Premier Toyota Scion

Premier Toyota Scion
47190 Cooper Foster Park Rd.
Amherst, Ohio 44001
(866) 994-8936

Manufacturers: Toyota, Scion

Most Reviewed Employees
David Sayre David Sayre
Team Leader
Laurel Whitener Laurel Whitener
Sales Professional
Ben Leone Ben Leone
Team Leader
David Weaver David Weaver
Finance Manager
Paul Owens Paul Owens
Sales Professional
Bob Fisher Bob Fisher
President
Patrick Russ Patrick Russ
Sales Professional
Shane White Shane White
Service Advisor
Todd Serina Todd Serina
Sales Professional
Justin Lankey Justin Lankey
Customer Service Representative
Need a New Car?

Dealership Amenities
Customer Lounge Area
Free WiFi Internet
Children's Play Room
Cable TV
Cozy Fireplace
Free Coffee and Cappuccino
Indoor Vehicle Delivery Bay
Vending Machines
Automated Car Wash
Drive-In Service
After Hours Drop-Off
Rental Car Service Onsite
Shuttle Service
On-Site Parts Store
Pet Friendly

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: 12:00 PM - 5:00 PM


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 7:30 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 7:30 AM - 4:00 PM

Sunday: Closed



Twenty-Four Month Rating: 4.8/5
141 Reviews
Premier Toyota Scion

Overall Score: 5 Star Rating4.8



About Premier Toyota Scion
Certified: Premier Toyota Scion
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Premier Toyota Scion has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Premier Toyota Scion
At Premier Toyota we have a friendly and experienced sales staff with a strong commitment to providing our customers with the best possible service. We are locally owned and operated with strong ties to the community of Lorain County and the greater Cleveland region. We provide a quality of service that exceeds our customer's expectations, while contributing positively to the environment and the community.

It is our mission to be the Premier provider of your automotive needs through continuous development of our people, products, and processes building lifetime client relationships. Simply put, we genuinely care about you and your concerns. We look forward to building a relationship for life…

At Premier Toyota Scion, we are committedmore
to recycling and reducing waste products. Our facility is environmentally engineered with "green walls"... walls that use plants to absorb heat from the sun, keeping our building cooler and reducing energy use. The furniture is 90% recycled or recyclable material. Cafe' stools are constructed from seat belts and our car wash cleans and recycles its own water, saving over 66% of water normally used in a traditional car wash! Not only does the car wash reuse its water, but the entire facility filters water 3 times before disharge. less


gelfling
5/5/2012 7:49:12 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Todd Serina

My Review of Premier Toyota Scion:
Todd was well versed in the art of conversation. His listening allowed him to introduce vehicles w/the qualities and expectations that I would mention in our conversation.

Share on Facebook

Was this review helpful to you? Yes | No
nanadeb
4/11/2012 7:16:52 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ken Hall

My Review of Premier Toyota Scion:
This is my 3rd Toyota purchase at Premier. Excellent dealership with customer satisfaction on the top of their list! I had a rather bad experience with the purchase of my 2009 Camry but returned because bad things happen on occasion. I trust this dealership. It is the friendliest, most customer-oriented retail experience I have had in my 40 years of buying vehicles. Ken Hall stated he was "new" in the car sales industry but he did a great job. I may not have purchased my new Rav had he not met me in the parking lot!

Hats off to Premier and the entire staff!

Deb Holtz
Norwalk, OH


Share on Facebook

Was this review helpful to you? Yes | No
ohiodan
3/4/2012 9:38:23 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ben Leone

My Review of Premier Toyota Scion:
These guys were quick to respond to my internet inquiry, gave me plenty of time for a test drive (two actually, and they'd offered a third, but I knew what I wanted), and didn't rush me. There was a minimum of negotiating, and the price was right on. It was way out of my way, 30+ miles from home, but I'd go back for another purchase. Thanks for the great experience.

Share on Facebook

Was this review helpful to you? Yes | No
sailor10
2/28/2012 11:25:49 PM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Patrick Russ

My Review of Premier Toyota Scion:
Patrick was extremely helpful and provided all the information I needed to make an informed decision. He seemed to be honest and forthcoming, making sure that I was satisfied with the answers he gave.

Share on Facebook

Was this review helpful to you? Yes | No
touche468
2/27/2012 9:40:09 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ben Leone

My Review of Premier Toyota Scion:
I just bought my fifth vehicle form Premier Toyota. I drive more than two hours to do business with them becuase they are friendly, honest and have good prices upfront. I never have to haggle or fight. They are great to deal with. They wash my car everytime I come in and treat me like family. It's easy.

Share on Facebook

Was this review helpful to you? Yes | No
rikwms2
2/24/2012 6:57:51 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Laurel Whitener

My Review of Premier Toyota Scion:
Laurel is friendly and knowledgable. She listened to us and found us a car that we are pleased with. She made us feel at ease.Thank you.

Share on Facebook

Was this review helpful to you? Yes | No
sandyh452
2/16/2012 5:13:25 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: David Sayre, David Weaver

My Review of Premier Toyota Scion:
We brought our 2004 Camry in for service and decided to look at the new cars. Marisol approached us and patiently stayed with us,answering questions and managing our changing ideas about what we might want. David assisted when Marisol was getting cars for test drives. I found both David and Marisol helpful, knowledgeable and interested in what we needed. There was no pressure on us to buy. We ended up buying a 2012 Camry because of the excellent service we received from Marisol and David.
David Weaver was prepared, patient,and efficiently walked us through our paperwork and made the process understandable.
All 3 employees made my husband and me decide that we would bring our cars to Premier from now on. The dealership is outstanding!


Share on Facebook

Was this review helpful to you? Yes | No
sziegelhofer
2/13/2012 1:14:09 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Facemire

My Review of Premier Toyota Scion:
He was very helpful kept me right in my budget and was very personable. Would recommend anyone to come see him for any car needs!

Share on Facebook

Was this review helpful to you? Yes | No
momelrod
2/7/2012 11:04:17 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tim Mcginty

My Review of Premier Toyota Scion:
The customer service was fantastic! Tim went out of his way to help me(over the phone and by internet-since I live near Cincinnati).Premier offered 0% financing on new Camrys, and no dealership in Cincinnati could,or would match it! Once we got to the dealership everyone was very friendly and knowledgable. We were given a tour of the place,and introduced to the service guys etc. Tim showed me how everything on the car worked, even things I did not think to ask. He also followed up with a phone call to make sure we were satisfied with everything

Share on Facebook

Was this review helpful to you? Yes | No
Response from: Premier Toyota Scion
Added: 2/8/2012 2:05:01 PM
Momelrod,

It was my pleasure assisting you in the purchase of your new Camry. I am glad you enjoyed your experience and that I was able to show you some things you didn't think to ask. Hopefully your ownership experience will be just as (if not more) enjoyable. Thank you for your business and for driving over three hours to do business with me!

Tim McGinty

Tim42M
2/6/2012 8:59:08 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Paul Owens

My Review of Premier Toyota Scion:
They were friendly and efficient. We would consider going back for a new car. The finance department was very expedient with giving us a complete run down on our choices of financing, and we feel it was the best option for us. As for the salesman he seemed well informed and was honest.

Share on Facebook

Was this review helpful to you? Yes | No
Response from: Premier Toyota Scion
Added: 2/8/2012 12:17:45 PM
Hi Tim,
Thank you for the nice review. I'm glad your experience was an all-around great one. We appreciate your business.
Have a great day!
Paul Owens

Reviews 11-20 >>