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Principle BMW of San Antonio

San Antonio, TX

4.6
1,463 Reviews
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15507 I-10 West

San Antonio, TX

78249

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Showing 1,463 reviews

September 02, 2025

Had a great experience, thanks to Coach M. our salesperson. They were friendly, knowledgeable, and made the whole process smooth and stress free. I felt truly valued as a customer and highly r More

by Jvroque03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coach M.
September 01, 2025

Exceptional efficiency, thoroughness and completed this of work. They are very responsive and have no lag time between questions and answers and full discussion of repair options. Loaner vehicles are alway More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Dmour
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2025

im very pleased with Michal Boehme. at the service department, she was vey professional and make me feel welcome. More

by rchavez50370
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Dmour
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

Service advisor can’t explain anything and had to call several times to get an update More

by Shivam832282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mohammad Dmour
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristian Chen
August 28, 2025

Superior car service and customer service. Great job BMW of SA KUDOS to the entire BMW TEAM More

by RB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Dmour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gamboa
Sep 01, 2025 -

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

August 23, 2025

I appreciate linda very much for helping me get in to my BMW love it. More

by brenda.padron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammad Dmour
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda
Aug 26, 2025 -

Principle BMW of San Antonio responded

Hi Brenda, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 22, 2025

The salesman was professional and courteous. His primary focus was ensuring we had a positive experience. More

by Tonypun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammad Dmour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Principle BMW of San Antonio responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 22, 2025

Super clean. Lauren Montez was amazing. Great loner car. Great service pricing. Professional and caring. More

by cjpcustomart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Dmour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Montez is the reason I will be coming back.
Aug 25, 2025 -

Principle BMW of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

August 22, 2025

First time oil change at Principle and the staff was outstanding on every level!! Very courteous and polite! Great team at Principle SA! Definitely recommend! More

by normapastrano73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change department
Aug 25, 2025 -

Principle BMW of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

August 19, 2025

Competent, courteous and professional. An obviously skilled technician. Met me at my car promptly upon my arrival and advised me as to what additional service my car needed. Preformed the More

by missy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Dmour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michal
Aug 21, 2025 -

Principle BMW of San Antonio responded

Hello Missy, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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