Preston Chrysler Dodge Jeep Ram - Service Center

Recall work was not completed. When I made appointment I was told all parts were there. Picked up Jeep to find nothing done because parts had to be ordered. Wasn’t even told when c When I made appointment I was told all parts were there. Picked up Jeep to find nothing done because parts had to be ordered. Wasn’t even told when checking out. I read it on my paperwork and went back in to ask questions. I wasted my time finding an alternative way to get to work since Preston had my vehicle to fix, and wasted my time on the appointment since nothing was fixed. Horrible!!! More

everything went as planned Kelly in the service dept. and the rest of the people that worked on our journey and the rest of the people that worked on our journey More

I’m very happy, and impressed with the thoughtfulness and professionalism of this dealership and their staff. They’re kind and curtesy’s to deal with and they are upfront about anything your vehicle may or m professionalism of this dealership and their staff. They’re kind and curtesy’s to deal with and they are upfront about anything your vehicle may or may not need. Thank you for caring More

Kelly in the Service Department was very kind and useful. Kept me updated on car while being serviced. The technician worked through his lunch to get it done. Please tell him Thank you! Kept me updated on car while being serviced. The technician worked through his lunch to get it done. Please tell him Thank you! More

Very professional and courteous service team. Kept me informed on status of issue and repair. Kept me informed on status of issue and repair. More

Every aspect of the service was very easy to do. No problems and car was returned clean No problems and car was returned clean More

I had a simple oil change and they stripped the drain plug on the oil pan costing me $800 for a new one. They won't take any responsibility for the damage caused by their poor workmanship. I will neve plug on the oil pan costing me $800 for a new one. They won't take any responsibility for the damage caused by their poor workmanship. I will never use them again. More

Worst dealership I’ve I have dealt with, salespeople and support are great, management is horrendous support are great, management is horrendous More

Always helpful and kind. Employees make it worth the trip and keep me coming back for all service. Employees make it worth the trip and keep me coming back for all service. More

I have nothing positive to say. It took me over a month to get my truck into the shop I told them i feel like all they were doing is having me put miles on my truck till they wouldn It took me over a month to get my truck into the shop I told them i feel like all they were doing is having me put miles on my truck till they wouldn’t have to cover any costs for my repairs. Then to top it off they were contacting my father which has passed away and leaving him messages and he had nothing to do with my loan More