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Principle BMW of San Antonio
San Antonio, TX
1,473 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,473 reviews
September 19, 2025
First time here I was impressed from start to finish advisor communication level above par Will return advisor communication level above par Will return More
by socalbeast1
Employees Worked With
September 19, 2025
I have been a customer of this BMW dealership for service requirements for 10+ years and have always been very satisfied. My satisfaction has occurred because of excellent service provided by the dealership’ requirements for 10+ years and have always been very satisfied. My satisfaction has occurred because of excellent service provided by the dealership’s service representative, Mr. Alamd Rosario. He is very knowledgeable and always takes care of my needs. More
by speedball825
Employees Worked With
Alamd Rosario
September 15, 2025
I took my car in for an oil change. I received a text about a hour later that my car was ready. The Service member approached me and stated my car was good to go. I got into my car, cou I received a text about a hour later that my car was ready. The Service member approached me and stated my car was good to go. I got into my car, couldn’t find my keys. I then found them on the floor of the passenger side. As I was about to drive off, I checked my oil level from the menu and my car was “Below Minimum” on my oil. My car also gave me a warning that my oil was low and needed oil. I turned my car around and told the Service Advisor my oil was low, she then apologized. Another Service Advisor Richard Marrero came out to apologize and stated that the Technician is “Not used to working on older M Series!” Really? That was his excuse? That could have damaged my M3. I am extremely disappointed in the Service. More
by oldboston
Employees Worked With
Richard Marrero
September 12, 2025
BMW of San Antonio has a very nice show room. They have several vehicles you would like. The sales team is great. We used Victor Garcia.. They have several vehicles you would like. The sales team is great. We used Victor Garcia.. More
by dhamilton09
September 11, 2025
The schedule was perfect, the attention since arriving It was good. I do not understand much English and looked for the right person, thanks Rebeca, and the job well done. was good. I do not understand much English and looked for the right person, thanks Rebeca, and the job well done. More
by Edna
Employees Worked With
September 11, 2025
I have been a customer of BMW San Antonio since 2007 and have leased several of their vehicles. Always great customer service. Courteous and knowledgeable sales and service department staff. have leased several of their vehicles. Always great customer service. Courteous and knowledgeable sales and service department staff. More
by Marissajackson0625
Employees Worked With
September 10, 2025
Great service. The work was completed quicker than expected. Service agent was courteous and friendly. The work was completed quicker than expected. Service agent was courteous and friendly. More
by pfogle
Employees Worked With
September 09, 2025
Very professional I came by in May and I wanted to order a car. I was a little nervous buying a car especially a BMW. Wyatt helped me through the whole process and was very professional and answered any que a car. I was a little nervous buying a car especially a BMW. Wyatt helped me through the whole process and was very professional and answered any questions I had and he kept me updated throughout the entire process of the car being made shipped and delivered. More
by Christopher
September 04, 2025
Excellent service and friendly staff. I’m happy to take my car there whenever needed. I’m happy to take my car there whenever needed. More
by E. Vega
Employees Worked With
