Preston Chrysler Dodge Jeep Ram - Service Center

I have been buying card from this dealer for years. Of late their service department has been horrible. I would strongly urge customers to avoid this dealership and service center. late their service department has been horrible. I would strongly urge customers to avoid this dealership and service center. More

Got a new car They were very helpful in finding the right car and deal that was good for getting a deal that would work for my credit and what I could afford They were very helpful in finding the right car and deal that was good for getting a deal that would work for my credit and what I could afford More

Great customer service Dan was extremely nice and helpful and we would deal with him any day. We thought something was wrong with the car but it just ended up needing air in Dan was extremely nice and helpful and we would deal with him any day. We thought something was wrong with the car but it just ended up needing air in the tires and he just laughed with us. More

Stand behind your own product!!! I took my Caravan in for an ABS problem. They did a quick diagnostic and confirmed what I had told them when I called. The accumulator was not holdi I took my Caravan in for an ABS problem. They did a quick diagnostic and confirmed what I had told them when I called. The accumulator was not holding pressure. They said that they did not have the part and would call me when they found one. They called a few hours later and told me they had found one locally at Columbiana Dodge and I could take my van there. I told them that it was just as far to go there as it was to their place. The Preston tech then told me that dealers generally won't transfer hard to find parts. So I suggested that I would go and buy the part and they could reimburse me. He said he would have to check with his boss. He never called back. I called the Columbiana parts dept. and just so happened to get the same parts guy that Preston had talked to. HE TOLD ME THAT PRESTON HAD INDEED CALLED AND HE HAD SAID, "SURE WE HAVE HAD THIS PART SITTING AROUND FOR YEARS, YOU CAN HAVE IT.!!" I called Preston back and told them "If you don't want to work on my car, just tell me!" I Took my Van to Columbiana Dodge and they fixed my ABS problem and even provided me with a free rental while it was being serviced. More