Quality Chevrolet Buick GMC

They made the process easy and quicker than most car buying experiences which is a HUGE plus. buying experiences which is a HUGE plus. More

They treated me graciously. Answered all my question with patience and explained everything in detail. I will definitely refer your dealership to my friends when they in a look Answered all my question with patience and explained everything in detail. I will definitely refer your dealership to my friends when they in a look out for their new vehicle More

The Service manager is horrible and unprofessional. He does not care about his customers and is a terrible communicator. I am so disappointed with the treatment and service provided. He rather brush y He does not care about his customers and is a terrible communicator. I am so disappointed with the treatment and service provided. He rather brush you off and ignore your concerns than to rectify the situation at hand. I do not recommend anyone to this dealership. Especially the service department as i am not the only customer who has had an issue here and I am sure I won't be the last. I have reached out to the General Manager Bob Slater and currently waiting on his response. More

I had an amazing experience purchasing my Bolt EV at Quality Chevrolet of Englewood NJ. Kacper was awesome. Throughout the process he was very professional, had excellent communication and was very resp Quality Chevrolet of Englewood NJ. Kacper was awesome. Throughout the process he was very professional, had excellent communication and was very responsive to all my calls and text messages. The Bolt EV was a difficult car to get a hold of and he worked hard to ensure that I got the car I wanted. At the day of delivery he was very thorough, held my hand throughout the process and made sure I got all the deals and offers that I was entitled too. He gave me a very detailed and helpful tutorial of all the features of car and double checked to ensure I got all the items and accessories that were supposed to be included. I really felt like he had my back and was very appreciative to his level of commitment. I left a very happy customer. Thank you! More

The customer service from Kacper and Jesus was excellent. They were patient and friendly as I determined what my needs were for a new car. Didn’t leave with a car but would recommend this dealership for anyo They were patient and friendly as I determined what my needs were for a new car. Didn’t leave with a car but would recommend this dealership for anyone looking. More

Our experience with Kacper from QUALITY Chevy & Buick of Englewood was nothing short of extraordinary. From the moment we initiated the online purchase process to our visit at the dealership, Kacper's dedic Englewood was nothing short of extraordinary. From the moment we initiated the online purchase process to our visit at the dealership, Kacper's dedication to customer satisfaction shone brightly. He helped us select the perfect 2022 Chevy Blazer, answering our numerous questions with expertise. Kacper made the online experience as seamless as an in-person visit, ensuring we were well-informed and confident in our choice. Kacper helped us work through all options, finding a solution to accommodate our needs. It is clear he puts the customer, FIRST! Upon our arrival at the dealership, Kacper welcomed us warmly and continued to exceed our expectations. He worked tirelessly to understand our preferences and budget, always putting our needs first. Kacper presented us with various options and provided thorough explanations, ensuring we had all the information required to make an informed decision. Khalid walked us through all paperwork, ready to go for signing seamlessly. He answered all questions we had and worked through any potential issues we saw. He was extremely professional and helpful during the paperwork process! The overall experience at QUALITY Chevy & Buick was exceptional, thanks to Kacper's dedication and the dealership's commitment to customer satisfaction. We are thrilled with our new Chevy Blazer, and it's not just a purchase; it's a testament to the exceptional service we received from Kacper and the entire team at QUALITY Chevy & Buick. Our car-buying journey was truly remarkable, thanks to Kacper's profound dedication. More

First thing they should do is take "Quality" OUT OF THE NAME! Absolute worst service experience in my 50+ years of driving! Went in to get drivers side window fixed. Six hours later they tell me they need NAME! Absolute worst service experience in my 50+ years of driving! Went in to get drivers side window fixed. Six hours later they tell me they need a part. a week later they call and say, "the part is in!" When I get there they say, "Sorry, they ordered the wrong part". They call me a week later and said, your part is in. I go in and the service lady asks why I'm there. I explain that I was told the part was in. She said, "I don't know why they told you that, your part isn't in" Finally after weeks they call and tell me the part is in! I ask for conformation that the cradle for the drivers side door is in. "Yes, we can take you next Wednesday". I drop the car off at the scheduled day and after 4.5 hours they call me and say, "Someone ordered the wrong part". I tell them I'll come get the car and when I get there I'm handed my keys so I go to the garage to get my car.. no car around. The service guy is there and asks me what I'm looking for, I said My Car! The white Equinox, he says, "it's outside". I aks where outside and he points to the door and says, I'm showing you where it is!" I ask if it's to the right or left as I go outside and he says to the right. I go out to the right but no car.. I look left, no car, i.e., no cars at all! I go back in and the guy takes the keys from me and walks away mumbling to himself. He walks in a completely different direction than he told me to go and 5 minutes later he pulls up outside the bldg,, not into the garage, he leaves it on Van Nostrand Ave. (If you know Englewood you know this is a busy street) and hands me the keys. No apology, no thank you for considering us, nothing. If there are less skilled, unprofessional service departments somewhere, I've never dealt with them! Quality is the one word that does not belong associated with this Cevy Buick dealership More

Kacper (sales) was terrific! He was knowledgeable, professional & most of all, RESPONSIVE! Even got back to me on his day off to ensure my questions were answered & that I was sa He was knowledgeable, professional & most of all, RESPONSIVE! Even got back to me on his day off to ensure my questions were answered & that I was satisfied. I am not car savvy & Kacper was very patient to explain everything. I would highly recommend Kacper & this dealership! More

Best new car experience ever. Highly recommend so patient with me. Love my Buick encore GX . I drove several cars over several different weekends they didn't push me to buy right Highly recommend so patient with me. Love my Buick encore GX . I drove several cars over several different weekends they didn't push me to buy right away. They wanted me to be comfortable with the vehicle I was picking out. More

I was looking for a specific car and had tried approximate 8 dealerships before I contacted Quality Chevy (I am an out of state customer) and found Quality Chevy the most friendly and the most wil approximate 8 dealerships before I contacted Quality Chevy (I am an out of state customer) and found Quality Chevy the most friendly and the most willing to work with us to get the vehicle we were looking for . Kacper (our sales consultant) was very personable, professional, and kept communication with us throughout the process, right up to tracking when our permanent license plates were on their way to us. Kikko and Khalid were very thorough , friendly and helped make the transaction smooth , as well . We would highly recommend them all. The whole staff was terrific ! Scott And Tana. Charlotte NC More