Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Principle BMW of San Antonio
San Antonio, TX
1,473 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,473 reviews
September 02, 2025
Had a great experience, thanks to Coach M. our salesperson. They were friendly, knowledgeable, and made the whole process smooth and stress free. I felt truly valued as a customer and highly r our salesperson. They were friendly, knowledgeable, and made the whole process smooth and stress free. I felt truly valued as a customer and highly recommend Coach and this dealership! More
by Jvroque03
Employees Worked With
Coach M.
September 01, 2025
Exceptional efficiency, thoroughness and completed this of work. They are very responsive and have no lag time between questions and answers and full discussion of repair options. Loaner vehicles are alway of work. They are very responsive and have no lag time between questions and answers and full discussion of repair options. Loaner vehicles are always an amazing condition. More
by Tom
Employees Worked With
September 01, 2025
im very pleased with Michal Boehme. at the service department, she was vey professional and make me feel welcome. at the service department, she was vey professional and make me feel welcome. More
by rchavez50370
Employees Worked With
August 28, 2025
Service advisor can’t explain anything and had to call several times to get an update several times to get an update More
by Shivam832282
August 28, 2025
Superior car service and customer service. Great job BMW of SA KUDOS to the entire BMW TEAM Great job BMW of SA KUDOS to the entire BMW TEAM More
by RB
August 23, 2025
I appreciate linda very much for helping me get in to my BMW love it. BMW love it. More
by brenda.padron
August 22, 2025
The salesman was professional and courteous. His primary focus was ensuring we had a positive experience. His primary focus was ensuring we had a positive experience. More
by Tonypun
Employees Worked With
August 22, 2025
Super clean. Lauren Montez was amazing. Great loner car. Great service pricing. Professional and caring. Lauren Montez was amazing. Great loner car. Great service pricing. Professional and caring. More
by cjpcustomart
Employees Worked With
Other Employees :
Lauren Montez is the reason I will be coming back.
August 22, 2025
First time oil change at Principle and the staff was outstanding on every level!! Very courteous and polite! Great team at Principle SA! Definitely recommend! outstanding on every level!! Very courteous and polite! Great team at Principle SA! Definitely recommend! More
by normapastrano73
Employees Worked With
Oil change department
August 19, 2025
Competent, courteous and professional. An obviously skilled technician. Met me at my car promptly upon my arrival and advised me as to what additional service my car needed. Preformed the An obviously skilled technician. Met me at my car promptly upon my arrival and advised me as to what additional service my car needed. Preformed the services in a timely manor keeping me informed. More
by missy
