive for excellency. I hope I have inspired you as I recommend this to my family and friends, please see Adam & Will for complete satisfaction. Ps.. Thank you Lauren because without our conversation this day would have never happend. The personal touch and her compassion to delivering the best customer service possible was bar none. More

Very friendly Munier was awesome! He was brand new and I was his first sale! He was helpful and honest. All of the salespeople and financing (Adam, Jeff, Rich) were Munier was awesome! He was brand new and I was his first sale! He was helpful and honest. All of the salespeople and financing (Adam, Jeff, Rich) were helpful and clearly explained things as needed. Thank you guys. I love my Subaru!!!! More