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Preston Superstore - Service Center

Burton, OH

4.2
157 Reviews

157 Reviews of Preston Superstore - Service Center

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May 21, 2024

Attentive to details. Fast, friendly service. Excellent facility. Gladly send anyone there for service. Great! More

by mary.p.conrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marv Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ludlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

Efficient…. personable…. Linker wait than usual. I did notice the price increase. Thank you for your interest in my experience with Preston. More

by Mulac8132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employee not listed
May 17, 2024

Arrived. Was not spoken two by the two there had to walk up and let them know. No good morning. Was told to move my vehicle to the other entry. Did that and More

by brett.stoneberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recognize them on service pictures
May 20, 2024 -

Preston Superstore responded

Thanks for your feedback Brett. I left you a message this morning. I apologize you did not receive the service you have come to expect. I will share your feedback with our team and we look forward to showing you a better experience the next time you are with us. We appreciate your business and patience. Thanks, Jackie Preston

May 13, 2024

I was very happy and satisfied with how everything went. The staff was friendly, they were on time, and were very professional. More

by gdovichin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Hays
May 15, 2024 -

Preston Superstore responded

Thank you for your feedback and your business! -Jackie Preston

April 28, 2024

Very courteous service staff with all work done with care and on time. Will always bring my vehicles here for service. More

by doriani74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Preston Superstore responded

Thank you for your feedback and your business! -Jackie Preston

April 25, 2024

Amber is always great to work with. We had a death in the family and needed to get our car in quickly for service. She made it happen and was extremely good to deal with at such a deli More

by darla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Preston Superstore responded

Thank you for your feedback and your business! -Jackie Preston

April 23, 2024

Will not get any more of my business. Charged me 1550 bucks and did not completely reassemble the car. I asked for estimates on replacing front bumper, don’t think I got it. I must b More

by Ken C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Brown
2.0
This rating includes all reviews, with more weight given to recent reviews.
Marv Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Preston Superstore responded

Thank you for your feedback Ken. I tried calling you today and emailing you. After hitting a deer your vehicle had extensive damage. We did give you estimates on all the work and you declined the work. Let me know if you have any questions. Thanks, Jackie Preston

April 18, 2024

This is the best dealership I’ve been too in years Great service here , people are really nice and want to put you in a Car same day ! More

by Christian jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Preston Superstore responded

Thank you for your feedback and your business! -Jackie Preston

April 15, 2024

Such great people work here. Great / efficient service highly recommend Preston superstore in Burton. The service department is wonderful makes sure my vehicle stays up to date ! More

by Stephanienaomiii18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marv Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Preston Superstore responded

Thank you for your feedback Stephanie! We appreciate your business and recommendation! Thanks again, Jackie Preston

April 12, 2024

It was great the hole experience. all I know is amber did great.thank you More

by freedomundercoating
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Bentley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Preston Superstore responded

Thank you for your feedback and your business! -Jackie Preston

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