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Proctor Acura

Tallahassee, FL

Overview
Reviews
Vehicles
5.0
461 Reviews
Call Dealership (850) 574-6600

3523 W Tennessee Street

Tallahassee, FL

32304

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Showing 461 reviews

March 28, 2024

Currently driving our 2nd MDX purchased from Proctor. Sales and service experience have both been very good. More

by jbar1002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Edgerson
Report | Print
Apr 03, 2024 -

Proctor Acura responded

This is great to hear. Thanks so much for sharing!

Helpful
February 19, 2024

II never though I would buy a car from Tallahassee until I visited this location More

by godcreation59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie
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Feb 29, 2024 -

Proctor Acura responded

It's great to hear you had a positive experience and we are thrilled to have earned your business!

Helpful
January 28, 2024

They treated us with kindness. It felt like they were family friends taking care of us. Thank you so much. More

by raquellerowe
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Durand
Report | Print
Feb 29, 2024 -

Proctor Acura responded

This is wonderful to hear, Raquelle. Thanks so much for sharing!

Helpful
January 13, 2024

Customer service is expedited by the friendly knowledgeable staff Much appreciated in this new world of AI! More

by Mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Edgerson, Randy Jackson
Report | Print
Jan 15, 2024 -

Proctor Acura responded

We are glad to hear that you've had a positive experience with our customer service! Our goal is to provide efficient and friendly assistance. If you have any further questions or if there's anything else we can help you with, feel free to let us know. We're here to assist you!

Helpful
December 12, 2023

I had a great experience with Robert. I bought a car that had been traded in. He and the other staff I worked with were great. I would highly recommend this dealership. More

by judyotr1960
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Durand, Todd Thibeault
Report | Print
Jan 04, 2024 -

Proctor Acura responded

This is wonderful to hear, Judy. Thanks so much for sharing and happy driving!

Helpful
November 08, 2023

Fantastic customer service. Their team really go above and beyond to assist people in their time of need. More

by Cyndi Brownlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Edgerson, Randy Jackson
Report | Print
Jan 04, 2024 -

Proctor Acura responded

We are so glad to hear this, Cyndi. Thanks so much for taking the time to share!

Helpful
November 05, 2023

My salesman Mr. Greg Miller was very nice, helpful and enthusiastic about making my buying experience pleasurable. It took a while to get back to him because of my w More

by helendenise32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dathan, Todd Thibeault, Greg Miller
Report | Print
Nov 05, 2023 -

helendenise32 responded

Thank you Greg Miller for a wonderful and pleasant buying experience, you have made my dream car an exciting reality. I have had my eye on this car for some time and thought I would never get to it. But you made it happen for me with time, patience, kindness and keeping in touch by email or phone.

Nov 06, 2023 -

Proctor Acura responded

Helen, we were absolutely delighted to read your kind and glowing words about your recent experience with our sales representative, Mr. Greg Miller, and your new 2024 Acura MDX purchase. Thank you for taking the time to share your feedback. It's wonderful to hear that Mr. Miller went above and beyond to ensure your buying experience was a pleasurable one. We understand that life can get busy, and we appreciate your acknowledgment of his patience and dedication to making the sale happen, despite the distance and time constraints. At Proctor Acura, we strive to accommodate our customers' unique preferences and needs, and we're thrilled to hear that Mr. Miller was able to source the exact vehicle you desired, even if it wasn't on our lot. We take pride in our ability to provide tailored solutions and excellent service. Your positive comments about our staff and the atmosphere at our dealership warm our hearts. Creating a welcoming and pleasant environment for our customers is a top priority, and we're thrilled to have succeeded in your case. We hope you enjoy your 2024 Acura MDX, and it's our pleasure to know that you're "riding towards retirement with a smile." If you ever have any questions, need assistance, or want to share more about your experience with us, please don't hesitate to reach out. Thank you for choosing Proctor Acura. We look forward to serving you in the future!

Helpful
October 14, 2023

I had a top-notch new lease experience with salesperson Robert Durand, who made the process easy, and spent time reviewing options that were best for me. More

by terry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Durand
Report | Print
Nov 06, 2023 -

Proctor Acura responded

This is fantastic to hear, Terri! It's always a pleasure to work with knowledgeable and helpful professionals like Robert Durand. Their commitment to making your lease experience smooth and tailored to your needs is truly commendable. Thanks for sharing your positive experience!

Helpful
October 06, 2023

It was a pleasant experience. Everyone was professional, helpful & friendly. The dealership is great. No issues at all. The work was performed in a timely manner. More

by sarahluvsnoles30@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Edgerson
Report | Print
Nov 06, 2023 -

Proctor Acura responded

This is wonderful to hear, Sarah. Thanks so much for sharing your experience and for choosing Proctor Acura!

Helpful
October 05, 2023

Very good buying experience. Greg was very helpful and knowledgeable throughout the buying process. We live out of state, and this was not an issue. I highly recommend Proct More

by Integra 747
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Miller
Report | Print
Nov 06, 2023 -

Proctor Acura responded

We're thrilled to hear about your positive buying experience with Greg at Proctor Acura! It's great to know that even living out of state wasn't an issue, and Greg's helpfulness and knowledge made the process smooth. Thanks for the recommendation – we appreciate your trust in us!

Helpful
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