Read Reviews Preston BMW

Preston BMW

Preston BMW

7830 Market Street
Boardman, Ohio 44512


(330) 369-4611

Manufacturer: BMW

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.8
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 44 reviews

4.8

4.8 out of 5

72 lifetime reviews

Preston BMW

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Certified: Preston BMW

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Preston BMW has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 4:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 12:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Sunday: Closed


Our Amenities

Free Loaner Cars Instant Financing
After Hours Drop-Off Cable TV
Free WiFi Parts Store
Drive-In Service Shuttle Service
Free Coffee Free Car Washes

efpoling
5/12/2013 3:16:57 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rick JosephRick Joseph
Scott PrescoScott Presco
Aaron ThomasAaron Thomas
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Preston BMW:

Everyone was friendly and business like at the same time. The only thing I would like to mention is that after I got home I checked online to make sure my insurance was set up. I did not find it showing up on the website and when I called the insurance company they said nothing was listed and that they could not do anything unless they spoke to me and got my permission to change the policy. Just wanted to let you know so someone else does not leave thinking they have insurance only to find out that they do not. Other than that everything was good.

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mikeeffie
5/6/2013 8:48:39 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Todd BlevinsTodd Blevins
Scott PrescoScott Presco
Al SchwartzAl Schwartz
Aaron ThomasAaron Thomas
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Preston BMW:

Preston BMW has beautiful vehicles and are for sure the best place to go. I absolutely love my Cadillac. I would definitely go to Preston BMW to purchase the perfect car!!!!

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rickim757
4/30/2013 12:47:45 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott PrescoScott Presco
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Preston BMW:

After purchasing over 20 new vehicles over the years, my wife and I decided to purchase our first BMW.
Prior to finalizing our sale, we made several trips to Preston BMW, and took more than 1 car on a test-drive. Our salesperson, P. Eli Ruchie, was our contact person, and always went above-and-beyond the normal rhelm of what would be expected.
After we made our decision, Scott Presco came into play. Scott too, was a pleasure to deal with, and helped work out the details to our satisfaction.
As I told Eli and Scott after purchasing our new vehicle, part of my decision on buying from a dealership is the start of a relationship. They have earned our business both current and future. I know where we will be going for our next BMW purchase in a few years.

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sormaz
4/15/2013 8:34:45 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike WestcottMike Westcott
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Preston BMW:

This is my third BMW. My overall experience with the dealership has been great. I love the low maintenance on BMWs. Really appreciate all the help Mike has been to us. Its been great working with him.

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johnbesoiu
3/25/2013 2:27:47 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Al SchwartzAl Schwartz
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Preston BMW:

All persons I have dealt with at Preston BMW are very personable and very knowledgable about products sold.
You, as a customer, be it just looking and asking questions about their vehicles are treated with respect. Having a vehicle serviced at Preston is enjoyable if you need to wait for your car; TV, coffee and use of a computer is available. If servicing of vehicle and you can not wait for it , a loaner is offered.
I purchased my 2nd BMW from Al Schwartz. He will work with you and answer any and all questions; and if he can not answer, he will get the answer for you. Al has called after a few days to ensure all is well with you and your vehicle and ask if any questions may have come up that he can help with. Did this three and half years ago when I purcased my first BMW, an X5, it was preowned.

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Gary podobnick
3/22/2013 6:55:44 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Aaron ThomasAaron Thomas
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Preston BMW:

Aaron was a true PROFESSIONAL. He did not simply sell a car....his enthusiasm for BMW and my family will result in others purchases in the future.A rare gem in the car dealership arena.No question was considered silly and his patience was appreciated.

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nickyc
3/17/2013 7:22:55 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott PrescoScott Presco
Aaron ThomasAaron Thomas
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Preston BMW:

We came into the dealership to just look around but the BMW Sales team were friendly and knowledgeable. They explained things to us using facts and were not pushy. They are top notch professionals.

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lytra
3/8/2013 5:24:26 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott PrescoScott Presco
Aaron ThomasAaron Thomas
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Preston BMW:

This is a very friendly great price dealership, i was very happy with the staff and very pleased with how well the staff treat their customers i would and will recommend this dealership to any one i know that needs a vehicle.....Thanks you Prescott BMW ***** five star customer service.

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normgch
3/8/2013 4:06:17 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bryant HoldenBryant Holden
  • Customer Service:

    3
  • Quality of Work:

    3
  • Friendliness:

    3
  • Overall Experience:

    3
  • Pricing:

    3
  • Overall Score:

    3.0

My Review Of Preston BMW:

I had an average experience while dealing with Preston BMW. I didn't care for the fact that the salesman rode along with me for the test drive, especially since he smoked a cigarette.

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Giulio40
3/5/2013 6:30:04 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Aaron ThomasAaron Thomas
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Preston BMW:

Excellent customer service!!! They worked with us on all aspects,from financing options to service after the sale. I highly recommend them and we WILL be going back to purchase our next car. Aaron is very personable and knowledgeable about the car business and truly has some strong people skills as he did not dismiss any of our concerns lightly. We will be back !!!!

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