Premier Subaru

Good People This is the second Subaru added to our stable. While my experience with the people at the previous dealer was good, Premier offers some services that This is the second Subaru added to our stable. While my experience with the people at the previous dealer was good, Premier offers some services that the other didn't (warranty, oil change program, etc). Pete was personable and engaged throughout the process. The wait for the car was longer than expected, but that was really the result of a High demand / Low supply time window. Even with capitalism working against me, the dealership happily accepted "special pricing program". Overall, purchasing was a great experience. Lets hope that their service dept shines as brightly as their sales. More

Very pleasant experience This is our 1st new car in 14 years and we were unnecessarily dreading the process. All the staff at Premier were welcoming and efficient - we were ne This is our 1st new car in 14 years and we were unnecessarily dreading the process. All the staff at Premier were welcoming and efficient - we were never kept waiting long. Very prompt delivery of the vehicle. Tony, our final salesman, was a delight. Jeff, who walked us through the paperwork, was very thorough and patient in explaining everything we had to sign. More

First-Rate Leasing Experience The dealership in general was friendly, professional, respectful and low-key, which fit my needs perfectly. As a woman buying a car on my own for the The dealership in general was friendly, professional, respectful and low-key, which fit my needs perfectly. As a woman buying a car on my own for the first time, I found the perfect salesman in Ted Astarita. Ted was patient, a great listener, willing to take time to explore options (including leasing v. buying, and new vs. pre-owned), understanding, knowledgeable, and honestly dedicated to helping me find the right car for me. He answered my numerous questions and even on the busiest days gave my needs his full attention. Since leasing my new Outback, he has remained interested in my experience with the car, and has been generous with his time in terms of answering my questions and arranging to get my new iPhone synched to the car. I had a special issue which forced me to delay the start of my lease. Ted and the dealership management went beyond the call to hold onto my car for me until I was able to close the deal. In today's world, good customer service is sadly harder and harder to find. I'm thrilled to have found Premier Subaru, and look forward to buying/leasing more cars there in the years to come. More

Very pleasurable purchase experience Bought a 2015 Subaru outback. Rita and Mark did great job making the purchase much easier and in a very friendly way. They listened and understood ve Bought a 2015 Subaru outback. Rita and Mark did great job making the purchase much easier and in a very friendly way. They listened and understood very well on what I wanted and gave very helpful opinions. They kept in contact and promptly answer my questions. Mark ensured a very smooth delivery. A very easy purchase experience. Completed satisfied! Thank you. More

Very Pleased With Our Purchase and Experience We decided to take a drive from Stratford to Banford because of the reputation of Premier Subaru. On a very busy Saturday, Ted Astarita was able to t We decided to take a drive from Stratford to Banford because of the reputation of Premier Subaru. On a very busy Saturday, Ted Astarita was able to take his time with us to go over various car options and to answer our questions. We found Ted and the staff to be very professional and friendly right from the start. Not once did we ever feel pressured to purchase our new Subaru and considered the atmosphere to be low-key. We highly recommend the dealership to our friends and family and will be back when it's time for a new Legacy. More

A pleasurable experience Everything from start to finish was done in a friendly, professional manner. Both Tony and Pete made sure I was comfortable with all the cars feature Everything from start to finish was done in a friendly, professional manner. Both Tony and Pete made sure I was comfortable with all the cars features before leaving the lot. More

Very pleased and satisfied!! Adam was very helpful ever since I first stepped foot onto the Suburu lot. He gave me very friendly and warm welcome. When the Legacy I had my eyes on Adam was very helpful ever since I first stepped foot onto the Suburu lot. He gave me very friendly and warm welcome. When the Legacy I had my eyes on got sold before my next trip in , Adam and Richard went above and beyond to find the perfect car for me at a different Suburu location. The car was brought in and ready within 3 days. They were both very helpful and took their time to explain everything in detail. Jeff had helped me with my finances and it was extremely organized and quick. Everything went very smooth and well. I was impressed with how loyal they all were to me and how comfortable they had made me. It was stress free and was very exciting. I thank Adam, Richard and Jeff for helping me get into my Suburu Legacy that I love !!! More

Completely Satisfied! These guys are fantastic! This is the Second car I have purchased from Premier They were accommodating, listened to what I wanted and Delivered! Whe These guys are fantastic! This is the Second car I have purchased from Premier They were accommodating, listened to what I wanted and Delivered! When the Time is right I will definitely be returning as well as referring people I know in their direction, as I have in the past. Tony and Jeff were wonderful, extremely helpful and more importantly stayed in contact throughout the process. Thank you so Very Much! Loving my Crosstrek! More

A Really Good Experience We found ourselves in the position of needing two Vehicles, to replace ones that were way overdue. Stopping at Premier Subaru in Branford, we were int We found ourselves in the position of needing two Vehicles, to replace ones that were way overdue. Stopping at Premier Subaru in Branford, we were introduced to Helena O'Connell who made what could have been like a trip to the Dentist into something entirely different. Helena showed us how we could purchase a 2014 Legacy and a 2011 Forester essentially within our budget and meeting all our needs. She is friendly, professional and took the time to answer all our questions in detail. We were then introduced to Rodney Pomerleau who helped us to make the financial decisions necessary to get us started. Rodney is truly a pleasure to work with. When it came time to pick up the vehicles, both Helena and Rodney made the whole process as easy as possible. Rodney is to be commended for the way in which he gives you the confidence that you have been treated fairly and professionally. When we had a glitch with emissions on Forester, Helen took care of the problem and actually delivered the Forester to our House the following Morning. Overall, Helen and Rodney took care of all the details associated with financing, Insurance and Registration and left us thoroughly satisfied. Thank You!!!!!! More

LOVE MY NEW SUBARU We recently purchased a 2015 Subaru our sales person Estaban went over and beyond his job to make us happy we almost didnt purchase the vehicle beca We recently purchased a 2015 Subaru our sales person Estaban went over and beyond his job to make us happy we almost didnt purchase the vehicle because of some outrageous remarks made by another salesman (( Herman)) who BELITTLED US to say it lightley ! thanks to the professionalism from Estaban who made our next visit STRESS FREE i purchased the vehicle since this was my 1st new car ever purchased it should have been an exciting experience which i feel was taken away by the amount of stress my husband indured i will send my friends and family back to Subaru and i will recamend them seeing Estabon if not for him we were buying from another Subaru Dealer ! we would also like to thank Will who also made sure our experience went smoothley ! THANK YOU ESTABAN you are what every dealership looks for in experience, professionalism, and courtesy More