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Puente Hills Nissan

City of Industry, CA

4.5
422 Reviews
Welcome to Puente Hills Nissan, your premier destination for all your automotive needs in Southern California. What sets us apart from the rest is our extensive New Car Inventory, which is the largest in the region. Thanks to our unique advantage of owning three other Nissan dealerships, we can easily trade and access a vast selection of vehicles, giving you the convenience of shopping multiple inventories, all from the comfort of a single location. This not only saves you time but also ensures you have a diverse range of options to choose from. At Puente Hills Nissan, customer satisfaction is our top priority. We take pride in having the highest sales and service retention among all Nissan dealerships in our district. Our loyal customers keep coming back to purchase or service their vehicles with us, thanks to our unwavering commitment to providing top-notch service and building long-lasting relationships. Our friendly and professional staff is always ready to assist you with any of your automotive needs. Whether you prefer to give us a call, explore our user-friendly website, or walk into our dealership, you can be confident that you'll receive personalized attention and expert guidance throughout your journey with us. When you choose Puente Hills Nissan, you're not just buying a car; you're becoming part of our family. So don't hesitate to reach out or visit us today. Experience the difference that sets us apart as the leading Nissan dealership in Southern California. We look forward to serving you and making your automotive dreams a reality.
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17320 Gale Ave

City of Industry, CA

91748

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Showing 422 reviews

March 11, 2024

Dorian was amazing, we were just going to look at some cars but we got a great deal.Brandon helped us close he worked with us on our budget. We left happy and we probably would not have bought a car if t More

by Jg
Recommend Dealer
Yes
Employees Worked With
Dorian Velasquez
Mar 14, 2024 -

Puente Hills Nissan responded

Hi Jg, thank you so much for your comments about Puente Hills Nissan! We strive to surpass your expectations. We would also like to invite you back for a second follow-up and explanation of your vehicle’s features. This second delivery is a way to ensure all your questions are answered. Please call or email me at your convenience. Once again, thank you for taking the time to give us your feedback.  Sincerely,  Victoria Barrita Owner Loyalty Manager Puente Hills Nissan Ph: 951-666-3345 Email: vbarrita@puentehillsnissan.com

August 16, 2023

Andy Santana is very helpful! He is very polite, friendly and takes care of what you need. More

by Sleyva18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2023

Goes above and beyond good customer service. I recommend him to friends and family. Keep up the good work. More

by ar777g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Puente Hills Nissan responded

Hello Ar Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! g, thank you; we appreciate your feedback!

July 26, 2023

Efficient, clean, and helpful. This is the first Nissan I have been to that gives you a complimentary car wash with your services. Price points of services could be a bit lower, bu More

by rachbirving
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ying Leong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Puente Hills Nissan responded

Rachbirving, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Puente Hills Nissan!

July 23, 2023

Everything was good until I took the car home and about 3 days later they tried to run the "your bank didn't actually approve your loan you gotta come back in to sign a deal for a higher interest" scam. Defi More

by Contreras89156
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Jaime
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Puente Hills Nissan responded

Contreras89156, it is disappointing for us to hear that your experience was anything less than great. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

June 30, 2023

Came for a new car found it. Great price I got something better than what I thought I would get. Very happy with the staff. More

by mariogomez978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2023

Returned so they broke in to my car and I was able to get my window fixed here with in a day!!! I'm so happy I called and let them know ahead of time. So when I got there they had everything ready for my rep More

by Tammy
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adriana Macas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2023

Came for an oil change was offered a good price for my car oil change. I had the dealership call me and make an offer for the oil change. I was happy that they called I needed the oil change for my car. More

by Mireya
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ying Leong
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2023

Came to do some work on my car it’s about that time for that oil change. I’m happy that my car is in great condition. I do like the fact that I am notified about every detail that’s going on with my they’r More

by Escuadra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayra Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ying Leong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023

I was able to get a coupon over the phone for my service. Im glad I came in week day it's usually more empty and I get out faster. Like how they always check my tires they are always on top of things here. More

by ramosgomez2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ying Leong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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