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Quality Chevrolet Buick GMC - Service Center

Englewood, NJ

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58 Reviews

58 Reviews of Quality Chevrolet Buick GMC - Service Center

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September 13, 2024

There is a diagnostic fee that is not applied to repairs. I left a message with my service advisor to not do the unnecessary throttle linkage and fuel injector treatments. The service was done anyway, befor More

by PESTEROWITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
January 22, 2024

The Service manager is horrible and unprofessional. He does not care about his customers and is a terrible communicator. I am so disappointed with the treatment and service provided. He rather brush y More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kief Ridley
October 25, 2023

First thing they should do is take "Quality" OUT OF THE NAME! Absolute worst service experience in my 50+ years of driving! Went in to get drivers side window fixed. Six hours later they tell me they need More

by Jboucher1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Slater
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : didnt work with Sales or Finance. I worked with the service manager.
January 22, 2019

Good repair but could be smarter at business Despite being a longtime customer, the service manager and the owners did not respond to my polite letter or emails about honoring their own advertis More

by Living the American Dream
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joseph Fallivene
January 16, 2019

Prompt and professional service! I highly recommend this dealer service and repairs services. They are courteous, knowledgeable and efficient! Worth the cost if you want to keep your More

by Rick1776
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dean
November 19, 2018

Not going back there! The service adviser Scott Hunter was just awful to deal with. I had to repeat myself multiple times and then I had to correct the requested services a More

by shmuel seewald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Hunter, JOSEPH FALLIVENE
October 28, 2018

Oil change Great customer service, very good and informative staff., explained in detail all work to be done, assisted in selecting the work, provided a free ins More

by Fabri10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott, and Joe
October 13, 2018

Very bad service department and bad representatives Over couple of hours waiting for oil change even though I scheduled my appointment a week before Cutting lots of service hours and never have enough More

by chevyissucks123$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe fallvie, sacha
September 30, 2018

My Experience at Chevrolet Really Nice People... I called the Chevrolet Englewood... It was nearest to where I live... But my Car was not able to drive.. A C compressor... My Ca More

by I Genice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mintz
September 28, 2018

Alright Staff was very nice, very welcoming to me and my son. Only thing is service is overpriced and when I left the car was still in bad shape. I dont know More

by BxDad718
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't remember names
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