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Premier Subaru - Service Center

Branford, CT

4.6
315 Reviews

315 Reviews of Premier Subaru - Service Center

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February 16, 2016

Brakes Excellent personalized service for any Subaru repair/maintenance. Car wash at the finish was cherry on the cake. I always feel part of the Subaru fam More

by raybavaro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Iaguessa
Feb 16, 2016 -

Premier Subaru responded

Ray/ Thank you for your comments and the time you took to write them! We really appreciate your business and continued confidence in us!

December 09, 2015

Delighted again I recently visited Premier Subaru to have my 2014 Forester serviced. I had a small problem with the car and when I called, Ericka invited me to come More

by Steve2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herman Winston, Scott Collins, Gary Christiansen, Ericka Hafford
November 13, 2015

Very unhappy with Subaru reliability The positive: service staff are friendly, patient at explaining issues, nice to work with on the phone; prices are reasonably competitive. The negat More

by AnyoneWantAUsedForester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Iaguessa
Nov 13, 2015 -

Premier Subaru responded

Dear Mr. Schall/ We appreciate your feedback and your comments and are sorry for the issues you are experiencing. Unfortunately, we don't have much experience with this vehicle. We have seen it twice - once when we did the original pre-delivery inspection (when new) and, in February, 2015 at more than 102,000 miles. We have found Subaru vehicles to be extremely reliable and cost effective when the factory recommended maintenance is completed. We know that you have set an appointment with us for this coming Tuesday and, will have someone call you to get you in you earlier. We will do our best to get your car back on the road as quickly as possible.

October 21, 2015

Customer Satisfaction Great, efficient, reliable Service, friendly employees and a comfortable, solicitous waiting room. All round most satisfying experience with Subaru! More

by Jemlouw
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Collins
October 02, 2015

Best Subaru Service antwhere I always bring my Forester to Premier Subaru in Branford, they are EXCELLENT. Fair pricing and wonderful service for your car. Go to the best, go to More

by CathyG
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott Collins, Gary Christiansen, Brian Iaguessa
September 30, 2015

Best Customer Care Always on point and very friendly !! Thank you for all the help since I purchased my first Subaru here!! Please keep up the excellent work!! Love Lif More

by subzeroemission
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Arsenault, Scott Collins, Gary Christiansen, Cindy Rinker, Robert Burgess, Shaun Daly, Brian Iaguessa
August 21, 2015

Lack of care Recently went here to purchase an additional key for my 2009 Tribeca. Mind you, I did not purchase the vehicle here. First, I had to order the key bla More

by jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember
June 25, 2015

courtsey, helpful, ready as promised They are easy to set up service, they perform the work as promised and in the time frame. Great place to get your car serviced. More

by dick12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Christiansen
December 12, 2014

Love the team Gary and his entire service team are exceptional. I am always happy with the work done by the mechanics. I had a major service (90,000 miles) done ear More

by Joel sebastian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Christiansen, Brian Iaguessa
November 14, 2014

Exceptional service Must write about my recent exceptional experience with a service at Premier -- courteous, professional and responsive to my needs. From the pre-serv More

by petersachner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Christiansen
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