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Quality Chevrolet

Escondido, CA

4.6
638 Reviews
Welcome to Quality Chevrolet Thank you for making your way to , your trusted new and used Chevy dealer near Oceanside! Whether you're shopping for a new Chevy, need Chevy service or parts, or just have general questions during your shopping experience, then take a moment to learn about the main services we provide and how we can help you. For everything you need and more, you can rely on the experts at Quality Chevrolet!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 638 reviews

June 01, 2024

Received my truck back and found grease spots in numerous areas. The quarter panel where a mechanic leaned into motor area was all smudged and dirty. Also found a new scratch on the back quarter panel that More

by davelaspisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Quality Chevrolet responded

Thank you for sharing your feedback with us. We are truly disappointed to hear about your recent experience with us. Quality Chevrolet holds ourselves to a high standard, and it's disappointing to learn that we fell short during your visit. We would like the opportunity to discuss this matter further and work towards a resolution. Please reach out to me at your earliest convenience so we can address your concerns. Thank you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 01, 2024

All of the employees I dealt with during my visit were GREAT. The prices are very low and I got a super good deal. More

by aguirremanuel41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Quality Chevrolet responded

I'm thrilled to hear you had a great experience with us at Quality Chevrolet Escondido. Our team works hard to offer excellent service and competitive prices. I appreciate your feedback and hope to see you again for another fantastic deal! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 01, 2024

Always friendly and quick. My car always taken care of. Love the shuttle services, Greg has been shuttling us around for 7 years! Thank you Juan for stepping into Mikes shoes More

by c_tacotaco
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan, Greg
Jun 04, 2024 -

Quality Chevrolet responded

Thank you for your positive feedback! I am delighted to hear that you had a great experience with us at Quality Chevrolet Escondido. I take pride in providing friendly and quick service, ensuring your car is well taken care of. It's fantastic to hear that you love our shuttle services and that Greg has been such a reliable and valued part of your experience for 7 years. I'm glad Juan was able to step in and continue the excellent service you've come to expect. I appreciate your loyalty and look forward to serving you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 01, 2024

Always a good experience. While I was there I had a chance to see the new 2025 models and found them to be impressive and unusually high quality. The people there are friendly More

by ambenner17
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Quality Chevrolet responded

Thank you for sharing your positive experience with us! Our team always aims to provide a friendly and welcoming environment for all our customers. I appreciate your kind words and look forward to assisting you again. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 31, 2024

Happy with the service. I don't know why it has to be 15 words long. More

by vice42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Quality Chevrolet responded

Thank you for the positive feedback! I appreciate your kind words about the service at Quality Chevrolet Escondido. I value your satisfaction with our services. I look forward to your next visit. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 31, 2024

Responsive sales person; car in good shape and clean; easy transaction; fair price for the car. More

by donaguas
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenny
Jun 03, 2024 -

Quality Chevrolet responded

Thank you for sharing your positive experience with Quality Chevrolet Escondido! I am thrilled to hear that you had a great transaction with us. I appreciate your business and hope to see you again in the future. Drive safely! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 31, 2024

This dealership has amazing customer service. Recommended that you ask for Daniel, who made my decision easier by being honest and transparent. The entire staff was so welcoming. More

by imoralesjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel L.
Jun 03, 2024 -

Quality Chevrolet responded

Thank you for choosing Quality Chevrolet Escondido! I'm thrilled to hear about your positive experience with our amazing customer service and our team, including Daniel. I strive to be transparent and provide excellent service to all our customers. I appreciate your recommendation and look forward to serving you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 30, 2024

Had to make the appointment so they could order the parts for a recall. Made my appointment on time and was told "1 week" because they had to order the parts for the recall. 1 week later, "we'll have it done More

by Joe
Recommend Dealer
No
Employees Worked With
I'm not calling out any specific employees, it's a group failure
May 31, 2024 -

Quality Chevrolet responded

Thank you for sharing your feedback, Joe. We regret to hear that your experience with us did not meet your expectations. I understand your frustration with the delay in fixing your truck due to the recall parts. Please feel free to reach out to me if you have any further concerns or if there is anything else we can assist you with regarding your vehicle. We appreciate your candor and value your business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 30, 2024

Worst served ever. it took me 3 weeks to booked an appointment and another 2 weeks and still did not get done, i had to pick up my truck without the technician even tak More

by paul@sunletnursery.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill
May 31, 2024 -

Quality Chevrolet responded

Thank you for sharing your experience with us, Paul. I am disappointed to hear about the challenges you faced with your appointment and the service provided to your truck. We understand your frustration, and we value your loyalty as a repeat customer. Your feedback is essential to us, and we want to make things right. Please reach out to me, so I can address your concerns and work towards a resolution. Thank you for bringing this to my attention. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 28, 2024

Lewis and Zach were great to work with! When I called into Quality, I asked for honesty and transparency and that is exactly what I got. They had the truck out front and ready for me to tes More

by Thomas OBrien
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Arlington
May 30, 2024 -

Quality Chevrolet responded

Thank you, Thomas, for sharing your positive experience with us at Quality Chevrolet Escondido! I am thrilled to hear that Lewis and Zach provided you with honesty, transparency, and a seamless car buying process. I always strive to make our customers feel valued and ensure a smooth purchase. I appreciate your kind words and look forward to assisting you again in the future. Drive safely! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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