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Progressive Chrysler Jeep Dodge Ram
Massillon, OH
1,010 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,010 reviews
April 18, 2015
Review Of Dealership Would never buy another car from that dealership. They make it seem like they did you a favor selling you the car. You have to beg for a loaner and Would never buy another car from that dealership. They make it seem like they did you a favor selling you the car. You have to beg for a loaner and then if you do get one. They dont have loaner cars, they send you to a rental car place to get a car. Then you have to fill out all that paper work and pay for gas. Not one thing this dealership does makes the customer experience nice. I hate when i have to go for service. I am just waiting till my lease is up so I can go back to Lexus or BMW. I own a couple stores in town, have told everyone not to buy from Progressive to go to Fred Martin! Fred Martin's customer service is much better. My mother just got a new Camary from Cain Toyota. Now they know how to take care of customers. Feel loaners or they pick your car up for you and drop it off. Guess that is why toyota kicks the xxxx out of you guys. Even Merceedes didnt want to own you guys. That says it all right there being they sold you. The only reason i want to progressive was i had recalls on my jeep. And I like Mike Corbin he is a really nice guy, to bad he works for that dealership. I will use Fred Martin from now on! More
by Jeep
Employees Worked With
Mike Corbin
Helpful April 16, 2015
wonderful experience My husband and I went to progressive, and purchased our new 2015 chrysler 200 from amber williams. she was absolutely wonderful. She upon other employ My husband and I went to progressive, and purchased our new 2015 chrysler 200 from amber williams. she was absolutely wonderful. She upon other employees were so helpful and friendly. It's definitely a family friendly business with the basketball hoop my children got to play with. They made purchasing our vehicle a fun, stress-free experience. We have already given recommendations to our friends and family in which they will be paying amber a visit. We just want to say thank you to amber! More
by morrisfamily
Employees Worked With
Amber Williams
April 15, 2015
SUPERIOR CUSTOMER SERVICE My husband and I are no longer skeptical of taking our car to a dealer for service and repair. I have been going to Progressive over the past three y My husband and I are no longer skeptical of taking our car to a dealer for service and repair. I have been going to Progressive over the past three years and they have always EXCEEDED my expectations regarding customer service and out-of-pocket expense. MICHAEL CORBIN is an EXCELLENT service rep and has taken very good care of me and my family. I really appreciate that his number one priority is making sure the customer is satisfied. He is kind, caring, efficient and knows how to add levity to any situation! Don't hesitate to take your car to Progressive.....you will NOT be disappointed! More
by WARREN & JEN WALDORFF
Employees Worked With
Mike Corbin
April 14, 2015
Great dealership to deal with Big thanks to Progerssive dodge for a great car buying experience up front clean showroom friendy staff . I purchased a 2015 Dodge Charger r/t b5 blue Big thanks to Progerssive dodge for a great car buying experience up front clean showroom friendy staff . I purchased a 2015 Dodge Charger r/t b5 blue More
by flexmag87
Employees Worked With
Wayne Farris, Frank Longo Sr
April 14, 2015
Wonderful, caring customer service I had a terrific experience purchasing my vehicle. They did everything they could to get me approved and in a reliable vehicle. My experience was won I had a terrific experience purchasing my vehicle. They did everything they could to get me approved and in a reliable vehicle. My experience was wonderful. I felt that the employees there really cared for me and would do whatever I needed them to. Maria was the BEST!!! More
by satisfiedcustomer
Employees Worked With
Maria Hattery, Nathaniel Wisor, Wayne Farris
April 12, 2015
top notch and well worth my 2 hour drive. Mark Anderson was the sales rep I dealt with. He, along with the whole staff went above and beyond top level customer service. There was no pressure Mark Anderson was the sales rep I dealt with. He, along with the whole staff went above and beyond top level customer service. There was no pressure and the really work with you and make it an enjoyable experience. I will continue to buy my future vehicles from there. More
by hope4puppies
Employees Worked With
Mark Anderson, Alyssa Donahey
April 11, 2015
Brian Glasper is a must see!!!!! I will never buy another car anywhere else unless it is with Brian at Pregressive. Brian was amazing. He was funny and very helpful. I told him what I will never buy another car anywhere else unless it is with Brian at Pregressive. Brian was amazing. He was funny and very helpful. I told him what I was looking for and what I could afford and Poof he made it happen. The price I couldn't find better anywhere else. He worked with me, and got me out the door in a brand new car. I couldn't be any happier with my experience!!!!! More
by Anamariae
Employees Worked With
Brian Glasper, Alyssa Donahey
April 11, 2015
Need a new work truck and Progressive delivered on my needs Yes, I went to check out Ram trucks and was surprised by the quality of the vehicles. The gas mileage, the extended warranty and price were factors i Yes, I went to check out Ram trucks and was surprised by the quality of the vehicles. The gas mileage, the extended warranty and price were factors in my decision. I don't think I could find a better deal in town. Brian my sales rep was polite, friendly and very helpful in answering my questions. More
by iceguys
Employees Worked With
Brian Glasper, Dean Waldron, Alyssa Donahey
April 09, 2015
Complete joke Came up for truck that once I arrived was told they couldn't sell there claimes on trades are bogus and to top it off they locked the keys inside my t Came up for truck that once I arrived was told they couldn't sell there claimes on trades are bogus and to top it off they locked the keys inside my truck after a ridiculously low offer on the trade in More
by Rcolegrove
Employees Worked With
Mark Anderson
April 09, 2015
My experience was great! My experience at the dealership was very good everyone was very welcoming and I would recommend anyone to go and see Justin Carter he was an excellent My experience at the dealership was very good everyone was very welcoming and I would recommend anyone to go and see Justin Carter he was an excellent salesman and took great care of me! More
by mcrawford536
Employees Worked With
Justin Carter
