Prestige Chrysler Dodge Jeep - Service Center

Service department is rude. Pete the technician (Pete) described me as an aggressive driver because my 2022 Durango SRT with 2660 miles and 16.6 average MPG the transmission ha Pete the technician (Pete) described me as an aggressive driver because my 2022 Durango SRT with 2660 miles and 16.6 average MPG the transmission has problems to downshifting before I stop the vehicle at stop sign or red light. More

I can't say enough about how helpful and professional Clent Echols and Shane Waggoner were on finding and repairing a software issue on my2015 Scat Pack Challenger. Thank you so much. I really do appreci Clent Echols and Shane Waggoner were on finding and repairing a software issue on my2015 Scat Pack Challenger. Thank you so much. I really do appreciate the honesty and integrity that I was shown. More

I brought in my truck to have them fluid flush my transmission (68rfe). Upon receiving my truck from them, I noticed on the first night that it had a new leak about 3" in diameter. It turns out they transmission (68rfe). Upon receiving my truck from them, I noticed on the first night that it had a new leak about 3" in diameter. It turns out they stripped one of the bolts and failed to notify me at all, then acted like it couldn't have been them. The truck never leaked before taking it in and now has a leak. Went to check the torque on all the trans pan bolts and found the stripped one. Now after 2.5 weeks, it seems that they probably didn't do any sort of cleaning to the mating surface where the old seal was, as the leak is coming from the back of the transmission pan at the seal. When I called them about this, Brandon was cool and had empathy for where I was coming from, but Steve the service manager basically told me to kick rocks and that it isn't their problem. Extremely poor customer service and technical service as well. I will never return here for anything whatsoever. More

Prestige continues to be my choice for Service of my 2016 Ram 1500 and now will be my choice for Service of my 2021 Jeep Grand Cherokee. Ram 1500 and now will be my choice for Service of my 2021 Jeep Grand Cherokee. More

A very fast and efficient experience with Matt and Jason. Great people to work with. Best buying experience I have ever had at a car dealership. Great people to work with. Best buying experience I have ever had at a car dealership. More

Kai has been looking after me for over 2 years and his service is faultless! I can always rely on Kai to deliver on my needs service is faultless! I can always rely on Kai to deliver on my needs More

Took jeep to service department for a recall. Dealership called and said it was ready to pick up Saturday evening and we could pick up after hours. When we arrived, a door had been left open and artery had called and said it was ready to pick up Saturday evening and we could pick up after hours. When we arrived, a door had been left open and artery had died. They had parked jeep between 2 other cars so we unable to jumpstart with our other vehicle. When I called the manager the next day he argued with me saying we couldn’t prove it. Never use this service department again. More

Good experience Hello, My name is Jesus Carrillo , I went in for an oil change and came out with a 2019 Ram. I had the privilege to work with Nancy Cano , good pers Hello, My name is Jesus Carrillo , I went in for an oil change and came out with a 2019 Ram. I had the privilege to work with Nancy Cano , good person to work with , never felt that she was pressuring me to buy. That same day she helped my cousin buy a 2019 Ram. She also helped another friend drive away with a dodge Durango. More

Jason at this dealership Jason is a top notch professional serviceman He has helped us in several situations and has always worked hard to get us right away with out problem Jason is a top notch professional serviceman He has helped us in several situations and has always worked hard to get us right away with out problems. This dealership is lucky to have him. He is highly committed to his clients. Thanks Jason. More