Prince Frederick Ford, Inc.

Prince Frederick Ford communications before and during the appointment was helpful, and the service performed was done professionally. the appointment was helpful, and the service performed was done professionally. More

Awesome service, never disappointed and they always keep me posted on my vehicle. I have a diesel and it’s important to have a good mechanic on the job. Thanks to John in service me posted on my vehicle. I have a diesel and it’s important to have a good mechanic on the job. Thanks to John in service More

It was easy to find the service department. Everything was communicated effectively and the service advisor was professional. Everything was communicated effectively and the service advisor was professional. More

$214 to reprogram a dash cluster. No manual labor, only a computer program. Nothing to take apart. Only remove the loose old cluster an put the new one in. $27 in parts. I provided th No manual labor, only a computer program. Nothing to take apart. Only remove the loose old cluster an put the new one in. $27 in parts. I provided the new cluster. Im confused. Then told mileage cant be changer, after the fact. More

I dropped off my truck a day before my appointment and the next day they call around 8 am saying my truck was done the next day they call around 8 am saying my truck was done More

This place is well rated for a reason! Other dealerships in the NJ and MD were trying to rip me off and play games with my Bronco purchase. Keith and Jim at Prince Frederick Ford were very Other dealerships in the NJ and MD were trying to rip me off and play games with my Bronco purchase. Keith and Jim at Prince Frederick Ford were very up front and transparent throughout the process and gave me fair numbers on everything without having to waste my time with endless negotiations. I ended up driving over 5 hours from New York to do this deal and I would do it again. The entire team did a great job and I couldn’t be happier! More

The staff is very friendly and professional. The techs are doing a great job with keeping my cars running. The techs are doing a great job with keeping my cars running. More

All representing associated with this dealership get a 10 plus rating from me. From the sales manager, service department and salesman and women do an excellent job for those buying a new car or truck. I ha plus rating from me. From the sales manager, service department and salesman and women do an excellent job for those buying a new car or truck. I have purchased several cars and trucks from Prince Frederick Ford over the years and they treat me like family. I would recommend this dealership to everyone. Keep up the great work More

Always easy to work with and being local very helpful in getting things done quick wihtout much fuss. getting things done quick wihtout much fuss. More

Alex did a fabulous job after someone tried to steal my car & damaged my ignition! She kept me up to date on each step of the repairs and coordinated with State Farm. Alex worked fast and efficiently! I lo car & damaged my ignition! She kept me up to date on each step of the repairs and coordinated with State Farm. Alex worked fast and efficiently! I love my 2012 Ford Escape Hybrid and it is back in tip top shape and running beautifully! I highly recommend Alex, Doug, Service Manager, at Prince Frederick Ford for all your automotive needs. Our entire family feels the same way I do! THANK YOU SO MUCH! More