Read Reviews Premier Toyota Scion

Premier Toyota Scion

Premier Toyota Scion

47190 Cooper Foster
Amherst, Ohio 44001


Sales: (440) 985-6100
Service: (440) 985-6135
Parts: (440) 986-6145

Manufacturers: Toyota, Scion

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  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.7

24-Month Rating

based on 121 reviews

4.8

4.8 out of 5

214 lifetime reviews

Premier Toyota Scion

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Certified: Premier Toyota Scion

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Premier Toyota Scion has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Premier Toyota Scion

At Premier Toyota we have a friendly and experienced sales staff with a strong commitment to providing our customers with the best possible service. We are locally owned and operated with strong ties to the community of Lorain County and the greater Cleveland region. We provide a quality of service that exceeds our customer's expectations, while contributing positively to the environment and the community.

It is our mission to be the Premier provider of your automotive needs through continuous development of our people, products, and processes building lifetime client relationships. Simply put, we genuinely care about you and your concerns. We look forward to building a relationship for life…

At Premier Toyota Scion, we are committed to recycling and reducing waste products. Our facility is environmentally engineered with "green walls"... walls that use plants to absorb heat from the sun, keeping our building cooler and reducing energy use. The furniture is 90% recycled or recyclable material. Cafe' stools are constructed from seat belts and our car wash cleans and recycles its own water, saving over 66% of water normally used in a traditional car wash! Not only does the car wash reuse its water, but the entire facility filters water 3 times before disharge.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: 12:00 PM - 5:00 PM


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 7:30 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 7:30 AM - 4:00 PM

Sunday: Closed


Our Amenities

Customer Lounge Area Automated Car Wash
Free WiFi Internet Drive-In Service
Children's Play Room After Hours Drop-Off
Cable TV Rental Car Service Onsite
Cozy Fireplace Shuttle Service
Free Coffee and Cappuccino On-Site Parts Store
Indoor Vehicle Delivery Bay Pet Friendly
Vending Machines

FRITZNMAE
5/14/2013 5:58:32 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Amanda ClarkAmanda Clark
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Premier Toyota Scion:

MY WIFE AND I WENT TO PREMIER TOYOTA TO LOOK AT THE NEW MODELS. WE DEALT WITH A VERY NICE YOUNG LADY NAMED AMANDA CLARK. SHE WAS VERY FRIENDLY, COURTEOUS, PROFESSIONAL AND KNOWLEDGEABLE ABOUT THE VEHICLES WE LOOKED AT. SHE WAS EXTREMELY HELPFUL IN ALL AREAS OF THE TRANSACTION. WE LEASED A 2013 TOYOTA CAMRY BECAUSE OF HER TIRELESS EFFORT AND CONFIDENCE IN MAKING THIS DEAL POSSIBLE. SHE IS CERTAINLY A CREDIT TO PREMIER TOYOTA.

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mtvmomma
5/4/2013 11:18:17 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Amanda ClarkAmanda Clark
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Premier Toyota Scion:

Amanda was wonderful! Her big smile and knowledge of the vehicle I wanted to buy was stellar!!! She is awesome and should get a raise!!! I will recommend her to all of my friends and family!!!

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Ekerg
5/4/2013 5:01:37 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Amanda ClarkAmanda Clark
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Premier Toyota Scion:

Amanda was very helpful when I went in to buy a car. She was honest with her opinions and by doing that, she helped me realize exactly what I wanted.

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colettaann
5/2/2013 1:43:27 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tahl BenitTahl Benit
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Premier Toyota Scion:

It was a great overall experience. Tahl was very attentive and has great follow through. All deadlines and commitments were met. I love my new car.

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asully
4/17/2013 1:51:58 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Wesley BaynesWesley Baynes
Tahl BenitTahl Benit
Ben LeoneBen Leone
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Premier Toyota Scion:

I came to premier Toyota after one of my friends bought a car from there and had a good experience. I live right by another Toyota dealership but got burnt from them before So I decided to give these boys a shot. I was driving through the lot when a salesman, Tahl Benit, approached my truck. I told him i just wanted a brochure on the rav and venza. Tahl wasnt pushy but offered to buy my truck. I wanted to know what it was worth so I said "yes" to an appraisal. After talking to Tahl a little more, he thought I should take a look at a car I had never even considered. A Prius V. now, I'm old country boy at heart so the idea of driving a Prius didn't exactly appeal to me. but after Tahl explained everything about it I have to admit I was amazed. The manager, Ben Leonne, came out and introduced himself. Ben gave me a deal that was hard to refuse. He even offered me more than I thought for my truck but i still wanted to think about it. Ben told me to take the Prius home for the night on a test drive. I drove to sandusky and back and I was very impressed with the gas mileage. Ben and Tahl gave me a really good deal and a payment that was lower than "a cell phone bill" Wesley, the finance manager was very through explaining all my options. when everything was done Tahl helped me for at least an hour moving all the stuff over from my truck to the Prius and everything fit! I'm really happy with premier and my new Prius.

