
Putnam Subaru
Burlingame, CA
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355 Reviews of Putnam Subaru
People and environment were excellent The adviser was polite, knowledgeable and fan to deal with, service was fast enough. I can perform some work in comfortable and quiet waiting room in The adviser was polite, knowledgeable and fan to deal with, service was fast enough. I can perform some work in comfortable and quiet waiting room instead of driving 30 miles to office and back. General impression is excellent. This was not repair but planned 6,000 miles service with oil/filter replacement and others as required by schedule. Due to this reason I can't estimate the technical quality of work performed but only the level of customer service that was excellent.. More
Courteous staff and I'm always in and out quickly. The service person went over every single item on the invoice and was very nice and upbeat. I was quoted 4 to 6 hours because it was a major service c The service person went over every single item on the invoice and was very nice and upbeat. I was quoted 4 to 6 hours because it was a major service check up but I was on my way within two and a half hours. The treatment I receive at this dealership would make me purchase another Mazda in the future. More
Easy Peasy It was all very easy. Made my service appt for a convenient date and time. Drove right up and Ramiro was ready to take my Mazda. He was clear on wh It was all very easy. Made my service appt for a convenient date and time. Drove right up and Ramiro was ready to take my Mazda. He was clear on what was going to take place and how long it would take. My car was ready as expected. Once again, Ramiro was clear as to what took place and advised on how my brakes and tires were holding up. A bit of construction going on at the dealership, so Ramiro walked me out to my car to make sure I didn't get lost. All very professional. Much appreciated. More
EXCELLENT DEALERSHIP The service is stellar (Daniel Dishart). I never felt so comfortable purchasing a car. Will definitely go back to Putnam for my next car! There was no The service is stellar (Daniel Dishart). I never felt so comfortable purchasing a car. Will definitely go back to Putnam for my next car! There was no hassling involved and everything was straightforward. We were in and out within a couple hours! Now that was fast! I couldn't even believe I was driving my new Outback already. We are so happy with our purchase and we finally have space that we needed! More
WOULD NOT GO ANYWHERE ELSE Despite the fact that I found out my warranty for 100,000 miles expired last year at the 5 year mark and the visit cost me $900, Ethan was excellent, Despite the fact that I found out my warranty for 100,000 miles expired last year at the 5 year mark and the visit cost me $900, Ethan was excellent, friendly and very accommodating. As I said, I wouldn't go anywhere else. More
Excellent service from Putnam Subaru I got very excellent service from Dan DiShart from Putnam Subaru. Hi is very experienced, and explained every feature very detailed and patient. I wou I got very excellent service from Dan DiShart from Putnam Subaru. Hi is very experienced, and explained every feature very detailed and patient. I would like to recommend Dan and Putnam Subaru More
Volvo service Miguel was very helpful, explained clearly what's the plan to repair & service for my XC60. I was informed that there will be a parts to be ordered. T Miguel was very helpful, explained clearly what's the plan to repair & service for my XC60. I was informed that there will be a parts to be ordered. That's a awesome service. More
I went to Putnam Jeep. Not Subaru The Online scheduling for service is completely broken. Had to call in to make an appointment which is annoying. Peter in JEEP service was wonderful. The Online scheduling for service is completely broken. Had to call in to make an appointment which is annoying. Peter in JEEP service was wonderful. More
Always great service I have been taking my 2002 Volvo for service here for many years. Everyone is very professional, friendly, and efficient. Miguel welcomes me by name I have been taking my 2002 Volvo for service here for many years. Everyone is very professional, friendly, and efficient. Miguel welcomes me by name when I arrive. They were very accommodating to me when I required "special" time frames when having service done last year. I love the idea that my car is washed inside/out when any service is done, but still appreciated that they didn't offer that service during the drought. More
Ethan did a great job for the 6K service. He deliver the expected maintenance. Continue to be dedicated and giving excellent service to all your customers. for the 6K service. He deliver the expected maintenance. Continue to be dedicated and giving excellent service to all your customers. More