Prestige Mitsubishi
East Providence, RI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Amazing Man This Man Matthew is truly an Amazing person. I was in need of a new car asap. He did everything in his power to find me a car I truly enjoyed at a rea This Man Matthew is truly an Amazing person. I was in need of a new car asap. He did everything in his power to find me a car I truly enjoyed at a reasonable price. He has no idea how much he helped me! More
Amazing salesman! Melissa This is my second time getting a new car with the help of Anthony. He's an amazing salesman, very helpful in every way! I told him what I wanted and t This is my second time getting a new car with the help of Anthony. He's an amazing salesman, very helpful in every way! I told him what I wanted and the price and he did everything he can to get what I wanted. I'm happy with my new car and appreciate the services I received! I definitely would recommend going to him! More
Stress free Service I went to this dealership on two different occasions. My first was strictly a fact finding mission where I first met Matt Strong and my second was to I went to this dealership on two different occasions. My first was strictly a fact finding mission where I first met Matt Strong and my second was to buy my new car. Both times he led me away from the car I thought I wanted to something much better. He kept in touch the couple of months from when we first met to when I purchased my car without being pushy which was very important to me. I have told my friends all about him and the service I received and am sure some will be going there in the future. More
Good service Caroline green is very courteous and friendly . She will work with you and help find the car that fits your budget. Good customer service. I Would Caroline green is very courteous and friendly . She will work with you and help find the car that fits your budget. Good customer service. I Would recommend family to buy car from Prestige More
Buy your next car here Had a great experience with Anthony answered all our questions and would recommend buy your next car there.you tell what you can spend and what you ca Had a great experience with Anthony answered all our questions and would recommend buy your next car there.you tell what you can spend and what you can put down and they will find your next car. More
Satisfied with my Nissan Very friendly and helpful service. Caroline helped us find the car that was right for us. It's a good place to buy your car, almost instantly your dr Very friendly and helpful service. Caroline helped us find the car that was right for us. It's a good place to buy your car, almost instantly your driving your new car home. More
Salesperson was awesome I am writing this review to tell you what a great experience I with a salesperson by the name of Caroline Green. I went to the car lot with very littl I am writing this review to tell you what a great experience I with a salesperson by the name of Caroline Green. I went to the car lot with very little expectations of finding a vehicle. Caroline Green met me in the parking lot and her personality was easy going no pressure. We talked for a while about my wants and needs and she found a vehicle and financing for me. I left the car lot an hour and a half with a new vehicle! I never met her before but I want you to know she is an asset to Prestige Auto! More
Buying a car I had the most amazing experience and prestige is highly recommend they even bought the kids lunch i will send everyone here my sales man was a I had the most amazing experience and prestige is highly recommend they even bought the kids lunch i will send everyone here my sales man was awesome and friendly More
Terrible Experience I have never received such poor service in my life. The lack of communication from this dealership is beyond words.My husband and I purchased our vehi I have never received such poor service in my life. The lack of communication from this dealership is beyond words.My husband and I purchased our vehicle on a Saturday and were told we could bring it home on Monday. We were just waiting to speak with the insurance company; who was closed at the time. Monday came, I got the insurance squared away, and we received a call from our sales man stating we could not pick it up that my truck was pending a part. We were unaware of any issue with the truck and that it required a part. I inquired and asked what part they were waiting for. They stated it was a seat belt, that it was a safety issue and needed to be fixed before it could pass the safety inspection. This was all well and fine but why weren't we told prior? We were however told the emissions/safety inspection was all set and the truck passed it was just pending a sticker. That is what our salesman told us. Why, if that wasn't the case, did they give us the impression we could just drive our truck home on Monday? I asked when the part would come in and they stated it was ordered on Friday so it should be in no later then Tuesday. We were then told that each day after, until Thursday it finally came in. My husband and I drove again over an hour away to finally pick up our truck. They told me all that was left was registration, which they would take care of, and we would be all set. Two weeks later, I received a phone call asking when I could meet one of their runners at the DMV. I was confused, I was told that they would take care of this. I asked what I needed to do at the DMV and they stated the truck needed a vin verification and emission in my state. I said fine, I did all that out by me and faxed them the paperwork. I have driven to their dealership twice so far (over an hour drive each way) and I was not about to drive to the DMV which was also over an hour drive from me, in the middle of the week on a work day. I ate the cost of the emissions test, that I should not have had to pay for, but did anyway. Two days later my registration was complete. However, I had specifically asked for them to transfer the registration from my old truck to my new one. They said that would not be an issue. So when I got my new registration in the mail, it came with a new set of plates. I was beside myself. They deliberately did what I asked them not to do and as a result I have to return my old plates to the DMV. To top it all off we have had the truck in our possession for two weeks and the check engine light came on this morning and it started sputtering at each stop light. I called and spoke to Gary in service and was told the vehicle needed to be checked by their service guys and that they are only open Monday-Friday. This is a major inconvenience, they do not offer rental cars in the meantime, and its over and hour drive away. I called back and spoke to a manager who stated I could go anywhere I wanted for service as long as they took my warranty. So, I found a service place close to home and when they plugged in the reader they read 16 different codes. Now I am dealing with the warranty company and have to get a bunch of issues fixed. We are VERY unhappy with the major lack of communication, being pulled in multiple directions, and not receiving the top notch service they swear by. We will never do business with you again and I will NEVER recommend anyone to purchase a vehicle from you! More
MIKE IS THE BEST! Jocelyn A. Michael has helped me, my fiancé and sister law so much! His personality is one of the best ones there! Everyone goes threw a bump in the road, but hi Michael has helped me, my fiancé and sister law so much! His personality is one of the best ones there! Everyone goes threw a bump in the road, but his positive approach makes people feel better! More