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linmul60
4/16/2013 3:23:57 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nikki AllesNikki Alles
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Premier Toyota Scion:

When I walked in I was greeted by Nicole and was surprised by how young she was, after a minute I felt very comfortable with her. She seemed to have a lot of knowledge, even though she said she had not been there to long, you would have never guessed, she showed us around, even took us to the service area (she is very proud of the dealership) she remembered that when I was looking on line I only looked at red cars so when she found one that fit my budget it was red. She showed me all the feature in the Corolla. She explained all the paper work, she even went and found me some candy when my sugar got low. I would definitely come back to your dealership and ask for Nicole, I will be recommend her to family and friends...Good Job!!!!! I love my car. Linda

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maye7
4/16/2013 1:52:06 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Wesley BaynesWesley Baynes
Tahl BenitTahl Benit
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Premier Toyota Scion:

I live in Charlotte, North Carolina and I saw a vehicle online. It was exactly what I wanted, but I did not know how to go about making the purchase. I called the dealership and Tahl Benit facilitated the entire process and made it very smooth. I decided that it would be best if I would take a plane to Akron airport and drive the vehicle back myself. Tahl offered to pick me up from the airport himself. He was there before my plane arrived. We arrived to the dealership and I was very impressed with the facility. It was very clean and pleasant. The staff was friendly and professional. I sincerely want to thank Tahl and Premier Toyota for being so helpful and accommodating. Vehicle was clean and exactly as described. Follow up was also superb.

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BlackMustang5095
4/13/2013 12:35:51 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nikki AllesNikki Alles
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Premier Toyota Scion:

After I entered the dealership, I was greeted immediately with no wait by the wonderfully friendly Nicole Alles from the internet team. I knew which Corolla I wanted to look at, had done my research, had no trade-in, and was prepared for a cash deal if it passed my extensive mechanical checklist and test drive. She led me to the detailing area to show me the car, and for a considerable period of time I looked under the hood and under the car, around it, inside and out, and asked many, many detailed questions about recalls, the former owner, etc. During this entire time, Nikki was very patient, calm, and collected and answered all of my questions. We went for a test drive for a while as I asked more questions and tested all the controls and put it through it's paces. The test drive was a dream-I enjoyed it so much that I didn't want to go back! Everything checked out and was in excellent condition. We finally went back and she presented me with purchase options, of which I opted for a single check. Even though I paid cash, it gave me less leverage than I expected, which was surprising even though I pushed. However, since the car was in such good condition I was willing to conceed a few hundred dollars and still be within the max price I was willing to pay and be under blue book. I signed the papers as the car was detailed. Detailing was fast but done right. During my whole experience, which was a few hours, I did not hear any employees swear or yell at each other or anyone around me. It appeared to be a well-run dealership that values ethics and customers properly while seeking honest profit-that is important, and had it not appeared so I would have left. I couldn't have asked for a better salesperson-She was patient, friendly, professional, honest, and an absolute joy to be around! I look forward to speaking with her again in the future.

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jaygross76
4/5/2013 9:05:13 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Premier Toyota Scion:

Not only was Ron a great salesman, he was VERY knowledgeable and super friendly. ALL the staff, at Premier Toyota, were extremely friendly and GREAT! I can't even begin to explain how excellent the service was that this dealership provided me. Every single employee was very nice and accommodating. I am going to send everyone I know, who is looking for a car, to Premier Toyota!

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shainadaisy
4/5/2013 2:54:32 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Wesley BaynesWesley Baynes
Tahl BenitTahl Benit
Ben LeoneBen Leone
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Premier Toyota Scion:

Tahl, Wesley, and Ben went above and beyond my expectations. They helped both me and my mother tremendously. They were so friendly and made sure to meet all of our needs. In the end i got the perfect car for me (scion XD) and at a very affordable rate. I will be recommending Premier Toyota and Tahl Benit to all my friends and family. Thanks!
Sincerely,
Shaina Greene
4/5/13

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