Puente Hills Ford
City of Industry, CA
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It took too long. Three hours for an oil change and a tire rotation. What’s the point of having an appointment? Wait! Only an oil change but still the same price. Three hours for an oil change and a tire rotation. What’s the point of having an appointment? Wait! Only an oil change but still the same price. Thee hours, half of the services, same price, AND no wash. More
Fast, honest, service. They make me feel comfortable waiting, I know I am getting great service here. They make me feel comfortable waiting, I know I am getting great service here. More
Would have been 5 Stars for service, but they didn't wash by car and left foot paper and steering wheel wrap in car -sadness!!! Michelle was awesome with communication, status updates, and accommodating my by car and left foot paper and steering wheel wrap in car -sadness!!! Michelle was awesome with communication, status updates, and accommodating my transportation needs. Excellent service! More
Michelle was extremely helpful and very eager to address all of my concerns. She even went the extra mile and addressed recalls that I was not aware of. all of my concerns. She even went the extra mile and addressed recalls that I was not aware of. More
Excellent sales people, manager worked directly with client, repeat client for these sales people, would go back again client, repeat client for these sales people, would go back again More
Michelle did an excellent job, very helpful. I call requesting status of my car, she responded by saying that she would call me back and she did. Thank you. I call requesting status of my car, she responded by saying that she would call me back and she did. Thank you. More