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Puente Hills Subaru
City of Industry, CA
67 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 67 reviews
October 04, 2023
Excellent customer service. Friendly and knowledgeable sale team. Prompt response and right amount of email communications and follow up. Friendly and knowledgeable sale team. Prompt response and right amount of email communications and follow up. More
by vincci
Employees Worked With
Kiel Caal
Helpful September 09, 2023
Excellent service. Knowledgeable staff. Clearly described the differences between models and helped to determine best car for me. Outstanding service. Highly recommen Knowledgeable staff. Clearly described the differences between models and helped to determine best car for me. Outstanding service. Highly recommend this dealership! More
by Mary M
Employees Worked With
George Lin, Dwayne Neill
May 03, 2023
Bought my first car here and was so glad I did. My dealer was amazing and answered all the questions I had, the entire staff was excellent welcoming and more than accommodating for my experience. W My dealer was amazing and answered all the questions I had, the entire staff was excellent welcoming and more than accommodating for my experience. Would definitely recommend purchasing from here if you’re looking into a Subaru ! More
by Sierra
Employees Worked With
Emyshel Martinez
April 26, 2023
Cesar and Ethan were/are FANTASTIC. Had a little trouble getting the accessories that were supposed to be on my new 2023 Legacy, but the General Manager was nice enough to make some de Had a little trouble getting the accessories that were supposed to be on my new 2023 Legacy, but the General Manager was nice enough to make some deals. Sorry to see my sales person, John, go. I hope he is doing well wherever he is now. Lloyd Reese was also excellent in his presentation and answering my questions. More
by Randall Orme
Employees Worked With
Ethan is the Internet MANAGER, so how come I don't see his name on your Internet list. He's the best.
December 27, 2022
We bought a 2023 Sabaru Crosstreck from Jose Murillo (salesman). We were so impressed with his professionalism, and low-key, non-stressful approach. I am also very impressed with my Crosstreck- the sa (salesman). We were so impressed with his professionalism, and low-key, non-stressful approach. I am also very impressed with my Crosstreck- the safety features, ease of driving, gas mileage, and the resources for additional information make this car a special fit for me and my wife! More
by fhrazo21
Employees Worked With
Jose Murillo
August 06, 2022
I made an appointment for an oil change and after my service was completed I was called three times asking if I wanted to reschedule my appointment, because I didn't show up. Second issue the technici service was completed I was called three times asking if I wanted to reschedule my appointment, because I didn't show up. Second issue the technician that did my oil change left oil stains in the inside of my car! I left a messages for the adviser Isabella Robledo that assisted me and never I received a call back. More
by jacqdavila
Employees Worked With
Isabella Robledo
June 08, 2022
Great customer service. My salesman John was great. Management and finance were very helpful. This is my second Subaru. My salesman John was great. Management and finance were very helpful. This is my second Subaru. More
by Stephanel@roadrunner.com
Employees Worked With
John Mccarty
