Puente Hills Subaru

Salesman is very professional and knowledgeable. Thus is very good and honest dealer ship with patience. Thus is very good and honest dealer ship with patience. More

Had a very good experience buying my second Subaru Outback at Puene Hills Subaru. Kiel was great to work with. Outback at Puene Hills Subaru. Kiel was great to work with. More

We had an awesome experience with our sales representative George Lin. This is our second car within the past two years. representative George Lin. This is our second car within the past two years. More

Good salesman but that is about it - my first encounter with the service department just to get an accessory installed was a total mess. Took them about 2 hours to solve how to put on a rear bumper cover with the service department just to get an accessory installed was a total mess. Took them about 2 hours to solve how to put on a rear bumper cover on my new Outback. I going to try not to ever go back there again - I knew more about my car than they did!! JUST AWFUL!! More

Excellent customer service, Very friendly. By far the best experience I've had in a dealership By far the best experience I've had in a dealership More

First oil change for the 2023 Forester. Dropped off the car at 9:15AM for the 9:20AM appointment. Picked up the car at 11:45AM. 2.5 hours for an oil change and no complimentary car wash? Th Dropped off the car at 9:15AM for the 9:20AM appointment. Picked up the car at 11:45AM. 2.5 hours for an oil change and no complimentary car wash? The service was completed around 10:10AM when I noticed the car was pulled out of the service bay to the parking lot. I thought it went to the complimentary car wash and waited. By 11:30AM I SMS the service adviser for an estimated of completion, he said its done and come see him to complete the paper work for pick up. It turned out no car wash and the car was parked unattended in the parking lot while the owner was waiting in the waiting area for more than an hour. What a wasting of time! More

Great service and great car. There are so many features on my car that I was very grateful for follow up class on understanding all of the functions. There are so many features on my car that I was very grateful for follow up class on understanding all of the functions. More

The dealership is customer friendly and provides a comfortable waiting area with a generous offering of refreshments. comfortable waiting area with a generous offering of refreshments. More

If you are going to get any Subaru, DO NOT GO TO THIS PLACE. Total Scammers! include sales person, Floor Manager, and General Manager. These scammers lure their customers with proposal signed by their ma PLACE. Total Scammers! include sales person, Floor Manager, and General Manager. These scammers lure their customers with proposal signed by their manager for down payment and monthly payment for the car you agreed, but when you go to there to pick up the car they actually give you different proposal with much higher monthly payment and say there were confusions on the first proposal. I have leased 7 different cars from Honda, Subaru, BMW and Tesla. This was the WORST DEALERSHIP EXPERIENCE EVER. I did not expect the authorized Subaru dealer can actually scam you. More