Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Quality Chevrolet - Service Center
Escondido, CA
335 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
335 Reviews of Quality Chevrolet - Service Center
Sort by
April 28, 2024
The service department is good, but they need to communicate more with the customer. Thanks communicate more with the customer. Thanks More
by jdemarcojr
Verified CustomerEmployees Worked With
Helpful April 26, 2024
Very pleased with the experience. Bill was his usual pleasant and professional self. Quality service dept has never let me down. Bill was his usual pleasant and professional self. Quality service dept has never let me down. More
by geobykt
April 26, 2024
The Service Adviser, Alex is very gorgeous and the time that he promise to pick up my car is really on time because I told him that am going to work on the time that he promise. that he promise to pick up my car is really on time because I told him that am going to work on the time that he promise. More
by vvgen
Employees Worked With
April 24, 2024
Great service staff are always polite and professional. It's a relief to have my truck serviced by professional people. Thank you so much very refreshing. It's a relief to have my truck serviced by professional people. Thank you so much very refreshing. More
by frankcain
Employees Worked With
April 24, 2024
Great dealership, prompt and very courteous, staff is very professional, I will continue to have my vehicle serviced here. very professional, I will continue to have my vehicle serviced here. More
by richard0337
Employees Worked With
April 23, 2024
They took care of everything they could find. They even explained that the wax on my windshield from the car wash was making my windshield wipers chatter. They even explained that the wax on my windshield from the car wash was making my windshield wipers chatter. More
by bnbdunn
Employees Worked With
April 19, 2024
The work was done in a timely fashion. However, it took 45 minutes to get a return phone call to let me know when the car would be ready. I was on hold for over 6 minutes, with two differ However, it took 45 minutes to get a return phone call to let me know when the car would be ready. I was on hold for over 6 minutes, with two different people who picked up and immediately put me back on hold. Three times I got the Answering Service stating that I could stay on the line if I wanted the operator - after less than one minute the call was dropped. Very frustrating when you cannot get a "real" person with whom to speak when you call. More
by tgdi
Employees Worked With
Alejandro in Service
April 16, 2024
ALEX IN THE SERVICE DEPARTMENT WAS VERY PLEASANT AND HELPFUL. THE SERVICE AREA WAW BUSY AND HE STILL ASSISTED ME. WAS ABLE TO GET MY TRUCK SERVICE IN LESS THEN 3 HOURS. GREAT CUSTOMER SERVICE FROM ALE HELPFUL. THE SERVICE AREA WAW BUSY AND HE STILL ASSISTED ME. WAS ABLE TO GET MY TRUCK SERVICE IN LESS THEN 3 HOURS. GREAT CUSTOMER SERVICE FROM ALEX. More
by carlos_sanchez1
Employees Worked With
Alejandro in service department
