Principle BMW of San Antonio

We found the exact vehicle we were looking for through their website and were very pleased with the amount of information available on the vehicle. Josh was our first point of contact and was very inform their website and were very pleased with the amount of information available on the vehicle. Josh was our first point of contact and was very informative and helpful when we first went to look at the vehicle. since we weren't ready to buy just then the vehicle we went to look at sold, but Josh kept us abreast of their inventory and when we were ready helped us with a car that was actually a better deal than the one we first looked at. On the day we went in to make the purchase Josh was busy with another customer, but instead of making us wait he brought Tim to help us with the sale. Everything went very smoothly, all the paperwork was a breeze thanks to Craig and when the car was brought to us, Tim went over all the particulars and awesome features of the car. We are very happy to do business with BMW of San Antonio and will definitely do it again. By the way we drove up from Corpus Christi, TX to buy this car if that tells you anything! More

Poor experience from purchase (bait and switch, lowball trade-in tactics, hide the trade in tactic, you name it) to service. Albert is just the worst service adviser I have ever dealt with. Never, ever buy trade-in tactics, hide the trade in tactic, you name it) to service. Albert is just the worst service adviser I have ever dealt with. Never, ever buying another BMW ! More

Mike and Josh, I wanted to say thank you to the both of Mike and Josh, I wanted to say thank you to the both of you for your help in our brand new 328i X-drive. I cannot express enough the dedication and Mike and Josh, I wanted to say thank you to the both of you for your help in our brand new 328i X-drive. I cannot express enough the dedication and care the both of you showed to my wife and myself. You both treated us like we were the only people there on a busy Friday buying a car. Like they say: BMW - The Ultimate Driving Machine. It truly is and always will be that for us and outside of our second vehicle…BMW will always be a part of our life. Respectfully, David M. Dabbs More

Tim did a great job. Good negotiator but fair. Picked me up at the airport promptly. All paperwork ready to go. I was treated professionally, courteously, and effectively by every individual I came in me up at the airport promptly. All paperwork ready to go. I was treated professionally, courteously, and effectively by every individual I came in contact. I only wish they were in Tucson, such a nice dealership. More

Vannessa Kahn took care of us from the start, ordering, delivery and driving it all the way out to meet us in Temple. Vannessa kept us up to date with the progress of the order. Her detailed attention, dow delivery and driving it all the way out to meet us in Temple. Vannessa kept us up to date with the progress of the order. Her detailed attention, down to earth character and professionalism made our car purchasing a pleasant and stress free experience. She is an asset to BMW and we highly recommend her and BMW of San Antonio for your future car purchase. More

We traded our 2012 MiniCooperS (purchased from BMW of San Antonio) in on a BMW 550i. Our sales advisor, Frank Jiang, made what to me is usually an unpleasant experience quite the opposite. He was welcoming Antonio) in on a BMW 550i. Our sales advisor, Frank Jiang, made what to me is usually an unpleasant experience quite the opposite. He was welcoming without being pushy, informative without inundating my husband and me with countless details, patient without seeming "put upon," and extremely efficient and accommodating. Our buying experience was excellent, in large part because of Frank Jiang's service and attention to detail. He was quick to follow up, answered the questions we had after purchase, demonstrated some of the features that had us perplexed, and was an otherwise exemplary representative of the BMW San Antonio team. We would not hesitate to purchase another car from this dealership. More

i had a great experience dealing with this dealership. i am extremely satisfied with the great customer service Tim provided. He answered all my questions and tailored my choice based on the features/financ am extremely satisfied with the great customer service Tim provided. He answered all my questions and tailored my choice based on the features/financial situation i presented to him. he kept me in loop and kept in touch. i wasn't committed to purchase this car until December. but he kept emailing me and informed me of a great discount that is in place right now and had me come to the dealership. i bought the car the same day. he has been really helpful all this time and actually dropped my old car, all the way to Boerne, about 35 mins drive from the dealership with the help of his co-worker MIke. I recommend Tim highly based on his service and i would always come to him for all my future purchases/questions. Thank you Tim very much. More

This was by far the best car buying experience I have ever had. No pressure, fair trade offer (the first offer), friendly staff. Kevin was extremely helpful, accommodating and professional. I would re ever had. No pressure, fair trade offer (the first offer), friendly staff. Kevin was extremely helpful, accommodating and professional. I would recommend this dealership/salesman to anyone. More

Started buying process over the phone because I live in DFW area. Within hours we had closed the deal. Made plans to be picked up at airport. They picked me up with no hassle. Got to dealership & bought t DFW area. Within hours we had closed the deal. Made plans to be picked up at airport. They picked me up with no hassle. Got to dealership & bought the car. This whole process was one of the easiest car buying experiences ever. Tim & Michael we're so helpful. Give them a raise they deserve it!!!! More

This was a great experience, no pressure and they truly helped me find the car I wanted. Very professional and friendly, accomodating staff. Would definitely recommend this dealership and specifically my helped me find the car I wanted. Very professional and friendly, accomodating staff. Would definitely recommend this dealership and specifically my sales representative, Tim Navarette. He was extremely helpful throughout the process and even after sale. Great follow up and I am beyond satisfied with the car. Buy your BMW here! More