Prestige Lexus of Ramsey
Ramsey, NJ
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Wonderful experience My first dealing with the service department, what can I say other than, professional, concise and polite. John made me feel right at home, I came in My first dealing with the service department, what can I say other than, professional, concise and polite. John made me feel right at home, I came in without an appointment and they pretty much took me in and did an excellent job on my RC-F. More
very good Got in, got out...got on with my life. time is important to me...Andy did the right thing. I didn't feel like i was being sold on anything unnecessar Got in, got out...got on with my life. time is important to me...Andy did the right thing. I didn't feel like i was being sold on anything unnecessary. Good experience More
10,000 mile service My service appointment was quick and efficient. Everything was completed as explained and Mark was very professional. He answered all of my question My service appointment was quick and efficient. Everything was completed as explained and Mark was very professional. He answered all of my questions. I hope to deal with Mark again at my next service. More
Simple, stellar service It's always so telling when you're treated like royalty, even for the simplest of repairs. My "repair" was nothing more than to reset a warning light It's always so telling when you're treated like royalty, even for the simplest of repairs. My "repair" was nothing more than to reset a warning light, but I was given the full nine-yard of treatment. Mark was kind, and ensured that I was in and out in a flash. The hardest part of the whole thing was giving up the loaner (IS 350 - great car)! More
Overall a great experience This is my first experience with Prestige Lexus. John has exceeded my expectations in every way. I am a bit of a distance from this location, but w This is my first experience with Prestige Lexus. John has exceeded my expectations in every way. I am a bit of a distance from this location, but will continue to have my car serviced there for all future needs. More
10,000 mile service Excellent service. It was a pleasure to deal with Mark. He was very helpful and explained everything in detail. Looking forward to the purchase of a n Excellent service. It was a pleasure to deal with Mark. He was very helpful and explained everything in detail. Looking forward to the purchase of a new vehicle because of the high quality of the service department More
It was a great and very enjoyable experience! Jorge asked me what issues had to be resolved and he made sure everything was taken care of as soon as possible! He was very kind and efficient! Jorge asked me what issues had to be resolved and he made sure everything was taken care of as soon as possible! He was very kind and efficient! More
Service: Professional and Courteous Service John DeSantis is a complete professional and incredibly knowledgeable about his products. He is the gold standard when it comes to customer interacti John DeSantis is a complete professional and incredibly knowledgeable about his products. He is the gold standard when it comes to customer interaction. He is helpful, thoughtful in approach, and reliable. Service is so important and John clearly gets it. Well done, John. More
Exelent. I've been with John for more then 20 years. His is very professional, always cordial, helpful and straight to the point with all the details concernin I've been with John for more then 20 years. His is very professional, always cordial, helpful and straight to the point with all the details concerning me as a client. It a pleasure working with him. More
Fast and Efficient My recent and previous experiences with Prestige Lexus prove why they are the premier dealership in this area. Their staff and facility are run with a My recent and previous experiences with Prestige Lexus prove why they are the premier dealership in this area. Their staff and facility are run with a fine cohesiveness. Always friendly and helpful. Never before have I seen such a well run organization. More